Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
83% of users recommend this
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  • Value For Money

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★★★★★

“Great customer”

Written on: 05/09/2017 by Madyaka (1 review written)

Have ordered a couple of things for collect from store and the service was excellent. Received an email to say it had arrived and was ready for pick up. Also price matched other shops saving me a bit more money to spend on other things. Will definitely be back again… Read Full Review

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★★★★★

“My new bike and clothing experience”

Written on: 05/09/2017 by don79 (1 review written)

I visited the shop @ York and spoke with the staff about buying a new bike telling them all my needs ,requirements and experience I took on board all their comments and recommendations and after a long deliberation at home and a few phone calls later I ordered my bike and clothing on line and received excellent service and iam enjoying my new bike daily these people know what they are talking about and what they sell I highly recommend them… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 05/09/2017 by Tobyy8 (1 review written)

I bought a pair of shoes from the Gateshead branch. The staff member who helped me was extremely helpful and knowledgeable, and made sure I bought the right pair of shoes for me, even though they were not the most expensive I tried. The shoes were on a discount too. I am a very happy customer and will be shopping at Evans in the future… Read Full Review

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★★★★★

“Brilliant customer service”

Written on: 05/09/2017 by christopherjeynes (1 review written)

Cracking customer service. I went to the shop really not knowing exactly what I wanted but explained to the lady I wanted something I could use for du/tri athalon if needed but also to ride with my 7 year old along roads, gravel paths, cycle paths, a small amount of off road. We managed to narrow it down to 2 different bikes, without hesitation I was offered the option to order both bikes to the store for me to test ride, without obligation, if I didn't like either we'd look at something… Read Full Review

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★★★★★

“Physical Location friendly knowledgeable staff”

Written on: 05/09/2017 by ElleOlson (1 review written)

Evans cycles is great as they have a physical location and allow you to pricematch against their competitors. This coupled with great and knowledgable customer service means I will keep going back. … Read Full Review

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★★★★★

“The Best!”

Written on: 05/09/2017 by MarkB58 (1 review written)

Always good service, whether in store or online. Good selection of products, competitive pricesand will price match. Have always been happy with my purchases. Only gripe no shop near to me (Bournemouth)… Read Full Review

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★★★★☆

“Evans cycles Durham ”

Written on: 05/09/2017 by TamiaGriffith (1 review written)

Very friendly service and nothing was of any trouble to them . Even asked if I wanted to take bike out for a test ride . Would highly recommended them to anybody… Read Full Review

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★★★★★

“Good selection of products, competively priced”

Written on: 05/09/2017 by i_hate_sunmaster (3 reviews written)

Evans is my preferred online cycle retailer nowadays. They have a good selection of products and are competitively priced (and if you find it elsewhere from a major retailer they are willing to try and price match). The high street presence is also a bonus should you need any item ASAP. Just need one in either Basingstoke or Newbury… Read Full Review

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★★★★★

“Good repair service”

Written on: 05/09/2017 by MCN2304 (1 review written)

Very happy with the service at the Reading branch - I called in with an urgent but very minor repair and their workshop staff member stopped what he was doing, came out to take a look, supplied and fitted the part and refused payment. It was a tiny repair, but he didn't have to do it at all, let alone there and then, and could very reasonably have charged. So I'm grateful, and happy to recommend… Read Full Review

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★★★★★

“Great Service and Price”

Written on: 05/09/2017 by occasionalcyclist (1 review written)

Found the item on the web, rang the store rather than a call centre which was great. The item was in stock and the team were helpful and supportive and I was able to pop by and pick the item up later the same day. no waiting for delivery etc. The price I had found at another local store was matched and I was able to use an Evans gift voucher making me very happy. Overall would recommend the store, web site and process… Read Full Review

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★★★★★

“Friendly and enthusiastic staff”

Written on: 11/08/2017 by Julianv374 (1 review written)

Just purchased my second bike from Evans Norwich. Staff in the store are friendly, knowledge and enthusiastic. Always got time for you and willing to offer advice. The person I dealt with at the Norwich branch always does a great job when servicing my bikes! Best bike shop in Norwich… Read Full Review

