written by Igrena on 10/03/2020
I have been a customer with dream bingo for over 4 years and I’m disgusted that after depositing a £100 A message came up halfway. Through playing a message stating I had been banned. I was nippy happy witth this decision and went on to livre chat station g that it would not be overturned 9 days It took for the decision which was I. Am no longer a customer and got to wait now for the money I had outstanding on the account t so I would Niro join this site
written by wmDobson51 on 25/07/2017
After being on a bingo site for years I thought I would give this one ago and how wrong I was! They did not add my bonus on right away I had to take my time to phone and he added it on. There are only two types of bingo that you can watch bingo 90 and bingo 75, the cms keep asking if you have seen the big jps but I couldn't find them any where. A big fat waste of my time least I only added £10. I am going back to my best bingo site (Tombola) I would not recommend this bingo site!
written by Dawn199999 on 14/10/2016
Shocking writing to gambling commission to get closed down for false advertising stay away!
written by on 07/05/2016
Absolutely joke! I deposited 10 pound got extra bonuses! I normally play other bingo sites never had no problem till this It wouldn't even let me in to any of the games!! And says I need to use credit card or send my passport aye good one!! Or my account gets de activted,Totally ridiculous game site!
written by Hendersonrp1977 on 02/04/2016
This site should be banned, I put my £10 in and got bonus , I won with my own money not bonus money , and yet they said no in order for me to withdraw any money I must win over £500 before I can withdraw . So had to paly my £40 winnings back in again of course I lost lol Joke do not play
written by O'Grady458 on 12/03/2016
i joined this site for offer and did not recieve it and then to be told thy are both run threw bingo on the box conjuntion with betway..this did not state in the small print.....dont bother
written by AaliyahMcNally387 on 21/01/2016
I have played on many Bingo/Gaming sites and I understand that when I accept a bonus, as a consequence of doing so, there will most likely be high wagering amount. However unlike other sites, Dream Bingo never gave me a chance to decline the bonus as I typically do on other sites. I deposited £20 to play Blackjack. I played and happily won £11.67. I was unable to withdraw this amount unless I wager 50 times my deposit amount. £1,000 you say? No. Because Dream Bingo have set the Blackjack wagering to only account for 10% of the requirement on the amount you bet. Therefore, I would need to wager £10,000 on a £20 deposit! I did not want the bonus, but I was forced to take it. If you are lucky enough to wager that amount you're still not allowed to withdraw more than 6 times your winnings! They refer to the t&c's yet these are still "at the managers discretion..." I spoke to a customer service agent for over 30 minutes and all I could do was withdraw my deposit amount of £20. I'm afraid to say that if you deposit any funds to Dream Bingo the money will only be going one way and it is near impossible to withdraw and so the chance of ever winning anything or even having a chance or all but eliminated. Don't waste your time with Dream Bingo. There are loads of Bingo/Gaming sites out there and they're all much better than these. A fair gaming environment is all I ask.
written by Maribel317 on 19/12/2015
Very high wagering of 50x, even if you complete this as I did, they then get you on clause 7 of the small print " 7. Where a New Customer offer has been granted to you, once all stipulated wagering requirements have been met, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of Dream Bingo management. Note: Progressive Jackpot wins are exempt from this clause. " I managed to complete all the wagering and had over £600 in the cash balance. I spoke several times to customer services and on-line help. They all said well done enjoy your winnings. I made a withdrawal request which sits in reversal for 48 then it moves to payment team, I had the e-mail stating that my funds had been forfeited. My initial deposit was £15 so the maximum I could ever win was £90. The problem is this small print says at management discretion! From what I am reading from other users, this will always be the case. Feels like I have been robbed by this company.
written by Cookge343 on 07/12/2015
I have received withdrawal with no problems. I won yesterday as well. Will update withdrawal time after. I enjoy playing on Dream Bingo. Merry Christmas all! X
written by Puckettkm220 on 15/09/2015
iv wone twice on this sie ,£160 and £700 .before i could get first amount out had to send id ,through email ,(fair enough) took 4 days to get money, second time cashed out on sunday, got money in my account on wednesday afternoon, play them all the time, you have to use your bonus up before you can withdraw, very happy,x
Written on: 16/09/2015
hi did u withdraw back to card, i made a withdrawal sunday and still havent received funds
Written on: 19/11/2015
Hi, have you resolved the issue? If not, then please contact our support team or alternatively call us on our free number. Hope to hear from you soon.
