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★★★★☆

“broadway travel performance”

Written on: 12/03/2013

We booked with Broadway -all was done efficiently with good concise friendly service -all docs came in good time & were easy to follow & sort out Will certailly be using again in future… Read Full Review

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★☆☆☆☆

“Awful Company!”

Written on: 08/03/2013

Misleading on pricing, ended up being over £200 more each than advertised! Not only that but even though I had an email with the price on it when I rang up the next day to book it it had gone up by £20 but they didn't tell me, I found out when I went to pay the balance! A week later due to unforeseen circumstances I needed to change they dates by a week. I expect a slight admin fee but they charged me another £256!! And this was to move it a week earlier not closer to peak!! In addition… Read Full Review

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★☆☆☆☆

“We found a holiday advertised at £1212 for 2 people...”

Written on: 25/02/2013

We found a holiday advertised at £1212 for 2 people (£606 each) from Newcastle to Sharm El Sheikh. we rang the number on teletext and were put through to Broadway Travel. Sadly we were told we had to pay 152 more for "baggage" and "transfers" which is £76 each but I couldn't believe this as the airport is not too far away from Ras Um Sid where we are staying and I found transfers for £6.50 each return when searching the web myself, plus I wouldn't think baggage would cost that much? £30… Read Full Review

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★★★★★

“holiday to lanzarote”

Written on: 20/02/2013

fantastic from beginning to end.ticket documentations on time.flight,transfers ,holiday all went very smoothly.looking to book again with them… Read Full Review

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★★★☆☆

“DO NOT BOOK TOURS”

Written on: 25/01/2013

Rome tour overpriced and not worth the money! Booked the tour and was rushed through the Collosseum to get to the Palestine Hill only shortly after arriving to hear an announcement that they we closing and we had to leave. Complete waste of money and very dissapointing - make your own way and you will have more time and save yourself money!… Read Full Review

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★★★★★

“Very professional & efficient”

Written on: 15/01/2013 by maddocksa (1 review written)

Just booked our holiday for Ibiza June 2013 & have to say the sales staff were very professional & efficient & not at all pushy like most travel companies you ring. They clearly understand your budget & try their very best to meet it. Looking forward to our hols & will definitely be booking through Broadway Travel again, Anne Dorset… Read Full Review

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★★★★★

“Excellence Personified”

Written on: 09/01/2013 by frasersteve (1 review written)

I had the pleasure of booking my holiday through Broadway Travel. I booked Priority Boarding and a private transfer as well as the accomodation. Nothing was too much for any member of the team I spoke to, either on the phone or by email. I will not hesitate to book any further holidays with Broadway and have no hesitation in booking another holiday with the team xx… Read Full Review

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★★★★★

“Bye Bye Tom Cook et al”

Written on: 30/12/2012 by DUKE61 (1 review written)

I booked with Broadway Travel in November for a fortnight AI in Madeira. I'd never booked through Teletext before & was a bit worried, however, I gave Tom Cook & Thomsom every opportunity to price match but they didn't even come close! I paid £674,48 for my holiday for 2 people, 2 weeks All Inclusive, flights, private transfer, & 20 kg luggage. Tom Cook wanted £2,000 for the same holiday, same flight, same hotel, the only difference was that the transfer with Tom Cook wasn't private it was a… Read Full Review

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Frasersteve's Response to DUKE61's Review

Written on: 09/01/2013

I booked a New Year celebration in the Algarve through Broadway Travel. I booked Priority boarding and private transfers. Nothing was too much trouble for the team and any quiry I had leading up to the holiday was answered by telephone or email. I am convinced my holidays will be booked through Broadway in the future for Price, prestige and professionalism. Well done Broadway xx

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★★★★☆

“Berlin was great”

Written on: 06/12/2012

we have just returned from Berlin with 2 friends and thoroughly enjoyed the visit. car parking at Gatwick easy, Easy jet flight good. hotel excellent, and the breakfast WAS A FEAST. staff at the hotel very helpful, taxi on time to collect and deliver back to the airport. only moan we have, why did we have to be at the airport 3 HOURS before our flight home,only a European flight. thenwe were delayed by 5 hours. no explanation from Easy Jet, no offer of food/drink vouchers until we asked. but… Read Full Review

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★★★★★

“Very happy with ou holiday”

Written on: 04/12/2012 by Anne-T (1 review written)

I am fedup with people giving negative results. We were very happy with our holiday everthing went to plan from booking the car park flights hotel and transfers thankyou to Broadway travel… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 20/11/2012 by Morgthemanager (1 review written)

