Star Tours UK Reviews

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★☆☆☆☆

“Although we were taken to the promised destinations...”

Written on: 29/08/2010

Although we were taken to the promised destinations during the tour, i found it dissapointing due to a number of reasons:

First of all, we were given little time at each destination e.g.(Geneve), where we were given time to just take photos, and not enough time to admire the scenery of the city, another problem was that in the coach there was a mixture of elederly people and young people, so the erderly people would rush back to the coach at earlier times, meaing the rest of the people would… Read Full Review

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★★★★★

“I had been on the Panoramic Europe trip (Aug 23 - Aug...”

Written on: 29/08/2010

I had been on the Panoramic Europe trip (Aug 23 - Aug 27) with my family and we had a fabulous time.

- Uday our tour guide was fantastic, helpful, funny, pleasant, and also quite knowledgeable and provided good commentary of all the places we visited. The arrangement of the breaks was timely too.
- Andy the driver of the coach was nice, helpful, and friendly too.
- The food provided was great. To get such good and hot food where ever we went was great.
- The hotel rooms were decent too.

We… Read Full Review

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★★★★★

“This was our 2nd trip with the tour company, and we...”

Written on: 24/08/2010

This was our 2nd trip with the tour company, and we travelled with our elserly parents this time round. When we booked we were told that the tour is not suitable for elderly people booking as there is a lot of walking, which was comforting... as they didn't just want the money without caringabout our comfort.
The visa process was a bit lenghty but that was due to our documents needing to go to the high commission.
the tour itselfwas great and very well planned, the food had great variety and… Read Full Review

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★★★★★

“We had a a great time, service was excellent. The...”

Written on: 17/08/2010

We had a a great time, service was excellent. The booking process was smooth and helpful. We had enough time for photo stops and also for visiting places our tour manager was very knowledgeable, and we are already planning another tour!… Read Full Review

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★★★★★

“Star Tours ”

Written on: 11/08/2010 by Frankie2010 (21 reviews written)

Star Tours
I found star tours staff incredible, really old fashioned good old customer service. The ordering process was easy for me and my family to book. And the level of service and dedication was simply breath taking. Star being the best word to describe in the english language at least, for a leading Tour operator in the uk… Read Full Review

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★★★★★

“I had taken the 9-day Treasures of Europe tour on 31st...”

Written on: 11/08/2010

I had taken the 9-day Treasures of Europe tour on 31st July and have just returned after thoroughly enjoying the trip in the company of 37 other persons in the group. To say the least, the trip was just fantastic. Thanks to the very knowledgeable tour manager Dinshaw and the very helpful coach driver Paul, we were able to see many more places than promised in the brochure. Punctuality and politeness of the crew, hot and delicious Indian cuisine, entertainment provided during the tour were some… Read Full Review

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★★☆☆☆

“I just returned from panoramic europe tour and my...”

Written on: 25/07/2010

I just returned from panoramic europe tour and my reactions are mixed. To start with the company of other travellers was good but the tour guide and all the itenary promises were below par. There was hardly any time to view landmarks and 90 percent of the time was spent in the coach. They say the coach has got a toilet but once you board they desist you from using it as they have limited water supply. In the itenary they promise to show chapel bridge,tour of geneva on fourth day and free… Read Full Review

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★★★★★

“Hi ”

Written on: 05/07/2010

Hi

Iam just back from Paris 4 day tour and It was terrific.
The tour manager Garreth was extreamly knowledgable and freindly.
The Indian Dinners provided were delicious.
The accomodation was also good.

Thank you Garreth and Star tours for making our trip memorable… Read Full Review

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★☆☆☆☆

“Absolutely pathetic tour management company with no...”

Written on: 30/06/2010

Absolutely pathetic tour management company with no concept of customer service. Only cares about making as much profit as possible. Shoved 80 people on a double decker bus on a long journey instead of the promised executive coach. No backup plan when bus broke down and rude replies from both tour manager and star office in london on phone. Late at every place on the itinerary due to bad planning by manager and no apologies. unusable toilet on the bus and broken audio system. Avoid this company… Read Full Review

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★★★★★

“I have just returned from a 9 day Treasures of Europe...”

Written on: 11/06/2010

I have just returned from a 9 day Treasures of Europe trip and have to admit we had a fantastic time. My elderly parents who accompanied my husband and me have nothing but praise for the tour operator. We are already missing our group and the 9 days of togetherness; a memory that'll stay with us for a long long time...

