Dynamic Sounds Reviews - www.dynamicsounds.co.uk

★★★☆☆
2.8 / 5
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Dynamic Sounds www.dynamicsounds.co.uk

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★☆☆☆☆

“Terrible Fitting + Terrible Customer Service”

Written on: 08/05/2012 by RickRoss2k12 (1 review written)

Went to dynamic sounds after seeing how professional their website looked, and seeing pictures of the excellent layout of the front of the store and the insides, as well as pictures from their fitting gallery... what could go wrong with such an experienced company? Well first of all, I arrived at 10am on the dot as my appointment stated. I left my car with the man who said it would take 3-4 hours maximum, and I agreed that this was acceptable as I was starting a night shift that night and… Read Full Review

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★☆☆☆☆

“Horrible customer service”

Written on: 08/05/2012 by SpeedyMouse (1 review written)

Disgusting attitude from staff who don't know the first thing about customer service. You'd be better off buying elsewhere, don't give these thugs your money… Read Full Review

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★★★★★

“speedy service thanks”

Written on: 26/04/2012

ordered sunday morning and item was delivered tuesday morning… Read Full Review

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★☆☆☆☆

“Worse Customer Service Ever”

Written on: 09/01/2012

No problem with products and delivery but if something is wrong forget it cos the customer services is terrible and once they have your money you don't matter anymore. I paid for next day delivery for a product to be delivered which had a fault and the staff just don't care ... they expect you to commit more money and buy another one! Also, apart from the poor attitude they don't understand the principles of customer satisfaction. The money for other expensive equipment will not be purchased… Read Full Review

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★★★★★

“excellent service and product”

Written on: 11/08/2011 by Okunlola1 (1 review written)

ordered item on tuesday and got it delivered on wednesday with free delivery fantastic value… Read Full Review

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★☆☆☆☆

“Absolute time wasters - avoid!!”

Written on: 08/08/2011

Was supposed to have had a hands free kit fitted today, having booked the appointment last week. I turned up on time but was told that they were running 45 minutes behind. Bit annoyed but went for a walk and came back an hour later expecting them to be ready. Was then told that despite me having booked in for days, that they would now not be fitting my kit that day and I needed to rebook in for another day. When I complained and asked why they hadn't let me know sooner (despite having my… Read Full Review

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★☆☆☆☆

“complete criminals, are thugs who will be nice people...

Written on: 04/01/2011

complete criminals, are thugs who will be nice people that cant do enough to help or as you will find cant do enough to take your money, if you have a problem they will not help and will not in any way give you your money back. you will just get abuse and treats down the phone please take my advice and do a reveiw on them before and then avoid at all costs as it will cost you more… Read Full Review

Carsparesuk's Comment

Written on: 09/01/2011

I found this review very helpful because its very true wish i had taken your advice before i used them. complete thugs

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Bnp's Comment

Written on: 31/01/2011

I found this review very helpful because <names removed> are morons who shouldnt be in this country let alone be running a business.

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★★★★★

“I contacted Dynamic Sounds as I was interested in...”

Written on: 23/08/2010

I contacted Dynamic Sounds as I was interested in buying a double din sat nav.

I could not have had a more professional and courteous service as I received from the staff there.

They helped me navigate the minefield of variety on offer and were very polite and patient with all my queries and questions.

On the strenght of the telephone service I received I booked my car in with Dynamic Sounds and had the Pioneer AVIC-F920BT supplied and fitted on the agreed day.

I was very impressed by their… Read Full Review

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★☆☆☆☆

“Contacted Dynamic sounds to order an expensive double...”

Written on: 18/08/2010

Contacted Dynamic sounds to order an expensive double din GPS/audio unit including fitting accessories and was confirmed all parts in stock. I also sent a photo of the rear of my unit to ensure the harness would be correct before ordering. Received no reply to my email so I recontacted the store for confirmation only to be greeted by the most belligerent, rude and terse salesman claiming to be the owner, Peter, who also told me there was no more stock of the GPS/audio unit. I have since found… Read Full Review

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★☆☆☆☆

“Item did not arrive. Called to enquire and was met...”

Written on: 16/08/2010

Item did not arrive. Called to enquire and was met with rudness and threats.
Refused refund.

Issued a charge back against them instead. Did make me giggle when he told me he was going to "cut" me.

Avoid Dynamicsounds at all costs… Read Full Review

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★☆☆☆☆

“I ordered a pair of car speakers and adapters with...”

Written on: 18/06/2010

I ordered a pair of car speakers and adapters with next day delivery (ready for the weekend). Didn't arrive until Monday so another week driving to work with a faulty right speaker :-(

Paid £15 for delivery, asked for a refund, got nothing except rudeness and condescending attitude.

Adapters look very cheap with illegibly photocopied instructions, I'd expect better from eBay… Read Full Review

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★★★★☆

“I recently bought a alpine stereo the price is good...”

Written on: 16/11/2009

I recently bought a alpine stereo the price is good and website have all the information, the people at Dynamic were helpfull to recommend the fitting cage and leads for my stereo… Read Full Review

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