Booked a holiday to Cyprus through Inspured Luxury Escapes (Trading name of Broadway Travel). Were very impressed with service prior to departure, everything seemed well organised. On arrival at Larnaca Airport on 29th Sept there was no taxi for us. Contacted local contact number for taxi only to be told they no longer did transfers for Inspired. Had to ring UK on mobile and was told to get taxi, pay, get receipt and send it to Inspired when we got home. Sent receipt on 10th Oct. Still… Read Full Review

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★★★☆☆

“Dearer than advertised”

Written on: 16/11/2012

Booking a 4 day trip to Amsterdam on the phone ,the price was approx £120 more than advertised on the net. When I queried this Iwas told that the price changes by the minute due to airline ticket prices. After I had booked this my daughter went on to the airline site(Easyjet),she could have booked the exactsame package,flight times,date,hotelfor approx,£50 less. Too late for me now but be warned… Read Full Review

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★★★★☆

“Great city break”

Written on: 15/11/2012

just returned from a 3 night break in Berlin & wanted to say how impressed we were with the package. Flights times meant we got nearly 4 full days in the city, the hotel was well positioned, clean with a great breakfast. I would highly recommend the Fat Tire Cycle Tour of the city which was fun, informative & you get up close to the attractions… Read Full Review

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★★★★★

“Golf del Sur”

Written on: 26/10/2012 by dawson99 (1 review written)

Holiday was advertised on teletext. I called Broaday and they were more than helpful, reserving my holiday as I needed to confirm some other business dates. They called me back when requested. They also requested a pool side apartment which was agreed by the resort.They organised flights transfers etc and I could not beat their price.All went well all timings transfers, collections returns etc. Delightfully friendly on the phone and very flexible....think I cchanged dates 3 times!… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 23/10/2012

Holiday booked to Malta, later we had reservations about the hotel and the fact that we thought we might be moved to another hotel. After speaking to their customer services was told "no sir you will not be moved rooms or to a different hotel, we have this in writing from our room supplier" When we arrived on holiday, no sea view room that he been booked and a supplement had been paid. The holiday was for a special birthday and to tie in with the fiesta that was taking place in front of the… Read Full Review

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★★★★★

“Ola Club Maioris, Cabo Blanco, Majorca”

Written on: 23/10/2012 by grubergarratt (1 review written)

Fantastic all inclusive deal provided by Broadway Travel. Everything ran smoothly from the point of booking to boarding the plane to being transported to the comfortable hotel, which was great for us - nice quite location, excellent food and free bus into Palma twice a week meant we could see the lovely capital. An excellent deal all round. Mr and Mrs Dutton… Read Full Review

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★★★★★

“Carda Beach Hotel Kos”

Written on: 22/10/2012 by tigersutton (1 review written)

Just back from 7 days at the Carda beach featured with Broadway Travel Everything excellent from our 1st. contact until holiday completion with good response from everybody at Broadweay. Looking forward to booking our next special from the wonderfull offers asvailable. Nigel & Betty Allington… Read Full Review

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★☆☆☆☆

“POOR SERVICE FROM CUSTOMER RELATIONS DEPT”

Written on: 16/10/2012 by valslater (1 review written)

This is how long I have been waiting for a reply from them It is now the 9th October, only nearly 5 months after my holiday and still waiting for a resolution to my complaint. Please progress this for me Still not had a reply… Read Full Review

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★★★★★

“more than helpful”

Written on: 13/10/2012 by MISSITALY (1 review written)

Very efficeient and pleasant representatives on the phone. After an initial call to discuss prices my wife and I had a discussion on whether to confirm the booking. When we called back we found that the admin team member had been busy in the background and had sorted out a better (and cheaper) transfer from airport to hotel.That really impressed us, and of course we were pleased to save more money. With only a week to work in, the air etickets arrived within 2 working days, so saving us… Read Full Review

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★★★★★

“ EVERYTHING WENT TO PLAN!”

Written on: 08/10/2012

BETTER THAN AVERAGE COMMUNICATION FROM ASSISTFULL STAFF. ALL TIMINGS WERE AS SCHEDULED AND TRANSFERS WERE AMAZING WITH NEW VEHICLES AND PERFECT TIMEKEEPING. THE RECOMMENDED HOTEL WAS ALMOST AS GOOD AS BROADWAY DESCRIBED BUT ANY SHORTCOMINGS WERE DOWN TO THE HOTEL ITSELF AND BEYOND BROADWAY'S CONTROL. WE WOULD SUGGEST THAT WHEN RYANAIR ARE THE FLIGHT OPERATORS THAT "PRIORITY BOARDING" SHOULD BE OFFERED AS A MANDATORY ITEM TO HELP ELIMINATE GETTING CRUSHED IN THE CROWD OR FINDING OUT THAT THERE'S… Read Full Review

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