Web Hosting UK - www.webhosting.uk.com Reviews

Web Hosting UK - www.webhosting.uk.com
★★★★★
4.6
91.0% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Web Hosting UK - www.webhosting.uk.com - Ask a question now

Media Gallery for Web Hosting UK - www.webhosting.uk.com

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“I have been with webhostinguk for 15 months now and...”

★★★★★

written by woodlanderJohn on 04/04/2011

I have been with webhostinguk for 15 months now and overall I think the service is excellent.

I think the value for money for my windows packages is as good as I am going to get. Over the period I have used them here have been no technical problems.

I had a problem last weekend over billing but late on a Saturday and the ensuing Sunday night I was able to get a prompt response through live chat and the problem was resolved.

Later on the Monday I phoned them up on the matter, as much as anything to test their telephone response, and again I got through almost immediately to the department I wanted. I also had the feeling I was dealing with real people and not automatons reading from a script,

John M

Was this review helpful? 0 0

“When I have a query or problem I telephone and speak...”

★★★★★

written by on 29/03/2011

When I have a query or problem I telephone and speak to Jess - I always know that she will provide a solution, or she will phone me back when she promises with a result. I know that with Jess, I am guaranteed excellent service - it is a pleasure to deal with her.

Was this review helpful? 0 0

“Great service. ”

★★★★★

written by on 25/03/2011

Great service.
Any questions you ask are answered immediately. I was assigned an account manager and he was fantastic. I only ever waited for ten minutes maximum.
I would certainly recommend this company to friends and family.
Thanks

Was this review helpful? 0 0

“They were brilliant for the last 2 years but in the...”

★☆☆☆☆

written by on 17/03/2011

They were brilliant for the last 2 years but in the last couple of weeks they've gone from providing excellent support and no downtime to poor support and even worse downtime (3 major outages in 2 weeks).

Support now consists of one word answers and vague comments whenever a more detailed answer is requested. They rebooted our server (without any notification) at 4pm UK time to apply a patch (the server took just under an hour to come back up). An internal 'permissioning' issue stopped our website working (no real explanation why this happened. Currently there's an ongoing network issue so the website is down again. No time estimate for it being fixed,.. when asked if there was an estimated fix time the response was 'nope'.

Am really disappointed in them and have gone from thinking they were great to desperately wanting to warn any professional company to avoid them.

Was this review helpful? 0 0

“Hi All, ”

★☆☆☆☆

written by on 11/03/2011

Hi All,

I have been their customer for about 2 years.

Everything was Ok till about month ago. Since then: - slow access to all services (ftp, www, email, etc)

Yesterday one of their servers crashed at about 10pm and it has not been fix till now (3:49pm).

My customers can not receive emails and all my services (at webhostinguk) are up and down.

All I can hear from technical support is: network glitch, power circuit problem, now they are blaming hackers DDOS attack. Its good job it is not snowing.

If you appreciate professional customer support and reliable hosting DO NOT CHOOSE them.

Waste of everything.

It went that far so I had to get my solicitor involved to resolve my issue.

Do your research before getting involved with webhosting.uk.com

Was this review helpful? 0 0

“Very professional organisation. ”

★★★★★

written by on 09/03/2011

Very professional organisation.

Dealt with Liza who was a fantastic rep. and she helped us resolve all issues in a timely manner.

Liza connected us to the right tech support engineer who helped us get our server.

Kind regards,

Was this review helpful? 0 0

“Web host UK has a very excellent service. They know...”

★★★★★

written by on 06/03/2011

Web host UK has a very excellent service. They know the good value of customer. Specially Jess she is very friendly, Helpful and she takes all the jobs with accountability, I am really pleased with her service. Excellent. I would recommend this service to anyone..


Aj

Was this review helpful? 0 0

“webhostinguk Hosting Works!. ”

★★★★☆

written by on 11/11/2010

webhostinguk Hosting Works!.

I am a small business owner who is lucky enough to have business booming. I needed a website up fast and easily. Although none of the templates available on the external design tool really met my needs. The Tech support team of webhostinguk was more than helpful with getting me to create my own banner and upload it so it worked with the tool. No question was too small or too stupid. The tech support team is so friendly and all English speaking really helped me through. In this day and age where tech support is difficult to get and then at times even more difficult to understand...Inmotion is getting it DONE! I am happy with my site design and support they all have given to me, They give you the best service always .i truelly appreciate thier concern towards thier clienst queries i have with them .The help you with thier best knowledge base and technology

Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview