The only reason u got a average is because u advertise if u order b4 8 u get the next day I ordered my phone well b4 8 I waited 2 days

Claiming cash back should be told on how to do so before purchase.

No communication so not sure how to track what I'm spending, how to make changes or see what other options I have.

Good and easy ordering Didn't realise the Vodafone Ultra 6 was on talkmobile, although this isn't a great problem i keep getting vodafone updates which don't work due to not being on a vodafone tarriff It would have been good if this had been highlighted before i made my purchase. It took sometime for my data/MMS settings to be sent through The power button is on the side exactly where its held when taking a call, as are the volume buttons, these can be caught by fingers if not careful inclusive tariff not the best, i could have got twice as much with O2. overall a fair experience and i'm fairly happy with the phone, just a few points to highlight as above.

Quick delivery but a long wait for the free gift. I received the phone the next day and had no issues connection. Its been nearly two weeks since I have ordered and there is no sign of the free gift I requested. Hopefully this will arrive soon.

Really happy with the deal i got and how quick and easy the service was. Next delivery on my handset and a freat 12month contraxt. I also was suppose to get a free 1Tb Ps4, but im still waiting. Only problem you cant track it for delivery. It was a big draw to close the deal for my contraxt so it would have got 5 stars if this issue was easy and delivered as quick as the phone or even just able to track it would be the perfect service.

I ordered a phone before Christmas which arrived 2 days later.The tablet I should of had as a gift I am still waiting for & they can'ttell me when it will arrive

The online ordering process was easyand delivery was quick. The plan I signed up for however wasn't the one I received (don't know whether mobilephonedirect is to blame or Ee). I contacted the company but I'm still waiting for the issue to be resolved...

ive already ordered 2 phones on this site/ company so far so good. The delivery was quick and cost is quite low. They also have a lot of deals. Questions are also answered quickly and promptly.

The price was good, but the service hasn't been. Also the cashback requires bills to be forwarded at the right time which is a faff and obviously designed to allow people to forget to claim or decide it is not worth it. Either way what should have been a positive turns into a negative.

I bought a phone contract via mobilephonesdirect and received the sim card within a day or 2. Good service. The contract also includes a cash back offer - I will only be able to comment about this after the 4 month. Unfortunately it seems that the admin side on mobilephonesdirect is not what it is suppose to be as they invited me write a review on my phone purchase. I think they need to ensure the review request matches the purchase.

Item didn't arrive next day as promised however when I called mobile phones direct they were apologetic and helpful. I was impressed with the phone and got a good deal too

Variable service had to contact several times about non working SIM card told different things each time couldn't understand what some of the customer service operators were saying - english not very good. Have ended up thinking this is all more trouble than its worth!!!

Paid £120 + £10 tariff on an S6 for my wife, then credit department refused to sell me one for myself. Got a no-deposit deal elsewhere! Also, website will not let you enter 'years at this address' until you submit the page and get the missing data message. Service department helpfully pointed out it was a G4 phone on a G3 tariff. However, second (of 3) calls did not know that it was mad that was pulling the deal rather than the network.

Got the paperwork through, but when I came to set up on line account with provider I was not able to as I had no account number for the network provider. Also I have cash back on my plan but reading the details they have not sent through what intervals I can claim it back. I have found it all a bit time consuming. I have not change providers in a while and am out of practice. Phone is nice, phone was sent quickly.

I bought the i-phone 6 for my wife as a birthday present,asked ALL the questions on the money outlet side and was happy UNTIL the first bill came for the first 8 days to be charged MORE than the first Month I had been quoted! When I rung to complain they said it was our fault for using the phone before the monthly bill date ! This was not stated to us when we bought the phone.Watch this space as they assure me it will be the monthly amount agreed from NOW ON !

The phone was exceedingly good value although this came at a cost. I cannot review the phone itself as it is has been two weeks and my mobile has not arrived.

I purchased a sim-only deal, without a phone. It was a decent deal, with cashback that hopefully will be paid promptly when due. The card wasn't shipped the same day as the website claimed but when I chased a couple of days later it was sent quickly. That is the reason for a 3 rating.