Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
82.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Low cost good quality replace front wheel”

Written on: 02/08/2017 by CatPawLeathercraft (1 review written)

I used the website to find a replacement wheel for my Cross country mountain bike. As it's an older bike I'd been finding it difficult to find not only a 26" wheel (in black) but one that is also suitable for rim brakes than the now more common disc brakes. The Evans website search facility made it very easy to find what I needed and the next day delivery with a given delivery timescale was fantastic. Perfect for my needs. The wheel (Raleigh ZAC2000) arrived well within the timescale, well… Read Full Review

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★★★★★

“Large selection, price match and click and colelct. ”

Written on: 02/08/2017 by FLofD (1 review written)

I've used Evans many times. They have a large choice of product at competitive prices; they also have a speedy price match service should you find something cheaper elsewhere. The website is easy to use, you can filter out things the way you want, it also tells you which nearby stores have the item in stock. The choice of bikes and products isn't the biggest, but they have something of good quality and value for all but the lowest and highest budget consumers. Their click and collect… Read Full Review

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★★★★★

“Buying helmet”

Written on: 02/08/2017 by Peterbells (1 review written)

I needed a new helmet and the Macclesfield Evans staff were able to answer my questions and were very helpful in trying helmets of different sizes. They did not have the colour I wanted in stock but readily arranged for it to be ordered and delivered to the store (my choice, I could have had it delivered to home) and it arrived very quickly… Read Full Review

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★★★★☆

“16 Years since last bike ”

Written on: 02/08/2017

As a mt enthusiast having covered many miles on my worn out mt bike I decided to take the plunge and buy a new one. Not knowing the latest brands and technologies I found the staff at Evens Cycle friendly and knowledgeable. I was guided through the range of bikes from entry level bikes through to full suspension. There was no pressure to buy and I was given the time to look around and make a decision. I am extremely happy with my purchase and experience buying from Evans Cycles. The only… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 02/08/2017 by EB1976 (1 review written)

Once again I was impressed by the excellent customer service. Thank you to the person I dealt with, thank you… Read Full Review

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★★★★★

“Super hero staff!!”

Written on: 02/08/2017 by Sulkyloanwolf97 (1 review written)

I recently purchased my new mountain bike from Evans, this being my first mtb I needed a bit of help during set up and picking out the right accessories, we I definitely went to the right place!!, the staff where incredibly helpful and knowledgeable, even helping set up my new bike ride on my exact liking, the bike an all the accessories where avaliable very fast and the bike was built and tested the same day it arrived!! This is why events is my favourite bike shop!… Read Full Review

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★★★★★

“Above and beyond the call of duty”

Written on: 02/08/2017 by GaryChaplin (1 review written)

I recently had a damaged OCL joint on my Tern C7 (that is the big folding joint). The staff at Evans Gateshead were amazing and when they were unable to fix the damaged part ordered up a new frame! Friendly and efficient - a great experience… Read Full Review

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★★★★★

“No problems so far”

Written on: 02/08/2017 by Edscot (1 review written)

pros: 1. I always have received the correct product, no need to return incorrect item 2. When I ordered a product which was not right for me, I got a full refund on return 3. When packages are sent by Royal Mail, tracking is available 4. Delivery cost is lowest I have found 5. Quite a good selection of products Cons: Some items are not deliverable to my country (though this happens at other sites too)… Read Full Review

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★★★★★

“No problems so far”

Written on: 02/08/2017 by Edscot (1 review written)

pros: 1. I always have received the correct product, no need to return incorrect item 2. When I ordered a product which was not right for me, I got a full refund on return 3. When packages are sent by Royal Mail, tracking is available 4. Delivery cost is lowest I have found 5. Quite a good selection of products Cons: Some items are not deliverable to my country (though this happens at other sites too)… Read Full Review

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★★★★☆

“Great service!!!!”

