Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
95% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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★★★★★

“Very happy with service”

Written on: 09/01/2014 by Ric.hard (1 review written)

As soon as I set up an account It's been plain sailing. Easy system and very professional team talking me along from he start Was advised when money would land and also got a follow up call from them to make sure that my experience was great which i have to say is attention to detail I haven't seen in a long time… Read Full Review

Bcalnan's Response to Ric.hard's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“ Foreign Exchange & Money Transfer”

Written on: 11/12/2013

I sold a house in the UK and I used Transfermate to transfer my funds back home. I found their customer service excellent from start to finish! Everything was explained so accurately to me. The service was quick, I got my funds back to my account the following day, and best or all I save a fortune using their service, I would highly recommend them… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Highly recommend”

Written on: 07/10/2013

I booked a payment from uk to France , payment landed next day, service was great, would recommend them a million times over… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Transfermate are awesome”

Written on: 08/11/2012 by Foster1c (1 review written)

I just want everyone to know that it has been a real pleasure working with transfermate. They met all my expectations and some more. They are polite, attentive, sincere, and caring about their clients. These are rare attributes in our present messed up business world today. Just a little feedback, I would not normally go to the trouble but they are exceptional Sincerely… Read Full Review

Bcalnan's Response to Foster1c's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★☆☆☆☆

“They don't know what they're doing!”

Written on: 07/09/2012 by gillhog (1 review written)

I contacted an advisor in the Chicago office to send money to Colombia. I set up an account, my account was "activated" (although they could not get it to work online), I had to bank wire money to their account (at my expense). They do NOT do direct debit, though their website says they do. They "couldn't find" my money. Finally they find the money, but then decide that they don't do transfers to Colombia, though their websites says they do and he said they did. Now I am waiting on my money to… Read Full Review

Gillhog's Response to gillhog's Review

Written on: 17/09/2012

Had to initiate a complaint online to their compliance department. They contacted me promptly and returned my money. After receiving my money back, the person in the Chicago office sends me an email and says he was "ill" the last few days. So when he is "ill", that office is shut down!

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Ric.hard's Response to gillhog's Review

Written on: 09/01/2014

Hi
One of our team just notified me of this. I can see that it was over a year ago but just wanted to reply.

Columbian peso is now a restricted currency so it is not possible to buy outside of Columbia. Our team handle thousands of payments every day so I must apologise if you were not notified
that we would be unable to send that transfer quicker.

As soon as the team saw that this was columbian peso they returned your transfer to you immediately.

All of our team are passionate about delivering an amazing service and apologise if our service didn't match your expectation at that time.

Best of luck with everything in 2014

Best

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★★★★★

“Reliable, efficient, fast and cheap”

Written on: 20/01/2012 by kofreview (1 review written)

Title says it all. I was tranferring 10K to Canada. The only drawback is the whole identity prooving the first time you use them (this is common to setting up any account to prevent money laundering, not specific to Transfermate). I found it easier just to pop in with ID & proof of address (i.e. bill). Everything else was smooth as… Read Full Review

Bcalnan's Response to kofreview's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Incredible service, my bank tried to charge me 40 euro...”

Written on: 08/01/2011

Incredible service, my bank tried to charge me 40 euro to send a payment to china, less than 50k.
Found transfermate, did some research and they're a bloody knockout

Exchange rates were agreed and fixed in advance, no payment fee, nice staff knowledge and courteous
A testament to what service should be i.e what you see is what you get
Haven't given a 5/5 ranking, don't want them getting too cocky

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Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Wish you the best.

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★★★★★

“Absolutely fantastic service. I've uesed Transfermate...”

Written on: 22/10/2010

Absolutely fantastic service. I've uesed Transfermate for payments from UK to Australia and New Zealand - their fx rate was way better than my bank, and their service is very fast. Highly reccommend them… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“You dont get hit with receiver fees with these guys?? ”

Written on: 18/08/2010

You dont get hit with receiver fees with these guys??
I dont know how they do it, but it's true!

Great service, Great Rates & Saving me an absolute fortune with my payments to US, UK, Canada & Australia.

Pretty much a same day transfer to any country I deal with.

If you want to save money..........Use TransferMate!!!!!!!!!!!
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Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing our service. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Wish you the best.

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★★★★★

“I have just used TransferMate for the first time. ”

Written on: 12/08/2010

I have just used TransferMate for the first time.
They transfered from Ire to the UK same day & I received a confirmation by email to let me know funds have arrived safely.

I saved over '25 alone on the transfer fee & another '385 on the exchange rate (for payment of only GBP £20,000.)

Customer service was great, but I am just setting myself on the online system, another great feature. These guys are really giving the banks a run for their money!

Great Service! I will be using them… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★☆☆☆☆

“It has been 1 week and half since i transfered my...”

Written on: 10/06/2010

It has been 1 week and half since i transfered my money and i still have nothing on my account!!! because of the documents i had to send it took another week and that make me miss the interesting exchange rate.
I hope the money will still come as it is a big amount for me.
Conclusion: VERY SLOW and maybe and i hope not NOT RELIABLE… Read Full Review

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★★★★★

“Quite flexible and able to assist in various...”

Written on: 27/04/2010

Quite flexible and able to assist in various situations. I've transferred a very small amount of money, but would consider them If I need to send larger amounts… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Take Care!

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★☆☆☆☆

“I used Transfermate after having been reassured that...”

Written on: 09/04/2010

I used Transfermate after having been reassured that there would be no hidden charges on the transfer other than the £10 payable upfront. I found that the final amount deposited in my account was $10 short of the deal amount. My bank assured me that that is the amount they received from Transfermate.

I wrote an email, faxed and called Transfermate but they are simply not interested. They have not responded to my correspondence. I am very dissapointed and will not be using their services… Read Full Review

Charles72's Comment

Written on: 05/05/2010

Ive used transfermate to send money to the US and to Canada. My bank in the US charges a receiver fee, my canadian bank does not.
<br/>
<br/>Point is that it isnt always possible to avoid the receiver fee. You should get a statement that will show that it was your bank that charged or not

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★★★★★

“Very easy to deal with. Did all from my computer in...”

Written on: 12/01/2010

Very easy to deal with. Did all from my computer in work, transfer landed in uk same day.

Very reliable and will have no problem recommending transfermate… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing our service. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Ive used TransferMate and found them brilliant. I...”

Written on: 12/06/2009 by livecall (2 reviews written)

Ive used TransferMate and found them brilliant. I needed money sent over from the US from Etrade which was a pain in the neck as Etrades exchange rates were terrible.

TransferMate team called them, had payment back to my bank account next day… Read Full Review

Bcalnan's Response to livecall's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Wish you the best.

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★★★★★

“Transfermate is a really brilliant compant to use....”

Written on: 05/05/2009 by Soniabailey (1 review written)

Transfermate is a really brilliant compant to use. Staff are friendly and efficient. I have used them four times in the last six months with varying amounts from 2000 - 9000gbp and the service is cheap, exchange rates excellant, and really quick sometimes the same day into my US bank account. I shall continue to use them… Read Full Review

Bcalnan's Response to Soniabailey's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Transfer took just 1 day from uk to Australia. Staff...”

Written on: 11/10/2008 by conorc (1 review written)

Transfer took just 1 day from uk to Australia. Staff were great, gave me great advice and their rate beat my bank by over £700 Had to send identification by fax which wasnt really a big deal.
Bank were useless, transfermate came recommended by a friend. I would in turn highly recommend them… Read Full Review

Bcalnan's Response to conorc's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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