In-toto Kitchens Reviews - www.intoto.co.uk

★★★★☆
3.9 / 5
71% of users recommend this
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In-toto Kitchens www.intoto.co.uk

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★★★★★

“We have recently had our new kitchen installed by the...”

Written on: 03/03/2011

We have recently had our new kitchen installed by the St Albans branch. From the initial design, which is fantastic compared to others we had, to the service and fitting we could not fault them. Great kitchen reasonably priced!… Read Full Review

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★★★★★

“WOW If you want a quality product, first class service...”

Written on: 19/02/2011

WOW If you want a quality product, first class service and expert design then I cannot reccommend anyone better than the guys at Intoto in Redbrick Ill Batley. They took us through every step without pressure at all. You will not be disappointed!!
We loved the design they really listened to our requirements. The installation was very professional and well organised and they took care of everything, even the decorating!… Read Full Review

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★☆☆☆☆

“Poor value for money. No 3D computer picture before...”

Written on: 06/02/2011 by mountain hare (1 review written)

Poor value for money. No 3D computer picture before purchasing. Insufficient advice. Very shallow drawers with wasted space beneath. The undercupboard trims protrude above the hob presenting a fire risk. Doors open the wrong way with handles in the wrong place. What do I like? - the Franke sink and taps. I would have liked to have known the depth of the cupboards before purchasing, this measurement was not shown on the plan. Purchased from the Worcester branch… Read Full Review

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★★★★☆

“Dealt with John at Intoto in Halifax - really nice and...”

Written on: 25/01/2011

Dealt with John at Intoto in Halifax - really nice and straight up bloke. Not high pressure like others we had visited. Installation went great and no complaints on the quality. I suppose they are more expensive than some places but I think a good kitchen is worth a few extra quid spent on it.

Can thoroughly recommend them!

Jay… Read Full Review

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★★☆☆☆

“Huge mistake buying a kitchen from this lot. Several...”

Written on: 17/01/2011

Huge mistake buying a kitchen from this lot. Several faults with the delivery. Kitchens are very mediocre. Only 4 months after installation things are starting to go wrong. Plinths keep falling off, doors keep needing adjustments, one door has already been replaced. Cant see how this kitchen will last 10 years.

I had been assured a good German made kitchen. This kitchen is Wickes quality for 3-4 times the price.

Appliance 'offers' are a scam. Retailer said they would allow us to supply our… Read Full Review

Monahan's Comment

Written on: 10/03/2011

I would be interested to know which store this was, as I know that most of the Intoto stores would not have a problem with a customer buying their own appliances. The offers are not scams, but generally good value, especially those offered by NEFF,

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Watts77's Comment

Written on: 12/01/2012

I agree with Monahans response, please name the store as I would regard Intoto to be a very good company and the quality is good!

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★★☆☆☆

“We used Intoto in St Albans and I would not recommend...”

Written on: 04/01/2011

We used Intoto in St Albans and I would not recommend them. Initially when in the planning phase everything was great but once they got the money and things started to go wrong they did not want to know. Our phone calls and e-mails are not returned and we have spent our time chasing them only to receive dismissive responses. We used our own fitter but asked Intoto to organise the worktops which proved to be a nightmare and we are still waiting on the glass splash back. The kitchen was delivered… Read Full Review

Guest's Comment

Written on: 11/07/2012

The In-toto St Albans franchise changed hands in October 2011 and the new owners have completed a number of kitchen installation and customer service issues left over by the previous owners.

We are sorry to read of this persons problems and assure them that if they have any future service issues to feel free to contact us and we ill endever to resolve.

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★★★★★

“We used Intoto (Loughton branch). Dev and Alpa who run...”

Written on: 03/01/2011

We used Intoto (Loughton branch). Dev and Alpa who run the business were a delight to work with and very professional. They spent a lot of time making sure we got the right design for our kitchen and made the right choices of finishes and details. Everything turned up on time and installation by their in house team was excellent and we are delighted with the finished product. They were particularly good at co-ordinationg with our builders who were carrying out works ahead of the installation to… Read Full Review

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★☆☆☆☆

“In 2006 we bought an Intoto Kitchen in Teddington and...”

Written on: 17/12/2010

In 2006 we bought an Intoto Kitchen in Teddington and were very happy with our experience. From sales pitch, to product designed and installation we were very happy. Having recently moved house we decided to go with Intoto again but this time using a different branch (Guildford) - how shambolic! The proprietor consistently failed to return phone calls, when we did speak to him he would promise to call back within hours with answers to specific questions, and NEVER did. Whilst his manner was… Read Full Review

Sisgb's Comment

Written on: 14/04/2012

Damn! I wish I'd seen this before I'd contracted with INTOTO GUILDFORD. I've had to resort to recording everything the proprietor says, because he ALWAYS denies saying it later.

