Workshop dept - Very bad experience. They failed a load of MOT things that I feel should have been advisories and then tried to charge for double work on some of them. (For example charging an extra £100 todo front wheel bearings when they are already doing headstock bearings for which they have the wheel off the bike and on the bench anyway). Tried to charge £200 to fix a minor exhaust leak that took me 45 minutes in my garden to replace the gasket on. Their total 'quote' was ~£1600 and I rejected it took it home and did everything in 1 day for £400 of parts and MOT'd it again somewhere else no advisories... two of the things failed and advisoried I didn't even change and they passed at the independant MOT station... Sales dept - Tried to go in and buy a new R6. Salesman I spoke to was very arrogant, condescending, misleading and pushy before I even had a chance to tell him anything... ended up walking away and am going elsewhere. The attitude was incredible. They also rarely bother responding to emails. Parts dept - Have used them about 10 times and could not fault them - just thought I'd mention that as it's not all bad! Will never ever buy a bike or put a bike into their workshop. It is a shame as I live locally and it is the most convieniant and comprehensive place to get to.

I have just paid £317.00 for a service on my Transalp. This is a 6 month service so in total this year I have paid over £500.00 to Fowlers for servicing on this bike. I also own a Land Rover Freelander and I pay less for a service on that car than I do at Fowlers for the Transalp. I think Fowlers should review their prices as at these prices I certainly will be going elsewhere !

Went down here today to look at mopeds for my son. Quite happy to buy one plus all the gear so looking at spending £3000+ but to be honest the salesman was so dismissive and lacking in knowledge we gave it a swerve. Arrogant and uninterested. Very different from Frasers in Gloucester who were welcoming and knowledgeable, so we'll go there (cheaper too!!).

Bought a blade from them very nice bike very poor service rod **** from the honda section the rudest and most arrogant man you could wish not to meet dont do it make the journey to george whites very nice people who treet you like a friend not a cash machine.

After sales/service dept is awful. You stand there on arrival whilst they look at their computers and talk, ignoring the paying customer. Just got my bike back after 2 weeks in their service. Took them 3 months to sort out a paint chip which was done just before l collected it. I ask for it to be serviced aswell whilst it was there.Picked it up today, not serviced, as they were too busy and would try and do it in a few days. Meanwhile the train/bus fares are eating into my pocket.
They'll never see me again.
p.s The sales guy was ok, l think it's the service dept being godlike!

Bought a new ymaha r1 they were good till after I paid then the service went down hill they didn't fit the alarm properly and screws were left loose. When I informed them about this I was told to F*** off. I had to remit the alarm my self. When the bike went back for a recall I watched the mechanic do w huge wheel spin down the road. I went in to complain and was told to stop being stupid.
I will never bye a bike from fowlers again or have any work done on my bike there and would not recommend fowlers to any one.

absolutely disgusting..... bought an r6 from them from after they took my deposit to finish was shocking. went to pick up and they lost the keys had to wait an hour and a half, should have had full mot only had a month when they did mot a dink in the rim was put as an advisory i was not happy with it on advise from another mechanic took to vosa and should have failed. if u wanna buy a bike spend bit extra on your journey and go to george whites

Oh dear, all over me when I wanted to buy a motorcycle, then service became dreadfull.... when I collected the bike, tyres were half inflated, bolts were loose, bike was dirty and I discovered a scratch when I arrived home (too late) Once I payed the money, they did not give me the time of day and did not return my calls!!! avoid big time, I have heard simillar and worse stories about them since... not called FOWL UP'S and F**K UP'S for nothing.