Star Tours UK Reviews

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4.3 / 5
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☆☆☆☆☆

“4 days disneyland special. hopeless management, never...”

Written on: 30/05/2009 by nbt (1 review written)

4 days disneyland special. hopeless management, never again with star tours. none of the other passengers will go with this tour company again. 4 of my colleagues were thinking of going for the same tour, but, have changed their mind after our bad experience. no information about where and wha time we wud be eating, staying etc. driver was rude and called out our surnames without salutation. i cud have planned much better tour. complained to star tours, notsure they do anything about… Read Full Review

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★☆☆☆☆

“This is the Disneyland 4 day trip by Star Tours on 23...”

Written on: 29/05/2009 by Aditya339168 (1 review written)

This is the Disneyland 4 day trip by Star Tours on 23 May 2009, 80 people including 30 kids. Horrendous time management. No food or Loo stops. The toilet was in a bad state from Wembley its self ( no water in the loo !!). Ill mannered tour manager, very poor communication skills. Hotel was pathetic. We still had to Q for our tickets at Eiffel Tower. The bus driver takes fuel stops after having a full bus and a free full day to get the bus in shape… Read Full Review

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Jaymin's Response to Aditya339168's Review

Written on: 04/06/2009

I disagree with this review because...I have travelled with Star Tours before and had q good time with them. And when you write to them with a complaint or suggestion then they always respond to you. I feel that every company deserves a chance to get their point a cross and nobody's perfect.

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Vandanab's Response to Aditya339168's Review

Written on: 16/06/2009

Similar bad experience with star tour disney special tour in May 09. Never going with them again . The tour was a disaster from the word-go. Tour operator was inexperienced, rude. Hotel was below average(still wonder how it got 3 star rating). Breaakfast was uneatable and dinner was the same for both nights in very poorly ventilated and unhygenic restaurants.We were not given the schedules of the day so were left at the mercy of the driver and tour operator. No loo or lunch breaks . I can go on and on with the complains. In short , never go with star tours. Have complained to the company but no response. They are least bothered instead argue that all that was promised on the iteneray was covered. They were not interested in knowing how poorly it was done. I have been telling everyone i meet especially people with children and elderly couples to avoid star tours!!!!

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☆☆☆☆☆

“went on disneyland paris with Star Tours on 23rd may...”

Written on: 28/05/2009 by rky23000 (1 review written)

went on disneyland paris with Star Tours on 23rd may 09. very badly managed tour, will never go with them again. low quality hotel, manager inexperienced… Read Full Review

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★★★☆☆

“The crowd that we travelled with was quite ill...”

Written on: 19/05/2009 by Cardamom06 (1 review written)

The crowd that we travelled with was quite ill mannered. They would break the food queue ( and almost literally snatch away ur food stuff) , try to intervene everywhr u go, too loud. Star tours could have tried to manage the people better.

If you pass by a monument, it will be visible only on one side of the bus, the people sitting on the other side would struggle (and fail most of the times) to get a glimpse of the monuments.
The Driver would not even bother to ensure that everyone has… Read Full Review

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☆☆☆☆☆

“Star Tours UK is absolutely not recommended.Things in...”

Written on: 07/05/2009 by bigmamma12 (1 review written)

Star Tours UK is absolutely not recommended.Things in the tour itenary are only stops in between and not the actual place.We took the scerene europe tour for 4 days its an absolute sham!!! The entire itenary of visiting clog factories and diamond factories is places on highways and not actual cities. We did not even get down at amstradam. Its just a stop from one commision making place to another. The trip manager was absolutely incompatible.The tulip garden at holland which they sell as their… Read Full Review

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Jaymin's Response to 458688_bigmamma12's Review

Written on: 12/10/2009

I found this review not helpful because...the information given is incorrect.

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★★★★☆

“We had very good time with Star Tours UK. Recommend to...”

Written on: 05/05/2009

We had very good time with Star Tours UK. Recommend to any one who got kids and would want to travel Europe… Read Full Review

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Startoursltd's Comment

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★☆☆☆☆

“I had 4 days scotland Tour in Easter bank holiday with...”

Written on: 27/04/2009 by at1234 (1 review written)

I had 4 days scotland Tour in Easter bank holiday with Star Tours UK. The tour was not good for money.Tour manager also talk only non sense.No Time Manangement… Read Full Review

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463809_Nbt's Response to at1234's Review

Written on: 30/05/2009

I found this review helpful because... it confirms that oyhers have similar opinions

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★★☆☆☆

“I joined Star Tours 4 days scotland tour (10th -13th...”