Written on: 19/11/2015
Hi Puckettkm211, thanks for your lovely review! We are glad you are having fun on Dream Bingo and hope to see you soon to win more of your dreams!
written by Harper198 on 03/07/2015
Crashes all time no £60 or 50 spin like mentioned that is not true . Never again
Written on: 19/11/2015
Hi, we are saddened by your bad experience with Dream Bingo. Please can you contact our support team by either emailing us or come chat to us on our live chat. We strive for our well-known customer service skills to try make all our customers as happy as possible. We hope to hear from you soon, have a great day.
written by Judygirl on 28/06/2015
Avoid this site. Absolute rip off. I deposited £10 and won some money. Tried to withdraw and was told I hadn't used the card enough in order to withdraw so I foolishly deposited another £10. I was still unable to withdraw. I'd won almost £50 but couldn't get a penny of it. I spoke to support who told me I'd have to meet the waver which I had no clue about. Another option would be for me to lose all my free bingo and casino bonuses which I got when joining up. I agreed to this and was then told to provide proof of my ID which I did. Absolute joke. Still 7 days layer no money has been deposited to my bank. One huge mistake Save your money and avoid like the plague. JOKE ....
Written on: 19/11/2015
Hi Judygirl, thanks for speaking to our support team for the first time to get answers, I'm glad they could assist. However could you please further contact our support team again, in order to get more information on withdrawing your money? We don't want you left out of receiving your winnings! We hope you have a lovely day!
written by Djose on 28/05/2015
New player to online bingo so devcided to go with dream bingo. I Deposited £10 and was given a £30 bonus that I didnt ask for. I won £11 using the money i deposited, I could not withdraw this money as I was told that as I had excepted the £30 bonus I had a wager of 50x my deposit before I could withdraw any cash. So I needed to play £500 before I could withdraw a penny.
Written on: 19/11/2015
Hi Djose. If you ever experience problems again, please don't hesitate to contact our support team who can take you through the depositing/withdrawing process. We are more than happy to help out our customers, we strive for our customer satisfaction and efficiency so we hope to see and hear from you soon. Have a great day.
Written on: 14/01/2016
Avoid dream bingo guys!
written by milesesnana on 08/05/2015
I signed up,, was given my bingo bonus but also received a casino bonus which I never asked for,, I was told that I had to wager £500 before I could make a withdrawal, so with my balance of £53 I went on the slots as I was told that bingo tickets do not contribute to any of the wagering requirements,, I constantly played for over and hour,, I then received free spins which I took and won £22, I then carried on playing till I ran out of funds, I asked support how much I had left to wager and was told that it was over £2720.00,, Totally gob smacked is not the word for it so I closed my account and will NEVER go back to that site nor would I recommend it to anyone.
written by Clevelandsa1993 on 27/04/2015
deposited 20 and yes got bonus won £140 ish on slots and could not withdraw winnings so basically just spun all my winnings away to get rid of them. And I told them. Think they have more than one site so be aware
written by JulietSmart107 on 02/04/2015
worst site ever how they can advertise on tv I will never know
written by PorterLindsey on 12/03/2015
I joined yesterday and was told I would receive a "free" £30 bonus when I paid a £10 deposit but after losing the deposit I tried to play with the £30 bonus and kept being asked for my debit card details which I am not going to give when the bonus is supposed to be free, the so called 24 hour help was NO help at all and gave me no idea how I am supposed to get the so called "free" bonus.
written by 00770077 on 28/02/2015
Do not play at this site you get nothing back they will rip you off the binoi is fore pennies they must be making a fortune never ever would i use these again good by dream bingo
written by Cathjack1 on 07/02/2015
What an awful site, money grabbing and unfair! I deposited £10 to play bingo and got £30 bonus. I spent the £10 cash within minutes of joining but wasn't worried as thought I still had £30 to play with to fill in boring hours spent at hospital! I was wrong, it seems near on impossible to spend the bonus, each time I tried to buy tickets, a pop up stated that I didn't have sufficient cash funds or would tell me its a deposit only game so deposit more money. I've emailed the site, received an automated response stating my query would be answered within 24 hours! It wasn't and still hasn't been 4 days later! Avoid by all costs. I found other sites to be good, this one is ridiculous!
written by BeatriceHogan442 on 16/01/2015
Rip off site that decides to add a 'bonus' to your deposit and then adds wagering requirements that just swallow any wins! Rubbish.
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Katpoppins's Comment
Written on: 07/05/2016
Its a joke big time they should be closed down ridiculous..