Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
2.9 / 5
51% of users recommend this
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Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

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★★★★★

“Really good experience as opposed to some ”

Written on: 28/08/2017 by Arield264 (1 review written)

We've bought the tickets with viagogo and then seen all the bad reviews. No surprise I started to worry whether we will be able to enter the event or whether we were ripped off the money. But actually everything was just fine! Tickets collection just super easy from the mailbox place - the only bad thing is they were available for the collection on the event day and we were worried not to get late or something but it was real fast and simple! Also we've paid same money as we would've paid if… Read Full Review

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★☆☆☆☆

“A terrible booking experience don't do it!”

Written on: 25/08/2017 by AthenaPerry (1 review written)

Never ever again will I book tickets through this site! I paid double the price I would have paid through the venue. I tried booking tickets for little mix at a local venue when they came on sale in January ( it was for the following June) l couldn't so I looked around and found viagogo selling them for £10 more a ticket so I bought them. Viagogo craftily get you to put in your details first then right at the end of the booking they reveal the extra charges booking fees and delivery charges… Read Full Review

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★☆☆☆☆

“Massive RIP OFF. Do not buy with Viagogo!”

Written on: 22/08/2017 by Aprilsmummy (1 review written)

OMG! Thought I'd bought 2 tickets for £40 each... Been charged £170. I could cry! This is for a granddaughters' b/day present...Thanks for nothing Viagogo. Just put a dark cloud on the day. You should be ashamed of your rip off charges!… Read Full Review

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★☆☆☆☆

“£120 for a £29 ticket!”

Written on: 22/08/2017 by coThomson1969 (1 review written)

Unfortunately, we used Viagogo to buy 2 tickets at the Edinburgh tattoo ..BIG MISTAKE ..Yes we got the tickets hence 1 star..then we saw face value ..£29 ..we paid £120 each… Read Full Review

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★☆☆☆☆

“KEEP AWAY!! A RIP OFF☹ ”

Written on: 17/08/2017 by poppies64 (1 review written)

I bought two tickets for a cricket match at Trent Bridge. I paid over £140. The tickets arrived by email yesterday...were £30 each. I am disgusted, but cross with myself for not reading the awful reviews first… Read Full Review

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★☆☆☆☆

“Buying tickets ”

Written on: 17/08/2017

I two bought tickets for Coldplay October 2016. I was informed the payment was confirmed and my tickets would arrive no later then three days before the concert in July. No tickets arrived. I went on line only to discover the tickets had been cancelled due to the payment being declined? The tickets had been reissued to another person. I quickly had to buy another two tickets, which cost me £143.00 plus additional charges. However, I've discovered £316.63 was taken from my account for the… Read Full Review

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★☆☆☆☆

“DO NOT BUY”

Written on: 16/08/2017 by Beasley50 (1 review written)

Ticket was not received untill day before festival. Then realised they gave the WRONG ticket. Only on the day of the festival at 1pm they sent the "RIGHT" ticket. Upon entry of festival i was told they gave we a fraudulent ticket & the previous owner had already used the code to gain entry. Was denied entry and wasted time & money getting to the venue. + Customer service is poor. ++ Was lied to about call centre opening times, was told they are open all day and night... found out later they… Read Full Review

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★☆☆☆☆

“Totally misleading advertising, offered VIP passes,...”

Written on: 16/08/2017

Totally misleading advertising, offered VIP passes, sent email regarding which camping we preferred Took £489.37 and sent us 4 parking passes worth £20 each. NEVER EVER EVER EVER USE THEM. I phoned my credit card Company who said they are a third party and so can get away with it but they are well known to them and get loads of complaints. Online so you cannot speak to someone and you just get back standard replies with little content… Read Full Review

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★★☆☆☆

“added extras a rip off”

Written on: 14/08/2017 by Aly62 (1 review written)

Booked tickets for an event local to me, Burning Lanterns Festival, as they advertised themselves as being the official sellers. Had to book against a timer which was stressful and ended up paying £60 more with all the add ons - felt totally ripped off. The event itself was shambolic due to too many people and not enough food and drink stalls, we were prohibited from taking our own food and drink into the festival. On the plus side, I did receive the tickets in plenty of time and we did enjoy… Read Full Review

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★☆☆☆☆

“awful. never use. seller AND buyer beware. customer...”

Written on: 12/08/2017 by guBaldwin284 (1 review written)

awful. never use. seller AND buyer beware. customer service doesn't exist - no way of contacting. not even a telephone number and they take 4 days to reply to emails which are often far too generic… Read Full Review

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★☆☆☆☆

“Never ever book with these ... booked two tickets for...”

Written on: 04/08/2017 by 131Kidd (1 review written)

Never ever book with these ... booked two tickets for Lytham proms £35 each & was changed £152 .. Never will I ever use or recommend this site . Only thing I would tell anyone is NEVER book through VIAGOGO… Read Full Review

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★☆☆☆☆

“Dishonest Company!”

