Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
83% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Evans Cycles www.evanscycles.com - Ask a question now

Media Gallery for Evans Cycles www.evanscycles.com

Evans Cycles www.evanscycles.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Castelli Windproof Jacket Delight”

Written on: 03/11/2015 by AnneAustin (1 review written)

We recently visited the Norwich branch, looking for a soft-shell wind/waterproof jacket for my wife. On entering the store we were approached a friendly staff member who guided us through the various makes offering sound advice. We eventually purchased the recommended Castelli Jacket, which although pricey is a brilliant fit and works really well at keeping the wind and rain out. The fit is a good snug fit without being restrictive. All in all my wife is really pleased with her jacket and… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great customer service”

Written on: 03/11/2015 by JT1333 (1 review written)

Evans fitted me in at short notice for a complimentary 6-week servicing of my new bike, very kindly overlooking the fact I was a bit late. I have been given excellent advice every time I have been in. It has really made me enjoy my cycling. The store was full of premium quality equipment… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Outstanding service - Cheltenham ”

Written on: 03/11/2015 by ackers31 (1 review written)

Form entering the store to picking up my new bike I cannot fault the staff at Cheltenham. Justin initially sorted out my new bike, his knowledge and advice second to none, onto of that he was able to give me an outstanding deal. Two weeks later I went to collect my bike - through the Cyclescheme. Everything was ready and waiting,a thorough hand over took place. Including adding items I bought there and then in store. Nothing was too much bother. On leaving the store the manager came over… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great Service !!”

Written on: 03/11/2015 by JudithEvans (1 review written)

Great service and helpful staff members at the Macclesfield Store. The staff are very knowledgeable and a good range of products available. Definitely recommend visiting… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Product available within hours”

Written on: 03/11/2015 by steveinlondon (1 review written)

I ordered some tyres and they were available for pickup at my local store within hours. The price was good and the member of staff I dealt with was courteous and friendly. I also liked the fact that they a bike rack instore for people like me to park up while shopping… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Service ”

Written on: 03/11/2015 by Bikerack (1 review written)

Ordered bike rack etc, on line ,very helpful , excellent service ,delivered as required… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Returns”

Written on: 03/11/2015 by Cooleyyj423 (1 review written)

Good service only let down by not having free returns, but I guess you can't get everything. My nearest Evans Shop is 42 miles away so returns are an issue, unlike some other online retailers who do provide free returns… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great bike shop!”

Written on: 03/11/2015 by robgccwatts (1 review written)

Ask cyclists about which bike shop they prefer and they will give the same sort of answer. One shop was amazing, and all the others are no good/too expensive/dont know what they're talking about. the funny thing is its always a different shop thats best! I have always had great service from Evans. the 2 stores in glasgow are easy for me to get to, and the staff are a friendly and knowledgeable bunch, who actually cycle. I have purchased 2 bikes from them over the last 5 years, both through the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Very good selection of products -price promise matched.”

Written on: 03/11/2015 by Kazzizhubby (1 review written)

I've used Evans a lot (being a Crawley resident) both in store and on-line. On-line the website is easy to use, prices are good and delivery is quick. Shopping in store, in person, the stock levels at the Gatwick HQ shop are very good, but the process can be a bit of a palaver, although I do understand why; the warehouse is enormous and it takes them on average 10 minutes to bring the order down. Fine if you're buying on-line, but annoying if you're waiting around with lots of other people… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“All good at Gatwick HQ”

Written on: 03/11/2015 by dontreviewmuch (1 review written)

Bought a Norco Range at the Gatwick warehouse clearance event. The guy that sold to me knew the bike, components and other alternatives really well + had great knowledge of all things MTB. No rush, spent probably a good 45mins-1hr in total with me answering questions, setting up bike for test rides / testing against others and recommending trails. Ended up saving a large amount due to a tiny scratch on the frame and they thrown in a multi tool for free too. I know it's not the same at all the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“service quality and great price”

Written on: 24/10/2015 by Elainev1974 (1 review written)

they've very friendly staff and high range of variety and overall value for money and great a service… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“COMPLETE AMATEURS WITH POOR MECHANICAL KNOWLEDGE OR...”

Written on: 21/10/2015 by Spencerfw347 (1 review written)

bought a new bike. on collection brake callipers were leaning to one side. thought i'd check it all when i got home. the callipers were leaning because both wheels were 1cm closere to the chainstay tube than on the other side. also one brake shoe was touching the tyre - DANGEROUS and one brake shoe was only half touching the rim (uneven wear on brake shoe and rim) front wheel quick release was loose - touched it and it fell open. no bell fitted (a legal requirement) no manufactures manual… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Hassle free cycling”

Written on: 11/10/2015 by RoubaixNewbie (1 review written)

A busy shop, but staff are attentive, helpful and informed. Bought my bike through the Cylce2Work Scheme. Could not have been easier. Ideal for a newbie like me… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great value and service”

Written on: 10/10/2015 by azStout412 (1 review written)

I've used Evans Cycles on many occasions and always get great service. The staff are friendly and helpful,shop well stocked and products are both good quality and well priced.I will be using them again in future and recommend them to other cyclists… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very helpful in shop and online ”

Written on: 09/10/2015 by SRID (1 review written)

Very helpful on a faulty item needed fast then send back to online store I could pop into one of their stores. Item was waiting for me no hassle straight swap… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Prompt service and excellent value.”

Written on: 09/10/2015 by Schmitthz21 (1 review written)

Ordered on the order 3 and pay for 2. Bought top brands already at discount and received them promptly. Good service excellent value… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic in all ways!”

Written on: 08/10/2015 by Emerson74 (1 review written)

Being a real novice I went for advice before buying my bike. There was no push for me to buy, but the advice I received was clear, never minding how many questions I asked. I bought my bike that day and have never regretted doing so. Every single person who dealt with me then and afterwards, was polite but very enthusiastic and obviously enjoyed working in such a fantastic workplace. I could hear them talking, discussing and laughing, all happy, but concentrating upon their jobs. I went back… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Amazing value and helpful advice!”

Written on: 08/10/2015

I recently purchased a new Hoy Hybrid bike from the Evans warehouse clearance event at a price £100 cheaper than the already reduced price in the online sale. While at the event I was torn between two bikes and the staff were very helpful and honest in comparing the two options, I left very happy with my purchase. A week or so later I popped into my local store (Woking) to purchase some lights and an ass saver and again received excellent advice from the staff. In addition I was told that… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Top Quality Service.”

Written on: 08/10/2015 by Asay299 (1 review written)

Over the past couple of months I have bought a new bike, parts, clothing and 'bits' from the old shop in Crawley and the Gatwick Warehouse. The staff went out of their way to help me decide what I needed and what would work best. One member of staff even got his own bike out as they didnt have a demo of that model. Couldn't recommend them more, and the pricing is a help too… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent”

Written on: 08/10/2015 by Memphis483 (1 review written)

Bought a range of items on line and collected in store, worked pefectly, staff helpful and friendly. Good value and quality too… Read Full Review

Report this review
Was this review helpful? 0 0
overview