Written on: 02/08/2017 by Jforrest90 (1 review written)

Great service, fast build and delivry! only downside was that my bike was reduced £70 just days after purchase, maybe just bad luck I guess. Other than that, very pleased… Read Full Review

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★★★★★

“Inner tubes ”

Written on: 01/08/2017

I ordered 2 inner tubes for my bike. Paid next day delivery on a Thursday evening so expected them to arrive Saturday, except they arrived Monday afternoon. Please be aware there is a Saturday delivery button! Like many people I just saw next day delivery but after a quick call to customer services I was reimbursed as a good will gesture. Please don't get caught out like I did. Very pleased with service and inner tubes are great… Read Full Review

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★★★★★

“Good price, ”

Written on: 01/08/2017 by fatihsever (1 review written)

Offered at a very low price, ordered online and collected a few days later. Great to find what i need with theese prices. DHL shipment is really fast and secure. I really recommend evans cycles my friends. Hope to order again soon… Read Full Review

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★★★★★

“Fantadtic Service”

Written on: 01/08/2017 by Flipper2 (1 review written)

Trekz Titanium Headphones & Bolle 6th sense glasses. Headphones are fantastic, able to listen to misic and still hear the traffic. Added bonus of being able to answer phone through headphones. Sunglasses are a great fit and do a great job for me. Evans price matched both items and I made a considerable saving… Read Full Review

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★★★★★

“View of a novice”

Written on: 01/08/2017 by LordR (1 review written)

I'm a novice to cycling and needed some basic help and advice. I visited Evans at Lakeside and gave the person I dealt with   a basic overview of what I wanted. I got some great advice. He stuck to my price range and suggested really practical and well received suggedtions. Gave me the pros and cons. Selected a bike, pedals and shoes. Paid a small deposit and the cost if the shoes etc. The after sales service was brilliant emails with invoice etc, and then mails and calls when the items… Read Full Review

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★★★★☆

“Great inner tubes”

Written on: 01/08/2017 by Finny452 (1 review written)

Offered at a very low price, ordered online and collected a few days later. Great to find continental inner tubes at such a low price , bought a spare one and it was still cheaper than buying one tube elsewhere. Only gripe was the staff at the store were really busy "doing paperwork" and didn't acknowledge customers either. good job I wasn't in a hurry. Asked for some basic advice and treated like an idiot, If I knew the answers I wouldn't have asked. We can't all be experts, after all that's… Read Full Review

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★★★★★

“Evans ride it sportives”

Written on: 01/08/2017 by Braylonm354 (1 review written)

Have done a couple of these this year in different locations. Booked them on the website and everything ready and waiting for me on the day. Ride routes have always been good and very well sign posted. Feed stops well stocked as well. I will be doing more of them. Thoroughly enjoyable… Read Full Review

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★★★★★

“Great Service and reasonable prices”

Written on: 01/08/2017 by Ajturs (1 review written)

Great knowlegable staff and good prices. Plenty of choice in chester store. Couldn't ask for more really … Read Full Review

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★★★★★

“Superb service”

Written on: 01/08/2017 by DiGreenwood (1 review written)

I don't ordinarily write reviews, however I recently purchased a Trek Domane from the castleford store.. received exceptional service & advice about which bike was best suited to me. The service is excellent.. above and beyond. Have been back recently to upgrade my wheels and once again received exceptional customer service, can't fault this outlet of Evans. Well done !and keep up the good work !… Read Full Review

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★★★★☆

“AWESOME SERVICE”

Written on: 01/08/2017 by johnnyblaze (1 review written)

Been buying online for several years from Evans.Always receive my orders within 72 hours of placing my order and this is shipping to Nigeria. I do however prefer buying from the competitors when I'm home in South Africa as they offer free shipping to South Africa and Evans doesn't. The sales and customer service staff are quick to respond to any emails. Great company to shop from and highly recommended.Would have given 5 stars had they offered free shipping to South Africa… Read Full Review

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★★★★☆

“service ”

Written on: 01/08/2017 by mizz239 (1 review written)

had a second service and it was excellently completed. very efficient and knowledgeable staff. completed on time when promised. would keep using them as they have already given my satisfactory results… Read Full Review

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