Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
83% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“Great range, click & collect service, but too many emails”

Written on: 06/01/2016 by KristinKirk17 (1 review written)

Too many emails I'm afraid. Evans are a great retailer, with everything most cyclists would need, but the constant stream of email promotions makes them look a bit too pushy. Over the last month, Evans have spent a lot of energy pushing new bikes and I have to say I find it a bit nauseating. A good bike will last a lifetime, I've modified and upgraded my bike progressively over the years and I'm happy with what I've got. I resent being told; "You're only as old as the bike you ride"… Read Full Review

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★★★★★

“Easy simple transaction”

Written on: 06/01/2016 by Childerscm252 (1 review written)

Go pro Sons christmas present. Easy to find on web site. Simple ordering system. Great communication between store and courier. Arrived when said. one happy son :-)… Read Full Review

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★★★★★

“Great service & swift delivery to Singapore”

Written on: 05/01/2016 by Mlok (1 review written)

I have bought quite a few items from Evans e.g. Deda components, Gloves, accessories, Topeak Ridecase & tools etc.. Depending on the items the price for some of the items are more competitive than others but only there is a high minimum purchase requirement before you can enjoy free shipping. The customer service has been rather responsive and have help me in several of my technical questions. Will continue to shop at Evans online, the delivery are quite fast. Price match can be quite… Read Full Review

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★★★★★

“Great sale prices, great value. Great service. ”

Written on: 05/01/2016 by DeanNewman (1 review written)

After brousing a few sites I found that Evans had a great selection of clothing, bikes, bike parts , and equipment and not too bad on prices too. I've bought several items of late from Evans and have found their service great value and nice and quick with their delivery. Overall very pleased with Evans Cycles and would recommend them to my cycling mates if they ever needed anything cycling… Read Full Review

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★★★★★

“Excellent value for money and quick delivery service ”

Written on: 04/01/2016

Excellent value for money and quick delivery service… Read Full Review

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★★★★★

“Mud guard purchase ”

Written on: 04/01/2016 by DavinGarcia (1 review written)

Hi,brought new mud guards to save a wet back,ordering was easy,a good price and fast delivery. Thanks… Read Full Review

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★★★★☆

“Good service at a great price”

Written on: 04/01/2016 by coquearaujo (1 review written)

I buy regulary from online stores and found that Evans Cycles have always good products at good prices and the service is fast and good. I like the way the items are displayed and how much information the customer's reviews add to every item. I like too the fact that they have a good stock of products that are hard to find in other online cycling stores. In resume: I'm happy with their service and I'll buy again from them. … Read Full Review

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★★★★★

“Friendly knowledgeable staff”

Written on: 04/01/2016 by qnHackett1955 (1 review written)

The Preston store is great,very spacious and room to browse.I chatted to the lads in store who new their stuff and helped me get the perfect bike and what a awesome bike it is,great bike and spec for the price!also the option to buy online and pick up from store is good!… Read Full Review

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★★★★☆

“The Clapham Store”

Written on: 04/01/2016 by DannyLongLegs (1 review written)

The staff are extremely helpful and knowledgeable and...nothing is too much trouble. … Read Full Review

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★★★★★

“Bicycle store review”

Written on: 04/01/2016 by JohnWray (1 review written)

On the several occasions that I have visited the Crouch End branch of Evans I have been very impressed by the level of service and the quality of the products available. The range of bikes is quite comprehensive and if the exact product wanted was not available the staff were only too willing to order it. The ordered product was available to pick up next day and I was informed by email that I could pick it up. So far I have been very pleased with everything I have bought… Read Full Review

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★★★★★

“Great service”

Written on: 04/01/2016 by MiriamPerry288 (1 review written)

Purchased a bike on line, picked it up in store and thought it was the one for me. After spendinga bit of time on the bike I realised the size was a little off and it wasn't comfortable. I took it back to the store a week later and exchanged it for a different size, no questions asked. Very happy with this service and I got a great bike at a great price! The staff were helpful and friendly and had originally advised me of the issues with size. Thought I knew bestand it turns out I didn't!… Read Full Review

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★★★★★

“Great customer service”

Written on: 04/01/2016 by smMcCracken250 (1 review written)

Popped in on Saturday to buy my son a bike. The service was fantastic even on a busy day they spent the time making sure we had exactly what we wanted, made adjustments to the bike (before we bought it) to make sure it was perfect. Then managed to order some extra items in from warehouse going through quite a few options to make sure we had everything right for our son. The whole family went away happy and i will definitely be buying my next bike from them… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 04/01/2016 by Jane1962 (1 review written)

Very impressed with the speed with which my order was received. The gloves I ordered for my motorcycling brother were great value and great quality. I would definitely recommend Evans, and will happily use again. Many thanks!… Read Full Review

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★★★★★

“Ist Class”

Written on: 04/01/2016 by Bazjakestan (2 reviews written)

good prompt service with regard to price match resulting in my purchase from Evans which then arrived promptly. overall extremely pleased… Read Full Review

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★★★★★

“brilliant service”

Written on: 04/01/2016 by Dionnelee (1 review written)

Bike came within 3 days and in time for Christmas. Fantastic service… Read Full Review

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★★★★★

“Nice to have a webchat facility”

Written on: 04/01/2016 by sueo2 (1 review written)

Ordered some trainers for spinning, on reading reviews it seemed that the sizes were not in line with normal shoes so contacted the guys on webchat. A little bit of advice later and shoes were ordered...spot on… Read Full Review

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★★★★☆

“improving All The Time.”

Written on: 04/01/2016 by derekbiggerstaff (1 review written)

I've shopped at Evans quite regularly over the years, in-store and on-line. They have shops in very convenient locations, while on-line they have a great range and very competitive prices. They also seem to be constantly uping their game in response to the competitionout there. Sometimes the younger staff members are not as knowledgeable as they could be and don't seem to to be comfortable with customers who are… Read Full Review

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★★★★☆

“Shopping Made Easy”

Written on: 04/01/2016

When trying to buy an online product, the payment wouldn't go through so I called Customer Support who sorted the issue for me and ensured only the one payment was taken. When the goods arrived in store, an E-mail was sent to let me know it had arrived. So, the goods were too small. I took it back to the Cheltenham store who sorted the exchange without any problems. Another mail arrived telling me when the goods had arrived. This all sounds very boring, but the fact is Customer service is the… Read Full Review

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★★★★☆

“Customer Service”

Written on: 04/01/2016 by markymark55 (1 review written)

Excellent Customer Service. Great knowledge of products and advised us to suit our needs. Very well spoken staff and seemed to want to help rather than just being there… Read Full Review

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★★★★★

“Great Service online and from the Chelmsford Branch”

Written on: 04/01/2016

I "clicked and collected" a new bike from Evans and went to the Chelmsford store to pick it up. the whole process online was great and they sent me updates on when the bike would be available and the Chelmsford store called to book a pick up time when it was ready. I was really impressed by the care taken in store to ensure that I was happy with the bike and they also did a basic bike fit... which included some tips on cleat position and riding position. They also helped me chose the most… Read Full Review

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