Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
95% of users recommend this
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  • Customer Service

  • Value For Money

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★★★☆☆

“Takes quite some time from the transfer initiation to...”

Written on: 02/07/2014

Takes quite some time from the transfer initiation to the completion. Coul be better… Read Full Review

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★★★★★

“Excellent Solution to my Requirement”

Written on: 02/07/2014 by RogelioLaw492 (1 review written)

I was able to Fix a Rate and Deal for an Amount payable over a 3 day period. Suited exactly what i needed to enact a Commitment in another Country. Thank you so much… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Well informed, very easy”

Written on: 09/06/2014 by aishlinnr (1 review written)

I would just like to compliment Transfermate on the service that they provide and the professionalism, knowledge and courtesy of your team. All of the staff that I spoke with were very well informed and very helpful. They made the process of setting up an account very easy, gave excellent advice and really went out of her way to help me get a payment through today. I will certainly be recommending Transfermate in the future. Well done… Read Full Review

Bcalnan's Response to aishlinnr's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Very helpful”

Written on: 05/06/2014 by Huberjz5 (1 review written)

Very friendly team, great service and very clear. Signed up this morning and was called back in minutes Thumbs up … Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“100% recommend”

Written on: 22/04/2014 by Charliea484 (1 review written)

I made a mistake when transferring and the team fixed everything for me and still got my payment to australia next day. Everyone I dealt with were super professional, really happy I used Transfermate… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“excellent, and good rate”

Written on: 09/04/2014

I searched a lot for good rates, and one that can convert CZK to INR directly, and finally found this site. amazing rates, even for a one of transfer which I needed to make. I little slow to transfer, took maybe 7 working days, which maybe due to the complicated transaction, but it reached on the day they promised. pros - excellent rates - even for individual one-off transaction Cons - a little slow transfer… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Fantastic Service!”

Written on: 26/02/2014 by Karlafarrell (1 review written)

I Contacted transfermate last week to look into wiring money from Germany back to the US. It was a large sum so i was naturally anxious. I spoke with an advisor who put me at ease at all times and explained everything to me. I could not have got better. The sum i wanted to transfer was too large do internationally so i was able to transfer the full sum locally to transfermate in germany and they then transferred funds same day to me in Austin, texas. I could not praise their team enough… Read Full Review

Bcalnan's Response to Karlafarrell's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Very happy with service”

Written on: 09/01/2014 by Ric.hard (1 review written)

As soon as I set up an account It's been plain sailing. Easy system and very professional team talking me along from he start Was advised when money would land and also got a follow up call from them to make sure that my experience was great which i have to say is attention to detail I haven't seen in a long time… Read Full Review

Bcalnan's Response to Ric.hard's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“ Foreign Exchange & Money Transfer”

Written on: 11/12/2013

I sold a house in the UK and I used Transfermate to transfer my funds back home. I found their customer service excellent from start to finish! Everything was explained so accurately to me. The service was quick, I got my funds back to my account the following day, and best or all I save a fortune using their service, I would highly recommend them… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Highly recommend”

Written on: 07/10/2013

I booked a payment from uk to France , payment landed next day, service was great, would recommend them a million times over… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Transfermate are awesome”

Written on: 08/11/2012 by Foster1c (1 review written)

I just want everyone to know that it has been a real pleasure working with transfermate. They met all my expectations and some more. They are polite, attentive, sincere, and caring about their clients. These are rare attributes in our present messed up business world today. Just a little feedback, I would not normally go to the trouble but they are exceptional Sincerely… Read Full Review

Bcalnan's Response to Foster1c's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★☆☆☆☆

“They don't know what they're doing!”

Written on: 07/09/2012 by gillhog (1 review written)

I contacted an advisor in the Chicago office to send money to Colombia. I set up an account, my account was "activated" (although they could not get it to work online), I had to bank wire money to their account (at my expense). They do NOT do direct debit, though their website says they do. They "couldn't find" my money. Finally they find the money, but then decide that they don't do transfers to Colombia, though their websites says they do and he said they did. Now I am waiting on my money to… Read Full Review

Gillhog's Response to gillhog's Review

Written on: 17/09/2012

Had to initiate a complaint online to their compliance department. They contacted me promptly and returned my money. After receiving my money back, the person in the Chicago office sends me an email and says he was "ill" the last few days. So when he is "ill", that office is shut down!

