Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
95.5% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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★★★★★

“Money transfer service”

Written on: 23/11/2018 by Shax20 (1 review written)

Attentive and helpful staff, user friendly website, simple steps for registration and lowest commission and best exchange rate i ever seen.surely recommended to my friends and family… Read Full Review

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★★★★★

“Secure, Best FX rates, Efficient”

Written on: 23/11/2018 by Jonathonp333 (1 review written)

Great service, secure service, best exchange rates which means more money in your pocket and a really friendly, helpful and efficiency team… Read Full Review

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★★★★★

“Excellent value, great to deal with”

Written on: 23/11/2018 by Pkiernan (1 review written)

This company is great. I had a lot of questions, which they answered for me with a couple of phonecalls. The transfer was quick and easy, and the Sterling rate was 2.5 pence better than my bank, or An Post. Highly recommend them… Read Full Review

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★★★★★

“Best Currency Transfer Experience”

Written on: 19/11/2018 by ValueGBP18 (1 review written)

Today was my first time to use Transfermate - a very helpful assistant on the phone guided me through the online process. No difficulties, so I can confidently do on-line transfers without assistance in future. Simple straight forward website pages with essential information obvious throughout. E-mail with full details of transaction sent separately Exchange rate (Euro /Sterling) far better than my own bank. Transfer completed before close of business on same day. Brilliant service… Read Full Review

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★★★★★

“Vehicle purchase UK ”

Written on: 13/11/2018 by Explorer1215 (1 review written)

I used transfermate to pay for a vehicle in the UK they were extremely quick and very professional The whole process took only 18hrs. It’s a great option instead of carrying cash for obvious reasons. I have had experience in the past where car companies were reluctant to take cash because of money laundering issues. The transfer rates offered by transfermate are better than the bank so there is money to be saved. Many thanks to the person I dealt with and the team at transfermate for… Read Full Review

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★★★★★

“Money Transfer”

Written on: 09/11/2018 by SashaLarson379 (1 review written)

Very efficient company and staff. Staff very knowledgeable and helpful. Would recommend this Company to anybody transferring money… Read Full Review

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★☆☆☆☆

“Not worth spending your time creating an account ”

Written on: 07/11/2018 by Abingeorg (1 review written)

I was using transferwise for a longtime then, an add catched my attention of transfermate giving better exchange rates, I verified it with their live exchange rates before signing in; which was in-fact higher than transferwise. I decided to go through their complex sign up procedure, sent scanned copies of all documents and IDs. Each time I give one, they ask for another ! Eventually in 2-3 weeks PAINFULL PROCESS I was awarded ‘an account’, all those pain for better rates advertised in the… Read Full Review

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★★★★★

“Great Service.”

Written on: 06/11/2018 by HolyNoly (2 reviews written)

I have always found Transfermate a very friendly and efficient company to deal with, since I started to deal with them some years ago. Any queries I had, were promptly dealt with. I would have no hesitation in recommending them to any business and would say, they are the best. … Read Full Review

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★★★★★

“Very easy to set up. Brilliant customer service”

Written on: 05/11/2018 by Smithmg109 (1 review written)

Very quick and thorough response via online chat this morning. Also got a phonecall from an agent who went through everything I needed and also followed up again when I was set up. Very pleasant to deal with. The only real negative is the fee, If you are only transferring a small amount, €10 is disproportionately high. Didnt like the yellow text on the screen as it was hard to read… Read Full Review

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★★★★★

“Excellent service and communication ”

Written on: 01/11/2018 by markymark17 (1 review written)

The person I dealt with was an excellent help in the process of getting funds transferred to purchase a car in the UK. He was always very quick to response and was very friendly and helpful… Read Full Review

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★★★★★

“Tranfsermate”

Written on: 31/10/2018 by Brownedw142 (1 review written)

Great service, prompt payment. Thanks to the person I dealt with and the transfermate team… Read Full Review

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★★★★★

“Friendly helpful team ”

Written on: 24/10/2018 by Reid361 (1 review written)

Easy to use website, transfer completed within 3 hours of depositing! Had to call thier support team and they honestly couldn’t help me enough. This took the stress out of doing a cash transaction and is more secure. Also recieved competitive FX Rate. I also liked the way you receive confirmation that the transfer is completed and the funds are with the beneficiary… Read Full Review

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★★★★★

“Really Helpful”

Written on: 19/10/2018 by Lennonh387 (1 review written)

First time using this service, was able to talk to someone about process and how to set up an account, was able to ring and e mail to get assurances. In the end it was must easier than dealing with my bank, who no longer are interested in private customers. Far better exchange rate than offered by my bank which save me money with a faster transfer of funds. I have already recommended Transfermate to others… Read Full Review

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★★★★★

“TransfareMate for hassle free and save a load of money!”

Written on: 18/10/2018 by Elslapo (1 review written)

I have used TransfareMate twice now, they carry out business exactly as they say, you can speak to any staff member if help is required, and you save a lot of money! I will use them again with great confidence and assurance! Again Thank You… Read Full Review

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★☆☆☆☆

“Prefer and other way for money transfer ”

Written on: 11/10/2018 by SemajGoodman (1 review written)

I had a really good experience 3 years ago but unfortunately there are no longer as good as they were !!! I sent them my money from France already 1week ago and still nothing in my account in New Zealand. They tell me you will receive your money on Tuesday and 3 days later they don’t even call me when I ask them why they don’t send me the money like agreed over the phone. So really don’t do anything with them it’s a rober company I really don’t recommend them… Read Full Review

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★★★★☆

“Very informative staff, transaction made easy”

Written on: 09/10/2018

Used the services to make a one off purchase in the UK. The staff were very helpful and the transaction was very simple, secure and fast. Would use the services again. Recommended… Read Full Review

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★★★★★

“Good Service ”

Written on: 05/10/2018 by Mosercz403 (1 review written)

The staff are more than welcome to help and guide you. Excellent service… Read Full Review

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★☆☆☆☆

“Unimpressed!”

Written on: 28/09/2018 by Nanowar (1 review written)

Was quickly signed up and confirmed. Incredible customer service during that portion. Then, I tried to send money to our teenager travelling alone and with depleting funds in Australia. I was told that he would receive funds either that day or the next. So, I set up a transfer to him, which I know now was done properly. Then, under TransferMate instruction, I set up a transfer to their Canadian associate bank. I was concerned that I hadn't done it properly, the next day, when my son reported… Read Full Review

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★★★★★

“Quick and easy”

Written on: 26/09/2018 by John9876543210 (1 review written)

I bought a car in the UK, first time using the service. My contact was professional and friendly, everything she told me they would do was followed up as explained with no fuss. Compared to using a bank it was alot cheaper and much more pleasant! I will use them again, recommended… Read Full Review

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★★★★★

“TransferMate all the way for excellent service”

Written on: 14/09/2018 by Marcus.H (1 review written)

I needed to transfer quite a large sum to a beneficiary in the UK. Using credit cards or debit cards was proving too costly. 2.25% cross border charge on credit card...!! Forget it...! I started the process of registering with TransferMate this week and funds were lodged into beneficiary's account yesterday evening..! I received a call this morning from client saying... 'Success' Both the TransferMate agents I dealt with, or I should say guided me through the process were most helpful and… Read Full Review

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