Tredz Reviews - www.tredz.co.uk

★★★★☆
4.3 / 5
1660
88% of users recommend this
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  • Quality of website

  • Value For Money

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Tredz www.tredz.co.uk
Tredz www.tredz.co.uk

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★★★★★

“Delivery went missing in the post (Royal Mail issue)...”

Written on: 23/02/2010

Delivery went missing in the post (Royal Mail issue) but the replacement arrived the next day after speaking to the staff. Communication was great and general experience was very good. Will definately buy from them again… Read Full Review

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★★★★★

“Excellent web site, clear & easy to navigate, very...”

Written on: 20/02/2010

Excellent web site, clear & easy to navigate, very good competative prices and free delivery also. Customer service email communications very good with regard to order received, invoice & when despatched, telephone contact also pleasent, imformative and helpfull. When order received found a free baseball cap included and also a voucher for 10% of future orders. Any questions were answered quickly and clearly by email and orders have been received very quickly, usually a day after despatch… Read Full Review

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★★★★★

“Very good service, fast delivery and great assistance....”

Written on: 12/02/2010

Very good service, fast delivery and great assistance. Great company to buy from… Read Full Review

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★★★★★

“i placed an order with treds.com on a friday evening....”

Written on: 11/02/2010

i placed an order with treds.com on a friday evening. a few thing were out of stock including the giant anthem x4 and i was told that it would be monday before they, themselves could order them, i'm happy. quick update on monday from the tredz team. then, i get a call on wednesday, the bike's in stock and will be shipped the next day, i'm told "expect it friday!" i live in the highlands and next day delivery is a myth to us! 15:30 friday it's in my house with everything else i ordered. the best… Read Full Review

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★★★★★

“Helpful friendly staff - always patient - everything...”

Written on: 05/02/2010

Helpful friendly staff - always patient - everything was done efficiently and no complaints at all , i have bought two bikes now from them and the value and service is always excellent.

Regards… Read Full Review

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★★★★★

“Customer service is always excellent goods are...”

Written on: 05/02/2010

Customer service is always excellent goods are despatched and received on time. If there are any queries with orders Tredz staff are always willing to help and recommend alternatives or offer worthwhile advice… Read Full Review

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★★★★★

“Advice and information was helpful, short and to the...”

Written on: 04/02/2010

Advice and information was helpful, short and to the point.

I saved £100 against £50 buying locally.

The bike arrived well boxed, 100% clean and as advertised. It looks better than I imagined.

The bike was ordered at 9.30am Mon 1/2/10 from Swansea Wales and arrived via TNT at noon Wed 3/2/10 to Co Antrim N Ireland. Howzat for service?!… Read Full Review

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★★★★★

“Browsing through the many sites on the internet...”

Written on: 27/01/2010

Browsing through the many sites on the internet looking for a good bike, at a good price, was taking me hours. I knew what I wanted in a new bike but also wanted finance.
I stumbled across www.Tredz.co.uk and was amazed at the price they were selling high end Hybrid Mountain bikes (over £200 cheaper than some sites!)and a proper 0% finance deal was also available. The front light I picked was also £20 cheaper than any other site!
The website was very easy to navigate and a few clicks of my… Read Full Review

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★★★★★

“Excellent customer service, informative correspondance...”

Written on: 18/01/2010 by jane10388 (1 review written)

Excellent customer service, informative correspondance and impressively speedy delivery. I will definately use this site again in the future and will recommend Tredz with confidence to friends and family!… Read Full Review

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★★★★★

“Great service, friendly staff and fantastic products...”

Written on: 14/01/2010

Great service, friendly staff and fantastic products what more can i say First Class… Read Full Review

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★★★★★

“Ordered online Sunday evening, confirmed Monday,...”

Written on: 14/01/2010

Ordered online Sunday evening, confirmed Monday, received Wednesday superfast service even when the country was in the grip of snow and ice. The item was also discounted 15% plus free delivery!
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★★★★☆

“A pre-christmas order for a bike for my son was dealt...”

