written by wurdlenurgh on 30/10/2012
the company has to be the worst manufactor of anything....and they know this.....as they dare not put a phone number for you to contact....seeking help etc.... thir products are unrealiable and the back up (being able to talk to a live person)...is even worse.......as they know the phone will be for ever having every customer who purcheased oine of their products will be continually on the phone to them. do not buy anything from thomson is the best solution to the problem...
written by nekdarrag on 18/10/2012
I have had three of these and not one has worked anything like they should.two weer returned and exchanged (that makes 5 then really) you have to retune practically daily, it records when it want to not when you do, functions should be good but most don't work. I have had hous, days,and weeks playing with them (tring to get them to work, but not much time watching them. I have removed the hard drives and had the most fun ever smashing the rest of them in to very small pieces.
Written on: 29/12/2012
I was given a dvb 160 by a shop keeper who'd obviously read your crappy negative comments?? Once I'd replaced the un-buyable lil grey box that connected 2 RF ports with an RF cable, from kitchen drawer, box has worked great for over 2 years. 10/10 Thompson, 2 programmable remotes great EPG.
written by on 02/05/2012
I have flushed better things down the toilet. Im going to take the hard drive out and put the rest in the bin. The company should be told to stop making these.
Written on: 29/12/2012
I simply replaced the grey box (box which is un-purchasable MMMM??) which connected 2 RF ports on back with RF lead, from kitchen drawer, et viola! best thing was a shop keeper gave me box as he'd probably read all the negatives on here, 10/10 Thompson pukka 'purchase', well had to carry it to car, two programmable remotes, great booklets, great EPG.
written by rantid on 18/01/2012
This is quite possibly the worst piece of consumer tech I have ever bought. I originally got it (this is my third) a few years ago for the pause/rewind function and since then it's been updated with series link and a 14-day EPG which is great except you can't use it as it freezes, locks up and randomly re-boots itself several times a day and sometimes after switching it off and on again it gives nothing but a black screen on my TV. Don't get me wrong, the features are good but the application of them is poor. It worked (all three of them) for around a year with the odd re-boot needed but now it's an occurance that happens several times a day. It misses recordings, corrupts programs that have to be removed on boot and despite several OTA updates it's getting worse and worse to the point of it being almost completely useless. Don't waste your money. Spend an extra fifty or sixty quid and get a better one. I should've learnt my lesson after the second one but I won't be making the same mistake again!
written by gavinnorthants on 17/06/2011
Had mine for about 2 years, then it stared playing up and just got worse and worse till it became useless. At first was not to bad but occtionaly crashed and missed recordings. I loved the series link feature and was as good as Sky plus. But all good things come to a end and the thing became unreliable. Shame as would expect it too last about 5 years, or maybe I'm being old fashioned!
written by on 06/02/2011
Absolute pants!
This set top box is the worst piece of tv kit I've ever had. Despite resets and formatting the hard drive it continues to be non responsive in use. I have complained at least 5 times to topup tv who admit you either get a good box or a rubbish one. I'm going to buy my own.
written by handicap16 on 17/01/2011
My Thomson DV3 250 Digital Recorder will lock off/jam some times twice a night or more,problem seems to be with the hard drive disc when being used.
written by on 13/10/2010
this box keep stalling when loaded up useless peice of junk do not buy
written by on 21/08/2010
rubbish hardware,rubbish software,frequent freezing,billigerant staff,third replacement box!!!!top up tv should disappear!
written by on 30/07/2010
We've owned our Thompson box now for about 2 years. From December last year we have had constant problems. For the last 7 months, it has frozen, would not accept the t.v. guide updates. This week, we could only watch BBC1 - nothing else and now I've just turned it on, it wont even boot up. We could've bought a cheap digi box for £20 but thought we'd get a recording one. DO NOT BUY THIS PRODUCT, I'd sooner put my money on the horses!!!