Written on: 30/07/2017 by melry (1 review written)

If I could give them less than 1 star, I would. The only way to find out the final price with their added fees (which is financial raape! 50+ dollar fees PER ticket!) is to put all your credit card info in. Fine. I put my card in. When I saw the final price, I quickly exited out to find another site. Viagogo sent my ticket purchase through anyway, without my confirmation permission. I received the tickets in the mail without any knowledge. I looked in my bank account and the money had been… Read Full Review

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★☆☆☆☆

“purchased and had to resell”

Written on: 25/07/2017 by Andrek239 (1 review written)

purchased tickets at a cost of 128ea..had to resell two months after due to ill health, sold them for 85ea, viagogo wont release my funds until 8 days after the event in November (nearly 3 months away) Really annoying as I purchased from a viagogo member, then sold to another viagogo member, so in effect they have had at least 3 payments now for one pair of tickets, and wont release my money. Just a scheme to keep hold of your money and earn the intrest. Not a good sales platform (if your… Read Full Review

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★☆☆☆☆

“NEVER EVER USE THIS SITE”

Written on: 25/07/2017 by LeoColeman344 (1 review written)

I am 70 years old & thought this was the official site for the tickets I was purchasing. I had no idea what type of site I was on (stupid of me I know). How can these guys get away with ripping people off like this. I don't even know if I have genuine tickets. These people should be locked up for their misleading activities. LEARN FROM MY MISTAKES, NEVER EVER, EVER USE THIS SITE… Read Full Review

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★☆☆☆☆

“They are deceptive about the price until its too late...”

Written on: 24/07/2017 by Callie489 (1 review written)

They are deceptive about the price until its too late and overcharged for the tickets.They gave us fake tickets and totally ignored our emails.they operate from outside of the UK so you have no rights at all to get your money back. Their refund promise and customer promise means nothing as its all fake… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 22/07/2017 by Henryd349 (1 review written)

I purchased a ticket for the Open for 22/7/2017. I wish I had read these reviews prior to purchasing. Seems Google have placed this company at the top of the list for obvious reasons. As seems to be the case with others, I was not aware of the total price until after I had provided my bank details. After realising the rip off price, I tried to cancel. I thought I had cancelled but they took the money anyway. I have contacted them via e-mail & phone but they have refused a refund. Completely… Read Full Review

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Floydmorgan's Comment

Written on: 22/07/2017

They did the same to me this evening. I have contacted my bank too.

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Floydmorgan's Comment

Written on: 23/07/2017

hello there, the same happened to me, I have to ring bank tomorrow. Do you know the email I can contact them on ? Let us know if you get enjoy with the bank. Its a disgrace they are day light robbers.

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Floydmorgan's Comment

Written on: 22/07/2017

The same thing happened to me this evening. I cannot find an email to contact them , so i rang the bank and they will try and dispute it for me. The total price was not available until I had submitted by bank details. Fingers crossed we get our money refunded. Disgusting company robbery !!

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★☆☆☆☆

“Deliberately deceptive and pressurised selling - UNETHICAL”

Written on: 18/07/2017 by cvMedeiros206 (1 review written)

BEWARE - USE THIS VENDOR WITH EXTREME CAUTION AND READ DETAILS VERY CAREFULLY In my view, the website is designed to be deceptive and they use of distracting pop-ups, which obscure infomation and pressure the customer to proceed hastily without sufficinet consideration before making a purchase. - Deceptive design - the site is positioned as to be 'official' and fails to disclose the total fee amount until the final booking stage, when no technical reason to withhold them - Pressurised… Read Full Review

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★☆☆☆☆

“Paid triple price rip off ”

Written on: 18/07/2017 by Curlywirly (1 review written)

Omg my tickets have arrived darts tickets for my dads birthday x4 at £51 each I've paid £500 I didn't realise they were only £55 I panick bought them lesson learnt you can justify over paying a bit but £250 plus over charging… Read Full Review

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★☆☆☆☆

“50 years of Stax Royal Albert Hall”

Written on: 18/07/2017 by Korbinj241 (1 review written)

Initially went to the RAH website no tickets available... went to viagogo website tickets available but at a massive mark up. Also on top of the rip off they then charge vat+booking charge+postage. I then phoned RAH box office direct got a ticket at cost price. saving about £100 on 1 ticket, draw your own conclusions!… Read Full Review

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★☆☆☆☆

“Never never purchase tickets from viagogo”

Written on: 17/07/2017 by SantiagoMiranda266 (1 review written)

The whole experience was a nightmare from date of purchase. Would never recommend or purchase of them again. The tickets we were ripped off with as the price stated didn't advise the service charges were so high FOR EACH TICKET. We then never received the tickets we purchased (appalling seats offered) with no explanation why. We could not contact them by phone just by email but had to repeat sending emails as they never replied until several days later. We ended up the day of the concert… Read Full Review

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