Written on: 14/04/2009 by sumanc75 (1 review written)

I joined Star Tours 4 days scotland tour (10th -13th of April 2009). While the accomodation and food was decent, there was nothing scottish about the tour itself. The knowledge of the tour manager about scotiish heritage, history, places and legends associated with them was appalling. The best thing the tour manager was capable of is keeping the flock together and herding them from one place to another… Read Full Review

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★★★★★

“I joined Star Tours' " Treasures of Europe " nine day...”

Written on: 31/03/2009

I joined Star Tours' " Treasures of Europe " nine day tour. It was very very good. The only drawback was that some time was lost in travelling during last couple of days. Had the hotel been booked at Pisa, and had we not gone back to Florence for night stay, we could have had more time at Geneva. Overall, it was a great experience and I would recommend this tour to everyone. Our tour guide was very good in handeling the tour under various situations… Read Full Review

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Startoursltd's Comment

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“We were very much impressed after the Star Tours UK...”

Written on: 16/03/2009

We were very much impressed after the Star Tours UK tour, n recommend each n every friend of ours. Good food ,accommodation,guide, tour all are excellent… Read Full Review

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★★★★★

“Star Tours UK have good food,timing, good guide and...”

Written on: 24/02/2009 by suraviauh (1 review written)

Star Tours UK have good food,timing, good guide and its very price worthy, as a middle class tourist like us… Read Full Review

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Startoursltd's Response to 443331_suraviauh's Review

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“ Star Tours UK. They have good service in booking,...”

Written on: 27/01/2009 by GIRISHSHAH (1 review written)

Star Tours UK. They have good service in booking, coach , hotel, sightseeing and food.

very good and experience tour manager… Read Full Review

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★★☆☆☆

“The swiss flight tour was value for money - one...”

Written on: 16/11/2008 by adhishjohn (1 review written)

The swiss flight tour was value for money - one important reason why we booked. But it didn't go well from the beginning. They won't confirm the flight timings until a week or so earlier. Since we live far from London, we had to book our train tickets in advance to get good fares. When we enquired with their customer services, they said anyway they will be back at Heathrow by 6 PM and hence we booked a 9 PM train planning for enough buffer time And then we got our flight confirmation with our… Read Full Review

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Gakhan's Response to adhishjohn's Review

Written on: 19/11/2008

I agree with the comments regarding the care to be exercised by the booking clerks. However, with regard to the Tour Manager, I had totally a different pleasant experience since I found him to be knowledgable about the tourist spots, history and geography.

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★★★★☆

“The Tour to Paris has been value for Money, despite a...”

Written on: 15/09/2008 by shyne (1 review written)

The Tour to Paris has been value for Money, despite a long list of Bad Points ( mentioned above ), and the credit goes to the beauty of PARIS and nothing else. The booking ability of this Travel Agency was just average. No member of this Travel Agency bothered to communicate to us about our Schengen Visa status until 12 hours before the travel, despite several follow-ups, due to which we could not efficiently plan our journey from Oxford to London, and ended up paying £ £s from our pocket… Read Full Review

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★★★★★

“Good value for money. Really enjoyed every minute of...”

Written on: 28/08/2008

Good value for money. Really enjoyed every minute of our Paris Tour… Read Full Review

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☆☆☆☆☆

“I thought the tour was the pits... I didn't like the...”

Written on: 01/08/2008

I thought the tour was the pits... I didn't like the food and the hotels are not fit for words in my opinion. I have travelled with other Indian companies and enjoyed it fully, however this company did not meet my expectations… Read Full Review

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★★★★☆

“As one of the passengers (American National) was not...”

Written on: 12/07/2008 by gakhan (1 review written)

As one of the passengers (American National) was not holding valid Entry Visa for UK, the trip from Calais to Dover got delayed and thereby we missed the last train to Manchester at 11.30 p.m.. Consequently, I had to check in a nearby hotel at a cost of 95 Sterling Pound and buy fresh tickets at a cost of 122 Sterling Pound (wife & myself) for our journey to Manchester the next morning. The whole enjoyment of the tour got disturbed because of this unpleasant experience. Thankfully, I had funds… Read Full Review

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Michael Jennifer's Response to gakhan's Review

Written on: 07/05/2009

As an American Citizen, you do not need visa for any European Countries.

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★☆☆☆☆

“Won't choose to travel again with them. Bad Planning,...”

Written on: 10/05/2008

Won't choose to travel again with them. Bad Planning, Time Management. Does not show even destinations on Itenary… Read Full Review

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463809_Nbt's Comment

Written on: 30/05/2009

thanks 4 letting others know. wud be nice if u tell everyone a bit more abot what was not good

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