Very comfortable coach, reasonably frequent toilet/ food stops and beautiful picturesque routes thgroughout...Our captain JJ and Tour manager Kersasp made it… Read Full Review

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★☆☆☆☆

“My friends who trvalled before gave a very good...”

Written on: 14/05/2010

My friends who trvalled before gave a very good feedback, but my experinace was horrible along with rest in the coach.
Torned out seats, dirty, worst then normal city buses, toilet is there but cannot use, tour guide has no interest to listen to you, for him just another trip. Star tours customer service is only interested on taking money, no contact , no email, no phone. Once mony is gone, it is your responsibility to make your way to the pick up point and wait for the coach. Once booked, you… Read Full Review

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★★★★★

“We went to egypt during our children's half term. we...”

Written on: 03/05/2010

We went to egypt during our children's half term. we were with one other family and we had a really good time. i would recommend star tours to my family/friends. the itinerary was clear and we knew what we would be doing each day. the only slight downside was the train - which was hard to sleep in and bumpy but it was still an experience. the whole trip was very good especially seeing all of the pyramids and other temples that egypt has to offer. the hotels and the cruise was especially nice… Read Full Review

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★☆☆☆☆

“possibly will book if they are polite in the offices”

Written on: 26/04/2010

possibly will book if they are polite in the offices… Read Full Review

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★★★★☆

“We would like to thank Star tours for such a wonderful...”

Written on: 20/04/2010 by thomasvpaul (1 review written)

We would like to thank Star tours for such a wonderful tour(Treasures of Europe-Easter 2010).Tour manager was very good.Driver was very skilled and very pleasant.Food was hygenic and tasty.We now have an extended family consisting of 45+2stars(Mini India).All the hotels were good.Tour itenery was followed as promised.We (as a family) strongly recommend Star tours for touring Europe in a nice and wonderful way… Read Full Review

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★★★★★

“we had recently been on egypt tour at easter and since...”

Written on: 14/04/2010

we had recently been on egypt tour at easter and since the cost of this tour was high we were just 3 families and being a very small group we really enjoyed the trip. everything was well looked after.nile cruise and the food was the best . the best thing what i liked was that they allowed to check in our hotel room at 7 am in the morning .i would higly recommed this tour if anyone is looking forward to go to egypt .but this tour in not for families with children atleast under age 8… Read Full Review

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★★★★★

“Star tours is a great service. I dont know why people...”

Written on: 25/03/2010

Star tours is a great service. I dont know why people are complaining- some people just expect way too much. This is a friendly service.
Staff are friendly and well trained, and tried to best to accomodate our needs
The hotels used were all above 3 star
Travelling is expected, if you go in a coach tour it is obviously going to take longer then going by flight!
We had fun and games on the bus it was extremely enjoyable. Definatly recommend star tours!… Read Full Review

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★★★★★

“Went on a trip with Star Tours on their 5 day tour....”

Written on: 25/03/2010

Went on a trip with Star Tours on their 5 day tour. Overall had a good time. The tour manager was very helpful.

The food was great though it was a bit to much indian food, and was very heavy and filling. Though it was prepared freshly in front of us.

The hotels were of good quality and the coach was comfortable, though some of the joureys are quite long....

The staff were great in giving adivse out before booking.

We would def, travel again.

Thank you Star Tours… Read Full Review

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★★★★★

“Excellent service and Good Trip”

Written on: 01/03/2010

Excellent service and Good Trip… Read Full Review

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★★★★☆

“Star Tours European Highlights Tour - 7 day tour....”

Written on: 26/02/2010

Star Tours European Highlights Tour - 7 day tour. Overall the trip was good and I recommend it.

Our tour started in London. The tour guide made jokes on the coach and also played DVDs. We headed for the port of Dover for the ferry. Take own pack lunch as ferry food is dull (unless it is Sea France!).

From Calais (France), we headed for Brussels, which was a paid excursion. Our tour guide was an asset guiding the coach driver through the streets of Brussels. Have Euros coins ready, as you may… Read Full Review

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★★★★★

“19 Dec 2009: We went on the 9day Treasures of Europe...”

Written on: 01/01/2010

19 Dec 2009: We went on the 9day Treasures of Europe tour with Star Tours. The experience was excellent overall and has prompted me to write this review proactively for them.

Pros:
1. The tour manager Dinshaw Bilimoria and the coach driver were both very experienced on such tours to Europe.
2. They put in every effort to make us feel comfortable, given our tour schedule was put into slight disarray owing to the weather conditions.
3. The hotel stays at each place was of very good quality… Read Full Review

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