It's been quite a struggle to be able to drive with these guys, and it's got to the stage where I've had to give up. I've not even had a lesson yet. I originally booked lessons with RED around just over a week ago. I booked a 12 hour set of lessons costing around £200, and was told I'd receive a confirmation e-mail of the account and that they were confirmed. Never received an e-mail. I called them up a while later and was told that they spelt my surname incorrectly. The corrected it and said it'll take up to 24 hours to go through and to await an e-mail. Two days later passed, no e-mail. I was told there was a system issue, and so with some investigation they resolved that issue and sent me an e-mail confirming the lessons. A week has passed, and I was ready for my first lesson. No one turned up. I was expecting the instructor to turn up (Solomon Ani) to no avail. I called the instructor - voicemail. I then called RED and spoke to someone called Adam on the customer services team - only to be told "the instructor hasn't even accepted or declined the lessons, therefore we can not confirm either way that they will be turning up". They have had a week to confirm my lesson only not to bother, and then to be told "There's only one person in the area that instructs, and he's quite a busy guy so you might not be able to have lessons as regular as you expect". I now have to wait until next week just to be able to give them my card details to request a full refund. No apology. No goodwill - nothing. Seemed like "Adam" really didn't care about my situation at all. I am even tempted to give up the driving thing and put it down as a bad job, and not even bother learning. My confidence in driving has already been knocked back by my last instructor but to not even turn up - that's just plain rude. If you live in the Tiverton/Exeter area I certainly would NOT recommend the RED driving school. Not all instructors are the same but if they don't even bother looking at their diaries you'll be left without a lesson.

I learned to drive in the North Tyneside area (Newcastle) with Kerry Hopwood it was a great experience and Kerry is a fantastic instructor and I learned reasonably quickly and was taught everything that I needed to know, I passed my test with just two minors and couldn't have done so without Kerry! Fantastic instructor! Brilliant experience! I liked that my instructor was very detailed and helped me in places where I needed improvement. I have no complaints what so ever! Highly recommended!

i would recommend red driving school .to everyone , i had a very understanding intructor. who was very good and professonal, and a gud laugh , which made my lessons easier and relaxed, i would recommend red driving school to all my friends,i liked the reinsurence of the intructor .

Booked a 2 hour lesson for my sons first driving lesson and red never turned up. After phoning several times and spending most of call time on hold still never got a lesson. Never even got a reason why they didn't turn up or an apology. AFTER ALL THAT HAD TO FIGHT WITH THEM TO GET MONEY BACK. Complete and utter waste of time wouldn't recommend them to anyone

I started driving lessons with an instructor at Red driving school and i thought he was fantastic and couldn't ask for a better driving instructor, I would like to thank him and the company to get me on the road. I will recommend him and red driving school to anyone who wants to learn.

Due to circumstance with instructor before my test I had to change instructor with a different car. Also customer service was not interested that I now have to pay £16 more then my previous instructor and the new instructor wants to do at least 3 more sets of 2 hour sessions.

I started learning with this company, some miss communication with my initial instructor. One time he didn't turn up because he miss understood the appointments and another time he turned up when there was no lesson. Anyway at some point the instructor had to go abroad for a family issue. The next instructor I was given wanted me to travel to Mitcham from South Norwood which is two trams. So I was then expected to travel for driving lessons. The attitude from the instructor was like well if you can make the effort and travel so it's more convenient for him then I can continue. So I'm no longer using this driving school and using another one. I've also progressed a lot more with my new instructor instead of just doing left and right turns every lesson and driving fairly well with just two lessons and doing more manouvers and more driving. Steve Maynard

I am of Indian Nationality and although I knew driving (2yrs) I did not understand any rules of driving in UK and also I had lots of bad habit. But with Roberta teaching me, I actually have developed better driving skills and am confident on roads. And of course, I also passed the exam the first time around which I believe on my own I would have never been able to pass. She teaches perfectly, explains all the rules and maneuvers properly,and gives regular feedback and solutions of the mistakes during practice. She is very co-operative and very systematic. I will recommend her to any beginner who would like to pass the test the first time as well as those who want to be good confident drivers.

needing to get my driving license out the way asap before uni, I decided to pick davide via RED to help me fulfill this wish. in exactly 2 months and with around 30 hours of driving lessons I was able to successfully pass, and just in time! I passed on my first attempt with one minor, and this definitely wouldn't have been possible without an instructor like Davide. making the whole process fun and relaxing whilst simultaneously remaining professional made me feel at ease, which in turn allowed me to learn at a quick pace. friendly, thorough and flexible with times, I HIGHLY recommend Davide if you need a driving instructor!

I learnt to drive with RED Driving School. My instructor was in the Goodmayes area. He was very supportive and didn't dwell too long the boring aspects of driving. I would count down to every single lesson because it was so much fun! I definitely would recommend RED Driving School and 100% would advise if you're in the Barking/Ilford/Goodmayes area to try and learn with him.

I would recommend my instructor. He has been very patient and calm. He was willing to spend time to explain the car and how it works. This helped me to understand how to control the car better. Thanks L

I am highly disappointed both the customer service and the unreliable instructor. Many instructor would call prior to the lesson to ascertain the date and time are right which was not true with this instructor. Red claimed that I would lose my money if I don't show up for the lesson but yet the instructor did not show up and my money was not refunded to me. They were very sweet when I first called them. They did not apologise when my lesson was cancelled. I paid on the 24th of August and I have not had my lesson till now. I called to re booked the lesson and an apology, the customer service said It was not their fault so the instructor needs to apologise to me(who happens to work for RED) and gave me an unimaginative time for mother. I am highly disappointed

My driving instructor he was excellent, reliable punctual, calm and patient. I learnt to drive in the Sunbury/ Ashford/Staines area and really recommend this instructor and school fantastic car easy payment and booking online. Thank You!

Neil Hawtin is an excellent instructer. He was very patient and helpful. Never railed at my incompetence. The lessons were systematic, and were helpful to overcome my weakness. Thank you very much!