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★★☆☆☆

“ Our In toto Kitchen was fitted just about 5 years...”

Written on: 15/12/2010

Our In toto Kitchen was fitted just about 5 years ago. The quality of the units is fantastic , they are still as good as new, BUT!!! the quality of workmanship is apalling. We have been beset by minor plumbing and electrical problems ever since. The first problem arose on installation when only half kitchen was fitted due to"delivery " problems i.e. the order not being placed or checked correctly. The manager at the time was aggressive and unhelpful!! Can't stop to write more as we have… Read Full Review

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★★★★★

“Stunning kitchen! ”

Written on: 27/10/2010

Stunning kitchen!

I've done a fair amount of DIY, and had previous bathrooms/kitchens fitted by some of the other large national chains. In-ToTo blows them all away. The design team is low pressure (even talking us down from some unnecessarily expensive appliances), and has lots of clever storage ideas for small kitchens.

The quality of the product is what you'd expect from high-end German kitchens, and the installation team did a fantastic job. They've been a pleasure to work with, and… Read Full Review

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★★★★☆

“We are extremely delighted with our experience with...”

Written on: 06/10/2010

We are extremely delighted with our experience with Intoto.

Professional and friendly service from the first time we walked into our local store in North Finchley. Cleo is extremely knowledgeable and all our requirements where met. Nothing was too much trouble. We love our new kitchen and couldn't have asked for more.
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★☆☆☆☆

“We purchased a kitchen worth over £20k from Intoto....”

Written on: 24/07/2010

We purchased a kitchen worth over £20k from Intoto. Cannot fault the staff at the dealership for not trying, but the quality of the product is quite simply awful. Components provide poor color matching and after several conversations, it was a take it leave it situation. Very dissapointing.

A couple of months on and having spoken to friends, family and 'people in the know' the reality of our purchase has dawned on us. This is really a very mediocre product backed up by slick marketing.

Cannot… Read Full Review

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★☆☆☆☆

“I had a kitchen fitted october 2006, finished august...”

Written on: 18/06/2010 by sanlans (1 review written)

I had a kitchen fitted october 2006, finished august 2007. First of all the kitchen was delivered half the colour requested and half a different colour.
This was eventually sorted out but the shutter unit arrived the wrong colour. meanwhilst the kitchen fitters continued with fitting what they had and told me that the doors could be replaced later. The extractor hood was fitted so that I couldn't open a wall cupboard, the unit underneath had handles fitted that stopped me being able to open a… Read Full Review

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★★★★★

“We had a kitchen designed and installed by Intoto...”

Written on: 21/04/2010

We had a kitchen designed and installed by Intoto Northampton. We found them to be extremely helpful and profesional. We are realy pleased with the end result and would definately recommend them… Read Full Review

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★★★★★

“After searching various companies we purchased our...”

Written on: 16/03/2010

After searching various companies we purchased our kitchen from Intoto Amersham, so glad we did excellent service from start to finish… Read Full Review

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★★★★★

“Absolutely superb service from the first time we...”

Written on: 27/07/2009

Absolutely superb service from the first time we walked into our local In-toto Kitchens store in Milton Keynes. Non-pushy sales experience, very professional, friendly and knowledgeable staff, value for money,competent fitting team. Will definitely recommend and use them again.

We are delighted with the kitchen!!!… Read Full Review

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★★★★★

“We are delighted with our experience with Intoto. ”

Written on: 26/07/2009

We are delighted with our experience with Intoto.

Professional and friendly service from the first time we walked into our local store in Milton Keynes. Very knowledgeable staff. Every request was accomodated and nothing was too much trouble. We love our new kitchen and couldn't have asked for more.

Intoto managed the entire project and kept us informed at all stages of the 3 week project, no doubt helped by skilled and competent tradesmen.

We cant recommend Intoto enough… Read Full Review

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★★★★★

“In-toto Kitchens were the only shop where they seemed...”

Written on: 12/06/2009

In-toto Kitchens were the only shop where they seemed to listen to me and the design and end product met all my expectations.
I had three designs by other companies and none offered the same quality or service… Read Full Review

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★★★★★

“Good quality German kitchens at a good price. ...”

Written on: 31/01/2009 by davies100 (1 review written)

Good quality German kitchens at a good price. Excelent company to deal with, and a very helpful and fantastic designer.. Ive had 3 fitted kitchens in the past but none of them come close to In-toto's design and service levels… Read Full Review

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★★★★☆

“My kitchen was fitted in 2006 by In-toto Kitchens and...”

Written on: 08/09/2008 by Nooshi2shoes (1 review written)

My kitchen was fitted in 2006 by In-toto Kitchens and it looks a good as the day it was fitted. I would consider using the same manufacturer again but would be more insistent on my requirements.
The retailer I purchased the kitchen from was very helpful but I think design wise he could be better… Read Full Review

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