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★★★★★

“Over and above expectations to fix others’ mistakes”

Written on: 10/08/2017 by TriathleteRob91 (1 review written)

Luis and his team at Evans Cycles Canary Wharf went over and above my expectations in order to fix a number of issues with my bike. He made personal, regular contact with me to let me know how it was going and what they were needing to do. They didn't unnecessarily change and charge me for parts that didn't need replacing which built a trust in what they said that did need switching out. They handled a warranty request directly with Shimano which was amazing, and far quicker than I could have… Read Full Review

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★★★★★

“Great Bike, great Service”

Written on: 06/08/2017 by Karinae77 (1 review written)

As always, we receive really great service from the staff at Evans in Leicester. Knowledgeable, friendly and efficient, but not hard sell. Just purchased second bike from Evans. I think I will become regular… Read Full Review

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★★★★★

“Instore and Online Shopping”

Written on: 06/08/2017 by Ragabob (1 review written)

Online shopping, products have been received quickly in Thailand and well packaged. In store shopping in Birmingham was a pleasure. All staff I dealt with were knowledgable, friendly and helpful. I ordered goods, which were the wrong size and Evans changed or reordered without any issues. I had a next day delivery of items, which was urgent as I was returning to Thailand and delivery was exactly as advised with email notification. Quality of FWE products especially cycling shirts is very good… Read Full Review

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★★★★★

“Helpful staff and no-hassle returns”

Written on: 05/08/2017

I've used Evans bike store (Gatwick) on many occasions either by click and collect or just turning up at the store, and most recently bought a bike from them. I cannot say I have ever had any negative experience shopping with them although sometimes it isn't quite top notch when they are very busy (like any other shop). They generally are extremely helpful and it's a bonus having changing rooms there if you want to try on some clothing which varies greatly in sizes from one manufacturer to… Read Full Review

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★★★★★

“Great price, fast delivery, highly recommended”

Written on: 05/08/2017

Gore Xenon 2.0 bibshorts on offer at a great price beating all the on-line competition with fast delivery as well. Have only worn them a few times so far but the fit, medium in my case, I would describe as a 'race fit' (i.e. close) is excellent & provides a degree of compression. The quality seems to be great - what I would expect from a Gore product - &, most importantly, the pad is extremely comfortable for long rides (four hours plus) as claimed & I've no complaints. What more can I say but… Read Full Review

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★★★★☆

“good service and friendly staff”

Written on: 04/08/2017 by rb1k (1 review written)

Good service friendly staff, very helpful with information as regards to small issues. but sometimes buying off the shelf you can wait around to be served. The click and collect service has been very handy and always ready within the stated times although they do recommend to wait for confirmation before going to collect. The price match also works very well in store and they check competitors prices only takes couple of minutes to do, this can save quite a bit of money if You shop around and… Read Full Review

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★★★★★

“The big freindly bike store.”

Written on: 04/08/2017 by Phillips159 (1 review written)

It is quite easy to read these reviews and think there must be a catch, well mine has not and speaks from Experience in dealing with Evans cycles York, we now have had 3 bikes with them various makes and accessories and service in this time. I have always been impressed with question on technical issues and advice on other things, the staff are freindly the store is always tidy and even when busy you are acknowledged. Well done to all, the big store with family values… Read Full Review

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★★★★★

“Very helpful, great value ”

Written on: 04/08/2017 by AudrinaFreeman (1 review written)

Very helpful... Didn't have what I wanted on the store so found it online within seconds without Mr even asking and ordered it in for me. Staff are friendly and helpful, but not pushy about selling. Professional and helpful. I continuously go back to Evans as even when I have problems, I can count on them to assist… Read Full Review

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★★★★☆

“Simple Efficient Service”

Written on: 04/08/2017 by Zander461 (1 review written)

Called in the Glasgow store to buy a pair of shoes, want keen on the clip on type. After an intelligent conversation with the member of staff I bought a pair of Five-Ten Freeriders. Nothing else to say, happy with purchase and would recommend the store to friends. … Read Full Review

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