Written on: 29/12/2012
I was given a dvb160, its pukka, thanks for crappy reviews, shop keeper had obviously read ALL the negatives, I simply replaced the un-buyable little grey 'box' on rear RF ports/sockets, replaced for free with an RF lead, who has'nt got 2/3 of them in the kitchen drawers? 10 outta 10.
written by on 30/07/2010
bought this about 2+ years ago and was ok for a few months then started freezing up and not letting me delete things for hours. It kept corupting files and missed recordings, even topup programs. had to get updated software and it helped for a while then some of the problems came back. i have moved address now and the problems seemed to have ironed them selfs out but dont think thats anything to do with it. give it 2 stars for the features and ease of use when it did work. would not recimend it to my friends as they still tar and feather people over here
written by on 27/06/2010
If the thomson worked as it should I would give it 5 stars.
The first box I had was awful and was exchanged but after 1 year it is locking up everytime I delete something and pops off in the middle of recording, I also have the new square shape one and it is perfect. I see Tesco direct sells reconditioned ones, these must be all the awful ones that we have taken back, at £80 I am tempted to get one as they might have got it ok now. Anne from Bath PS I would have liked to know thaT A NEW MODEL WAS COMING OUT. obviously they knew the score!!!!!
written by on 11/06/2010
The first box that was delivered was an absolute nightmare so I had an exchange, excellent customer service with superfast delivery by DPD. My second box has been an absolute gem and I would have no hesitation in recommending this machine to anyone.I have not had a single problem with this second box and it does exactly what I ask it to. I know that many have had problems with this box but I can only speak with honesty and can find no fault at all and I would certainly buy another Thomson box.
written by on 28/04/2010
Shocking!! Do not buy this item! Items become corrupt every DAY! As the box fills up it gets slower and slower (even with 65% free) and more and more items get corrupted. I've just deleted 2 items at 40 mins each and it took over 5 mins. It "re-boots" itself multiple times every day (usually when deleting). Records sometimes start upto an hour early! It's a load of rubbish!
written by on 25/03/2010
totally agree with the majority of the other reviews this piece of equipment is so annoying its freezes quite alot the channel guide doesnt show most of the time it wont record and now to top it all its stopped workin all together the standby light just keeps flashing total RUBBISH !!!! read the reviews and take it in DO NOT WASTE YOUR MONEY !!
written by on 22/03/2010
Don't buy or use one of these boxes, they are rubbish. Cooling fan is noisy, and unit often locks up. Despite numerous 'over air' software & firmware upgrades the box is still unreliable. Worst item I've ever bought, I was warned but didn't listen - wish I had ! Now have an excellent Humax unit - what a difference, worth every penny. Save your money, don't be tempted to buy one of these boxes at any price !
written by on 17/02/2010
Do not buy this product, find another hard drive recorder.
Too many problems with this one.
written by on 23/01/2010
I have had this Thompson recorder for a wile now, so far its been great, i record from it nearly every day . it has frozen two or three times on rare occasions but in all its quick and easy to use
written by on 22/01/2010
THESE MACHINES HAVE A POOR POWER SUPPLY COMPONETS, IN IT ARE LOW SPEC CAPACITOR RUNNING TO THIER MAX TOLLERENCE AND WILL FAIL....CAUSES MOST OF THE ERRORS/FREEZING CAN BE UPGRADED TO HIGHER QUALITY VALUE CAPICITORS FOR BETTER PERFOMANCE BUT NOT COST EFFECTIVE I AM A ENGINEER SO I DONE MY OWN WOKING PERFECT FOR LAST 3 MONTHS
written by on 22/01/2010
agreed, this thing is so frustrating, its constantly freezing up, losing recordings, not even recording some things, and then corrupting other things! dont think my new one will be a thompson some how!
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Workingfine's Response to wurdlenurgh's Review
Written on: 29/12/2012
I was given a dvb 160 by a shop keeper who'd read your crappy reviews, once I'd replaced the lil grey box thingamy connecting 2 RF ports, replaced with an RF cable (who han'nt got 2/3 them in cupboard drawers?) box has been great for 3 years since. 10/10 Thompson