Flightline, Reviews - www.flightline.co.uk

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★★★★☆

“Good customer service”

Written on: 05/04/2012 by Anne23 (1 review written)

Excellent customer service from Naomi, our flight was cancelled by airline and Naomi took alot of time to sort out best alternative and arrange all the rebooking… Read Full Review

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★☆☆☆☆

“This website totally sucks, get me off the website.”

Written on: 29/03/2012

This website totally sucks, get me off the website. I don't want it, I don't use it but there is no way to unsubscribe… Read Full Review

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Asheridan's Comment

Written on: 10/05/2012

Hi there,

I'm an employee here at Flightline and I'd like to help with whatever problem you are experiencing.

If you are enquiring about how to stop receiving our monthly newsletter by email, there is an 'unsubscribe' link located at the top/bottom of every email.

If you'd like any extra help with this, please feel free to contact us:
http://www.flightline.co.uk/help/contact-us.php

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★★★★★

“Flightline = Exceptional Customer Service”

Written on: 13/03/2012

I'm off to Spain shortly and recently made a flight only booking with www.flightline.co.uk. The flight was booked at a price which was LESS than booking direct with the flight operators. There is one area when dealing with any company, ESPECIALLY when the deal is an online deal, that is of the utmost importance and that is customer service. Filghtline are exceptional at providing such service. Two members of staff stood out on this occasion, that was Jo on the bookings team and Tanya on the… Read Full Review

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★★★★☆

“holiday deal suggestions off mark”

Written on: 12/03/2012 by Regulartraveller (1 review written)

I use flightline all the time and recommend it strongly, however not impressed by the ads for deals. It would, for example, probably cost me more to get to Birmingham or Manchester than the whole of the holidays advertised from those airports. If you intend to advertise deals you should offer the facility for customers to specify where they can/are willing to fly FROM otherwise they are an irritation and likely to result in cancellation of the newsletter/update emails… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 20/02/2012 by sapstar1 (1 review written)

Booked a holiday through flightline - worst possible experience. Placed in an alleged 4 star hotel, which at best was 1 star. Bedding was a duvet cover, no duvet, will cockroaches throughout the accommodation . Complained and had to find own solution at our cost to rectify. Flightline did not want to know, and actually just wanted to make money out of the situation. Still in dispute with them, would not touch with a barge pole again. Avoid like the plague... Only given 1 star as 0 could not… Read Full Review

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★★★★★

“Fourth year in a row, say's something !”

Written on: 19/01/2012 by Steveharvey1 (1 review written)

Comparing like for like I dont think you could get better value. I would recomend Flightline to anyone !… Read Full Review

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★★☆☆☆

“Flight booking”

Written on: 25/11/2011 by Dottybella (1 review written)

I booked my fligts with you for the past 3 years, this Easter I booked to go to Tenerife for 1 week at a cost of £1.000.3 weeks before I went I checked the website and they were £500 cheaper I won't be booking with you again as when I phoned to complain the member of staff said there was nothing whatsoever they could do even thou it always says to book early and that it works out cheaper this was not the case… Read Full Review

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★★★★★

“Brilliant Company”

Written on: 20/10/2011 by alan666 (2 reviews written)

We have used Flightline for our last 4 trips abroad over two and a half years and have always enjoyed out trips.Never had a problem,even a small one.Found the prices offered were miles better than any competitor we've seen on the net.Can honestly say havent found anything we dislike about Flighline and believe me if there was any problem i would be first to complain.In 2010 we found Flightline offered The Velamar hotel in Olhous de Agua,Portugal,what a great hotel bed and breakfast cost us £96… Read Full Review

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★★★★★

“Wouldn't hesitate to use again!”

Written on: 15/06/2011 by Chas51 (1 review written)

I'm unsure how I actually came about this company - I was looking to find a cheap, but reliable holiday company and somehow, after viewing many others, I was eventually lead to Flightline through Google. What I initially liked about this company was the ease of their website, and also that it seemed to have a higher percentage of favourable reviews than some others (eg Travel Republic and On the Beach). I liked how the search was quick and easy, and that there was a wide range of flight times… Read Full Review

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★★★★☆

“Just had a great holiday in Morocco. ”

Written on: 23/12/2010 by Zaradann (5 reviews written)

Just had a great holiday in Morocco.

We changed our bookings a couple of times. Flightline were helpful, and the changes were made without hiccup.

They also used a good, local agent in Morocco (Agadir) called Sahara Tours International, who handled our transfer to the hotel and a couple of very good excursions too.

Overall, very happy… Read Full Review

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★★★★☆

“Peace of mind, when gold trail went bump who'd they'd...”

Written on: 01/11/2010 by david satchell (6 reviews written)

Peace of mind, when gold trail went bump who'd they'd booked the tickets through (we didn't know they were agents but wouldn't of made any differences to our bookings), we were insured for our flights through flightlines own insurance, they paid up within a month and they are claiming back from cia on our behalf, which I believe can take upto 2 years. We weren't covered by abta as we thought we were because they only cover package holidays not flight only sales. They kept us informed all along… Read Full Review

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★☆☆☆☆

“Flightline UK took our money for flights, hotel and...”

Written on: 14/08/2010

Flightline UK took our money for flights, hotel and transfers to Turkey. On arrival at our hotel, the hotel informed us that we did not have a reservation. We sat in reception for 2 hours and eventually took the only option but to move to a lower grade hotel way out of the town we wanted to be in. Flightline blame Cosmos who they say they booked the hotel with, as an agent. After speaking to the hotel we found that there was never a confirmed booking, so we were sent half way round Europe… Read Full Review

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★★★★★

“Good value for money and good customer service in the...”

Written on: 09/08/2010

Good value for money and good customer service in the event of a problem. I would certainly recommend Flightline to friends and family… Read Full Review

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★★★★☆

“First time we have booked through this company, and we...”

Written on: 15/07/2010 by Ellie6543 (1 review written)

First time we have booked through this company, and we would definately use again, they did change our accomodation at the last minute but that wasnt their fault, we were impressed with the way they handled everything, and the price we paid was half of what we normally pay for the same thing… Read Full Review

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★★★★★

“The three flights from Glasgow to Tenerife were nearly...”

Written on: 08/10/2009

The three flights from Glasgow to Tenerife were nearly 600 Pounds cheaper than I could find on every other website including cost comparison sites such as Travel Republic and the No Frills Airlines such as Ryan Air, Jet 2 and Easy Jet. At first I thought it was too good to be true but it looks like they source flights from different carriers and package them together. The flight times were the only downside but that was all!… Read Full Review

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★★★★☆

“The flight through Flightline was very nice smooth,...”

Written on: 23/09/2008

The flight through Flightline was very nice smooth, plane was very clean and spacious, flight attendants very smart and smiley. No duty free coming back, always buy coming home. Meals where terrible. Hubby ate mine he eats anything. It was Ok… Read Full Review

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