I had my Nissan quashqai repaired, only a small repair but it was dealt with in a very friendly and professional manner. I had my car picked up from my home and given a courtesy car for a few days. I was impressed with every aspect of my care with nationwide repair centre, from the man on the desk through to the delivery driver. I would highly recommend Nationwide repair centre to my family and friends.

Following damage to my car by the Phantom of the Carpark, my car was booked for bodywork repair at Nationwide in Plymouth by my insurers. My car was collected from my home by very friendly staff. I was kept informed of the progress of the repair with regular text messages. A week after my car was collected it was returned by the same staff. The repair was excellent, no sign of the damage. The car had also been washed & valetted.

As the approved repairers of our Motability insurance company we have had our car repaired twice in the last six months by the St Philips, Bristol workshop. The first repair earlier this year took a lot longer than we would have hoped or expected but our recent experience was first class in terms of time taken, contact with NCRC and the quality of their work undertaken.

I can't thank Nationwide Daventry enough for their excellent service both for the repairs they did to my Yaris but also the first class admin. Especially the help and understanding I received after I'd wrongly told them to fill my petrol driven car with Diesel.Thanks especially to the two ladies I dealt with.

Brilliant and polite staff and brilliant finish on my car after a small accident.

The reception staff were polite and the car was finished well. However, it took two weeks longer than predicted: it would be useful to give a best case-worst case scenario rather than just telling customers the quickest time it might take. Then customers can plan accordingly and arrange alternative transportation. It would also be helpful if the garage clarified what makes of cars they actually have parts and/or expertise for, and when they're likely to have to send it off to another garage for certain repairs/parts.

Brilliant Team at Kings Lynn (from the time of no fault accident on 21st Nov 2019) to telephone call and following day collection of car. Collection driver very friendly and helpful gave me some paper work with web pages to how to get updates on what repair stage, that car was in (didn't use this as was getting lots of updates via telephone calls and texts - Thank you). Call from a guy on Monday 25th November with regards to what will be happening with car and then many texts to say parts ordered - stripping car etc. Call from Lady at Kings Lynn (sorry forgot her name) 4th December reference returning Car, returned 5th December between 8am - 12pm car arrived at 11.45am, was really impressed by repair and helpful delivery driver who informed me that the work was guaranteed for as long as I owned car. Cant thank the Team at Kings Lynn enough even down to the smallest detail like my boot lid protection strip amazing.

My car was sent to the Wakefield branch by my insurance company after a rear end accident. I was very impressed with the two guys I dealt with who were very professional when collecting my damaged vehicle. Wanda was also very courteous and organised with text and phone calls to let me know about my vehicle repair progress.My car was returned to me promptly and in a fantastic condition my car is my pride and joy and I am very grateful the process was easy and professional at such a difficult time thank you so much.

My wife, in our Toyota Yaris, recently had the misfortune to meet with a muntjac one dark night resulting in a disfigured front 'fairing'*** to the vehicle.. At first it looked to be little damage but in the light of day the 'fairing' had disconnected with the adjacent body panels and was found to be split. Nationwide Gladwins have now invisibly repaired the fairing, fitted a new foglight and replaced the parking sensor. The repaint is such a good match that it is impossible to tell there was ever any damage, so overall I am very pleased. The vehicle was picked up and re-delivered thus saving me a lot of hassle. I would thoroughly recommend Nationwide Gladwins for any repair work. I have no information on costs so am unable to comment on 'Value for Money' below *** the front offside corner of the car, below the headlight

Great service, very quick and especially liked receiving frequent updates on what state my car was in so I could roughly plan ahead for when it was ready. My car came back in perfect state and had even been thoroughly cleaned!

Our car had minor damage in an insurance claim accident. Nationwide contacted us after we had reported this to our insurer, within a couple of hours. They brought our replacement car to the house and took ours away for the repair. It was returned a week later. Throughout this they kept in touch with us to tell us of progress. The technicians did a great job of work, and the individuals who took the car away and then brought it back we’re both very helpful and friendly. This is what great service should be like!

From the day my car was picked up I’ve received phone calls keeping me updated with what was happening with my car and I’m very pleased with the work as well

I was really worried that my insurance company assigned this garage to fix my car after reading bad reviews on trustpilot however all my fears proved to be unfounded. The Slough branch fixed my car and the only hold up to the repair was the inability of my insurance company to find a suitable adapted hire car for me to use whilst mine was being repaired. The garage were really understanding and happily postponed collection of my vehicle until I had the courtesy car. Once they collected my car they kept me updated with a phone call after the damage had been assessed and then the progress of the repairs via text message. All in all the repairs took just under three weeks. I got a call to say that the car was ready at 4.30pm on Friday afternoon and it was delivered to my address at 8am the next morning.

Once we established a connection with you everything went like clockwork. We were impressed by the staff's courtesy at all times,and the telephone calls along the way to keep us in the picture.

After my vehicle stalled in a flood it was taken to Nationwide fearing it would be written off. But I was called saying that being a week after the incident it had dried out, was checked, taken for a run and returned to me with no cost. This sort of honesty and good will is rare these days. I will use Nationwide from here on if needed.

Car was sent in by insurance company for a repaint to scratch on front bumper due to third party reversing in to car. The car was collected from our home and thoroughly checked by 2 employees of the repair shop and marked with all the other existing marks that would not have been caused by the bump. Paperwork to show existing marks was signed and car taken. Our car was returned 4 days later with a lovely repair job to the bumper, however a new very noticeable deep scratch about 100mm long had appeared on the rear of the car. We checked their document with the pre-existing marks prior to repair and it was not on there. After numerous calls to the Repair shop (who hardly ever answers calls and emails) and calls to our insurance company they have told us that the the repair center will have to rectify the issue, but they are not contacting us to arrange. We are now over 3 weeks after the car was returned and still waiting. Absolutely shocking customer service.

I recently had my car repaired at the Littlehampton centre. I had a designated member of staff who I could deal with and was kept up to date on the progress of the job. The best thing was getting the car back spotlessly clean!

Overall the service I received from the Dumfries branch was very good. The only issue I had was due to the filthy state of the initial courtesy car which was quickly dealt with and a suitable replacement was delivered to me the following day. My own car was repaired and ready a day earlier than planned.