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Ric.hard's Response to gillhog's Review

Written on: 09/01/2014

Hi
One of our team just notified me of this. I can see that it was over a year ago but just wanted to reply.

Columbian peso is now a restricted currency so it is not possible to buy outside of Columbia. Our team handle thousands of payments every day so I must apologise if you were not notified
that we would be unable to send that transfer quicker.

As soon as the team saw that this was columbian peso they returned your transfer to you immediately.

All of our team are passionate about delivering an amazing service and apologise if our service didn't match your expectation at that time.

Best of luck with everything in 2014

Best

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★★★★★

“Reliable, efficient, fast and cheap”

Written on: 20/01/2012 by kofreview (1 review written)

Title says it all. I was tranferring 10K to Canada. The only drawback is the whole identity prooving the first time you use them (this is common to setting up any account to prevent money laundering, not specific to Transfermate). I found it easier just to pop in with ID & proof of address (i.e. bill). Everything else was smooth as… Read Full Review

Bcalnan's Response to kofreview's Review

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“Incredible service, my bank tried to charge me 40 euro...”

Written on: 08/01/2011

Incredible service, my bank tried to charge me 40 euro to send a payment to china, less than 50k.
Found transfermate, did some research and they're a bloody knockout

Exchange rates were agreed and fixed in advance, no payment fee, nice staff knowledge and courteous
A testament to what service should be i.e what you see is what you get
Haven't given a 5/5 ranking, don't want them getting too cocky

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Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Wish you the best.

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★★★★★

“Absolutely fantastic service. I've uesed Transfermate...”

Written on: 22/10/2010

Absolutely fantastic service. I've uesed Transfermate for payments from UK to Australia and New Zealand - their fx rate was way better than my bank, and their service is very fast. Highly reccommend them… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★★★★★

“You dont get hit with receiver fees with these guys?? ”

Written on: 18/08/2010

You dont get hit with receiver fees with these guys??
I dont know how they do it, but it's true!

Great service, Great Rates & Saving me an absolute fortune with my payments to US, UK, Canada & Australia.

Pretty much a same day transfer to any country I deal with.

If you want to save money..........Use TransferMate!!!!!!!!!!!
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Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing our service. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Wish you the best.

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★★★★★

“I have just used TransferMate for the first time. ”

Written on: 12/08/2010

I have just used TransferMate for the first time.
They transfered from Ire to the UK same day & I received a confirmation by email to let me know funds have arrived safely.

I saved over '25 alone on the transfer fee & another '385 on the exchange rate (for payment of only GBP £20,000.)

Customer service was great, but I am just setting myself on the online system, another great feature. These guys are really giving the banks a run for their money!

Great Service! I will be using them… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.

I hope you will keep us in mind in the future.
Take Care!

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★☆☆☆☆

“It has been 1 week and half since i transfered my...”

Written on: 10/06/2010

It has been 1 week and half since i transfered my money and i still have nothing on my account!!! because of the documents i had to send it took another week and that make me miss the interesting exchange rate.
I hope the money will still come as it is a big amount for me.
Conclusion: VERY SLOW and maybe and i hope not NOT RELIABLE… Read Full Review

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★★★★★

“Quite flexible and able to assist in various...”

Written on: 27/04/2010

Quite flexible and able to assist in various situations. I've transferred a very small amount of money, but would consider them If I need to send larger amounts… Read Full Review

Bcalnan's Comment

Written on: 11/01/2016

Thank you for your review and for choosing TransferMate. We are delighted that you found our service helpful.
I hope you will keep us in mind in the future.
Take Care!

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★☆☆☆☆

“I used Transfermate after having been reassured that...”

Written on: 09/04/2010

I used Transfermate after having been reassured that there would be no hidden charges on the transfer other than the £10 payable upfront. I found that the final amount deposited in my account was $10 short of the deal amount. My bank assured me that that is the amount they received from Transfermate.

I wrote an email, faxed and called Transfermate but they are simply not interested. They have not responded to my correspondence. I am very dissapointed and will not be using their services… Read Full Review

Charles72's Comment

Written on: 05/05/2010

Ive used transfermate to send money to the US and to Canada. My bank in the US charges a receiver fee, my canadian bank does not.
<br/>
<br/>Point is that it isnt always possible to avoid the receiver fee. You should get a statement that will show that it was your bank that charged or not

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