Compare The Market Reviews - www.comparethemarket.com

★★★☆☆
3.4 / 5
62% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Comparethemarket.com is an insurance comparison website, with a particular focus on car insurance (although the offer a wide range of insurance comparison services). If you got your last car insurance quote through www.comparethemarket.com, tell us about it!


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★★★★★

“One Call did it all”

Written on: 19/04/2014 by Gaviscon (2 reviews written)

We went through Comparethemarket.com and came up with a good priced home and contents insurance of £155 (our quote from our usual insurer - LV Insurance was obscene and far too much being over £400). I decided to phone One Call direct and go through our requirements. I got through to SM5 - he was extremely professional, informative and went through all my queries, explaining everything in detail to me. He wasnt pushy at all when suggesting other items we might like to add. The cover… Read Full Review

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★☆☆☆☆

“Junk mail vendors”

Written on: 07/04/2014 by Kandro (1 review written)

They will sell your details to postal & telesales services based on the career you put in the form when requesting a quote. I got letters to my postal address about my career and how I can enhance it. This is how they make money every time someone asks for a quote. How do you think they can afford so many Tv adverts. They are the king of spammers… Read Full Review

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★★★☆☆

“Compare the Market .com NO MEERKAT”

Written on: 21/03/2014 by buffy8 (1 review written)

No meerkat, paid for house insurance in full on line I've been told that it could take 90 days to confirm I've taken the insurance out. Don't know what systems they're using obviously not emails or telephones. Still got 70 days to go, Grandaughter is really disappointed and the tv ads are a constant reminder.Price was good but wouldn't recommend if you're hoping for a Meerkat Reply to this comment Report this review… Read Full Review

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★☆☆☆☆

“No meerkat ”

Written on: 14/02/2014 by Damian58 (1 review written)

I have now had two car insurances and a household insurance via compare the market.com and they have not sent me not one meerkat toy for my little niece, would thought they would look after their customers a bit better after all they send out their advert so often on the tv to get customers but when you accept a quote they don't automatically send you a toy… Read Full Review

Buffy8's Response to Damian58's Review

Written on: 17/03/2014

No meerkat here either, paid for house insurance in full on line I' ve been told that it could take 90 days to confirm I've taken the insurance out. Don't know what systems they're using obviously not emails or telephones.
Still got 70 days to go, Grandaughter is really disappointed and the tv ads are a constant reminder.

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★★★★☆

“Quick, Accurate and Straightforward”

Written on: 31/12/2013 by Jaychez (8 reviews written)

Used Compare the market to help me to switch energy suppliers, this process was very quick and after checking the results directly with energy suppliers suppliers websites, the results returned where accurate. I went back to them to process the switch and so far all has gone to plan and fits in with the information they outlined at the beginning of the process… Read Full Review

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★☆☆☆☆

“False pretences”

Written on: 25/11/2013 by c4cats (1 review written)

I have purchased two products through this website and duly claimed Merekat toy - neither toy has materialized. I think it is about time advertising standards had a look at this company - clearly they are conning people into using their services and then failing to deliver on their promise… Read Full Review

Lenanjak's Response to c4cats's Review

Written on: 26/03/2014

I now have 4 Merekats and each one was delivered within 6 weeks of the purchase being confirmed, I have not had any problem at all.

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★★★★★

“FANTASTIC, INNOVATIVE, HILARIOUS MEERKATS”

Written on: 13/11/2013 by KEELY67 (1 review written)

USE OF THE WEBSITE WAS SO EASY AND STRAIGHT FORWARD. THE CHEAPEST CAR INSURANCE QUOTE FROM THIS SITE PLUS I GOT A FREE MEERKAT FOR TAKING OUT INSURANCE WITH THIS SITE. THE PROCESS OF PICKING AND ORDERING MY MEERKAT WAS BRILLIANT IT GAVE A LITTLE FIREWORK DISPLAY BY THE MEERKATS AND I CAN TRACK THE DELIVERY OF MY MEERKAT THROUGH EUROPE. THIS MADE ME LAUGH SO MUCH IT REALLY BRIGHTENED UP MY DAY. WHAT A BRILLIANT IDEA AND BRILLIANT WEBSITE… Read Full Review

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★☆☆☆☆

“Refused access to site for a quote on at least ten...”

