Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
83% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Helpful”

Written on: 17/11/2017 by DavidRStuart (1 review written)

I went in for a pair of gloves and couldn't find the size I required until one of the very helpful staff came to help me. A couple of minute later he had found me the correct size and taken my money. Very pleasant and helpful staff. Will definitely be back next time I'm in Glasgow… Read Full Review

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★★★★★

“Top quality help”

Written on: 29/10/2017

I spoke to a guy through the website , on line chat to get help with some new tyres for my mountain bike. He steered me in the right direction and gave me a link to the tyres I needed. Made life so much easier than trawling through other shops on line… Read Full Review

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★★★★★

“Service, advice, swop”

Written on: 18/10/2017 by AbbeyFerguson (1 review written)

Great team support and advice throughout - wife’s wife swooped without debate and overall couldn’t fault the HAVANT team… Read Full Review

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★★★★★

“Bought a bike”

Written on: 17/10/2017 by Nibblesbike (1 review written)

Very happy with my shiny new road bike. Staff were helpful, enthusiastic and informative. Already many hours of happy cycling… Read Full Review

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★★★★★

“Good. Very very good.”

Written on: 11/10/2017 by LeroyPatterson435 (1 review written)

As usual im glad i went to Evans Cycles, the staff in my local branch always greet me when i come in this makes a big difference, and when im basically bugging them with whatever insane fine detail on another random bike part i need to know suddenly they always find me my answer and i can go away happy then with the correct item… Read Full Review

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★★★★★

“New bike”

Written on: 06/10/2017 by Vogel400 (1 review written)

New bike wanted - was pleased with help from two staff at braehead - both knowledgeable about electric bikes and required gear Helpful, friendly and smart guys - made the experience fun and businesslike - I don’t like wasting time and being told about things I didn’t ask about - this didn’t happen. Overall a very good experience, got the new bike and all the kit. Lovely PS completing the forms for interest free payments was a drag - but even that could have been a lot worse from… Read Full Review

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★★★★★

“Saddle purchase”

Written on: 05/10/2017

After looking for a saddle for my wife`s bike for ages we went to Evans cycle, they knew the issues with saddles and the importance of getting the saddle, the sale person knew his stuff how to measure for the correct saddle don't try to sell us the most expensive. We were well pleased with the service and the product… Read Full Review

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★★★★★

“Great service”

Written on: 05/10/2017 by Buchananue421 (1 review written)

Good communicative support both online and in store. No trouble advising and offering supportive comments. Well worth a visit and, in particular the Cheltenham store, where a vast array of products can be viewed, tested in addition to huge customer advice available on products in store and online. Evans stores are worth a visit whether shopping online or inshore. The 90 day return policy is helpful too because one can return products, should that be required, without haste… Read Full Review

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★★★★★

“Excellent service thanks!”

Written on: 05/10/2017 by 20Beck (1 review written)

Excellent service thanks!… Read Full Review

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★★★★★

“Great products, fast delivery.”

Written on: 05/10/2017 by Mueller429 (1 review written)

Ordered several things from Evans over time from kids bikes, to tools and clothing. I've always experienced excellent communication and extremely rapid delivery at a very competitive price. I'm very happy to date and cannot fault the experience I've had with online purchasing and delivery… Read Full Review

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★★★★★

“Fits my needs”

Written on: 05/10/2017 by CarolineBarton (1 review written)

Great products, although may be a bit on the pricey side, but I like the online click and collect service and when visiting the store I've always been met with friendly, knowledgeable and helpful staff… Read Full Review

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★★★★★

“Happy customer here”

Written on: 05/10/2017 by Jovani162 (1 review written)

I found Evans to be a great one stop shop for all things needed from the bike itself to accessories, helmet, clothing etc. The staff were friendly, professional and helpful and I shall no doubt return. The only downside is they are obviously so popular that sometimes I had to wait a bit for service… Read Full Review

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★★★★★

“Great service”

Written on: 05/10/2017 by KillianMcCall (1 review written)

Very knowledgeable staff who were very happy to help and explain their products. As someone who is new to the sport of cycling, this was very appreciated. The products I bought were well made and were exactly what I wanted and at no point was I made to feel that I should spend more than I had budgeted for… Read Full Review

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★★★★★

“No problem”

Written on: 05/10/2017

Bought a cycle saddle bag from the Norwich store which unfortunately did not quite fit. Evans were very helpful, exchanged it for a different type of bag and refunded the difference quickly without fuss or bother. Excellent service!… Read Full Review

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★★★★★

“Fantastic Evans cycles Havant ”

Written on: 05/10/2017 by Jaylyn3 (1 review written)

Great new store , fantastic help and great stock levels . staff went to great lengths n different occasions to explain differences between GPS products , road shoes with BOA closures and Helmets… Read Full Review

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★★★★☆

“Fast, Free and Easy”

Written on: 05/10/2017 by 382Dowling (1 review written)

I've ordered alot of stuff from Evans and have never had any problems. Delivery is normally free and items are delivered quite quickly. The prices are sometimes competitive but when you need something there and then you've always got the local store to fall back on… Read Full Review

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★★★★★

“Great at putting things right”

Written on: 05/10/2017 by Martinezgf55 (1 review written)

Their website is user friendly and easy to place an order through. I ordered a new pair of gloves, that didn't turn up in the stated delivery time, so I got in touch, and they got a replacement pair out to me on next day delivery; that is even though I had only paid for standard delivery originally. They were very helpful when they rang me to let me know as well. I'd definitely recommend them. I've also become a greater fan of theirs since they made a stand and put a ban on advertising with… Read Full Review

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★★★★☆

“Hassle Free Shopping! ”

Written on: 05/10/2017 by Rasmussen333 (1 review written)

I use Evans Cycles in Macclesfield, they price match in store and are cyclists themselves so pretty knowledgeable. They also have info on local rides in the area… Read Full Review

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★★★★★

“Always excellent service ”

Written on: 05/10/2017 by EstrellaKirkland (1 review written)

All the staff at the York monks Cross branch have been brilliantly helpful whenever I've needed advice on products… Read Full Review

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★★★★★

“Great knowledgeable staff”

Written on: 04/10/2017 by John.M.S. (2 reviews written)

Staff were welcoming, helpful and knowledgeable about the bikes I was looking to buy. Would definitely go back to the Maidenhead store… Read Full Review

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