Written on: 11/01/2010

A pre-christmas order for a bike for my son was dealt with very well.
Delivery was as I requested, and the communication was great.
Even though a bike for my daughter was out of stock,,,it was Christmas time remember!....they were honest and not pushy on an alternative....
I was informed of my order status by an individual and not some automated system.
Would I shop at Tredz again?....Yes.
Will I ever go to Halfords again....No
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★★★★★

“I have received a quote from Tredz regarding the cycle...”

Written on: 08/01/2010

I have received a quote from Tredz regarding the cycle to work scheme regarding the Scott scale 80. I had two bikes in mind, the Cannondale SL3 and the Scott Scale 80. I called for the quote at the close of play on Thursday and received the full quote Friday morning. There was a lot of urgency with the quote as my employers were ending the scheme midday Friday. This was explained to Tredz and they solved my problem very quickly and efficiently. Will now be recommending Tredz to all colleagues… Read Full Review

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★★★★★

“I was looking for some mudguards that weren't on the...”

Written on: 06/01/2010

I was looking for some mudguards that weren't on the website so I spoke to Simon on the livechat who looked into it and called me back within an hour to inform me that they had the mudguards I was looking for and I saved 16% by buying them from Tredz. Really helpful and great value for money… Read Full Review

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★★★★★

“Great value products saving £200 off RRP with...”

Written on: 06/01/2010

Great value products saving £200 off RRP with excellent service. Ordered bike over net and it truly was easy to assemble... just pedals and hadlebars to adjust! They were great at commuincating and despite heavy snow the bike arrived sooner than I'd expected. Great value and great to deal with - would throughly recommend if you are buying a bike off the 'net… Read Full Review

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★☆☆☆☆

“Frustrating when you place an order on a site that...”

Written on: 04/01/2010

Frustrating when you place an order on a site that claims to have stock and it turns out they don't. Not only that but it's an 8 week wait to get the product. Some sites out there are honest and say they get from a supplier but shame on those like Tredz that claim to have stock but don't and waste all of our time… Read Full Review

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★★★★★

“I ordered my jacket from Tredz a few short days before...”

Written on: 03/01/2010

I ordered my jacket from Tredz a few short days before Christmas, not expecting to receive it until the new year which was fine as it wasn't a present or anything like that. I received a phone call from a lovely guy at Tredz who called to check that it wasn't a present as he said that he didn't think it would arrive with me by Xmas. I was pleasantly surprised to get a call as no one normally bothers! Anyway, to my delight, the jacket arrived on Christmas Eve! Which, whilst it was not… Read Full Review

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★★★★★

“ ”

Written on: 29/12/2009


I first used Tredz to order a Giant Trance back in August 2008 one Sunday evening. On the Monday Tredz rang to check sizing and to advise of a few changes to the spec of the bike between the Web advert and delivery (upgrades, I might add!). The bike was duly delivered by Wednesday lunch time. I was impressed!

This last summer, I had problems when the (Mavic) front rim split opposite the valve hole and the wheel promptly folded in half. I dropped Tredz a line with some pix and they sorted it… Read Full Review

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★★★★★

“These guys were great, very polite and allways kept me...”

Written on: 24/12/2009

These guys were great, very polite and allways kept me informed what was happening ,ok the bike i ordered was out of stock but they got it in asap and kept chasing it,it took under 2 weeks to arrive and they had to get it from the states. when it did come they sent it out same day with next day delivery at no extra cost and all the extras i ordered were put on the bike without me asking. like i say a+++++++ service really well done would recomend to anyone… Read Full Review

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★★★★★

“Fantastic. Very good wesite. Plenty of choice. Very...”

Written on: 23/12/2009

Fantastic. Very good wesite. Plenty of choice. Very good value for money. Excellent custonmer service. The item I ordered was out of stock but they kept me informed of the progress at all times. Very helpful and I would 100% recommend… Read Full Review

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