Written on: 09/11/2013

I tried to log in as I have used the site in the past it just kept refusing my details. No worries I will go to another comparison site yours is not the only one. Awful would not recommend it to anyone. There is no way to contact anyone to advise of a problem RUBBISH CUSTOMER SERVICE… Read Full Review

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★★★★★

“meerkat toy”

Written on: 31/10/2013

Arranged car insurance 5 months ago but no meerkat toy. Contacted Meerkat people who are arranging for a new toy to be sent as I had omitted to complete a toy claim form at the time. Superb result and my granddaughter will be delighted when meerkat toy arrives… Read Full Review

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★★★★★

“Swift comparisons and easy to use ”

Written on: 30/10/2013 by katrinaspencer (1 review written)

I have found this to be an efficient method of making choices between companies and services, saving time and calls especially when renewing essentially dull but important services such as insurance. I like the speed of the search engines and the ease of use… Read Full Review

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★★★★★

“Cheapest not always the Best”

Written on: 27/10/2013

I use Compare each year not just for price but for the individual benefits. Buying cheap is often a mistake so I rarely go for the cheapest one that comes up. This year was an exception as the cheapest WAS, after much comparison, the best and I saved over £80. no small amount. The benefits were the same as my present company, slightly better, in fact. The advantages of being able to examine at leisure each quote and then simply download the paperwork are amazing. I have used other comparison… Read Full Review

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★★★★★

“Good customer support”

Written on: 24/10/2013

Very good experience using compare the market.com! Got an excellent car insurance quote. When it came to getting the meercat, the team at compare the market got in touch with me as there was a problem with the delivery, and this was soon resolved and I received the beer at swiftly!… Read Full Review

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★★★★★

“Job Done”

Written on: 21/10/2013

What can I say, perfect job, excellent service and quick. only one word to describe it "PERFECT"… Read Full Review

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★★★★☆

“lost Meerkat”

Written on: 18/10/2013

After changing my electricity supplier i registered for a Meerkat, after watching its progress for months it was no nearer delivery.I don't know if the company failed to validate my transaction or some other glitch happened. It took only one email to customer services and problem solved.They also gave me the choice of meerkat, delivery in seven to ten days.Prompt, efficient, effective customer care a rare thing these days.Simples.!!!!… Read Full Review

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★★★★★

“One of the better services i have received, if not the...”

Written on: 16/10/2013

I have had the pleasure of dealing with this firm four times now and each time the experience has been nothing but perfect, they are polite, quick to reply and informative and so far what they have said in the reply email has been spot on. To conclude there are lots of firms out there (not all) who could learn a thing or two from the above firm, so thank you once again for your excellent service… Read Full Review

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★★★★★

“car insurance”

Written on: 12/10/2013

very easy to use site.took ten minutes to enter all my details then I saved £210 on my car insurance.with all the cuts going on in this country at the moment it is nice to save money.i will definetly be using compare for my other car -gas -electric-home insurance… Read Full Review

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★★★★★

“very helpful people ”

Written on: 06/10/2013

I had a problem, i orderd a toy, and i tryied to find out when it would be deliverd, but they could not find my request. So i gave them my details again,and within 24 hours i had confermation of my toy had been sent, and i would receive it within seven to ten day's. How is that for service ? to me it speak's for it self. great service!and care for customers… Read Full Review

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★★★★★

“Great service”

Written on: 20/09/2013

Simple to use website. No spam or unsolicited mail. Efficient customer service team with rapid email responses. From generating quotes to purchasing there were no issues. Dead easy to declare any claims or incidents. Adding other drivers no problem. Would use again. Best of all saved £275 vs my best quote from insurer. If I had any criticism it would be the colour scheme and the annoying meerkats! Simples… Read Full Review

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★★★★★

“Saved a fortune”

Written on: 18/09/2013

Was quoted over £700 by my insurance company for my renewal!! So I thought I'd give the meerkats a go. And I ended up saving nearly £500 for this years insurance. I couldn't believe it!! So happy and it was so easy to fill in the details to get my quote. Took less than 10 minutes. Would recommend using this site to anyone who wants to save money!… Read Full Review

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★★★★★

“Fantastic way to save Money”

Written on: 17/09/2013

The site is easy to follow. It is not difficult it is "Simples" and by following the simple instruction you are able as the customer to save a fortune. The documents follow very quickly. Conformation emails also re assure you and a transaction has taken place. The Meer Cats sent lovely personal message. The a lovely collectable toy arrives. I have saved a fortune on my house insurance and car insurance. Thank you Orlof… Read Full Review

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