Bradgate Brides, Anstey, Leics Reviews

Click here if this is your business
★★★★☆
3.5 / 5
65% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Bradgate Brides, Anstey, Leics - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★★★★

“As soon as we walking in the shop we were made to feel...”

Written on: 18/08/2011 by curlygem (1 review written)

As soon as we walking in the shop we were made to feel so welcome. We were given plenty of time (and a cup of tea) whilst looking through dress brouchures. We were lucky as it was a quiet afternoon, so I spent a good couple of hours trying on dresses. The staff were so helpful and friendly and gave loads of advice from things about the dress and different styles/fit, to my hair, my jewellery - everything! I didn't have anything like as good an experience anywhere else and I wouldn't have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Wonderful!”

Written on: 18/07/2011

A friend recommended Bradgate Brides to me after she bought her gown from there last year. I made an appointment for a Wednesday evening and had a wonderful time. My bridesmaids and I were made to feel really welcome, we had the shop to ourselves and were given loads of options to look at before actually getting started trying on the dresses. The selection of gowns is great with a good range of shapes, styles and materials to choose from - it was fabulous! Jo was great at picking out gowns… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I read the reviews on Bradgate brides and to be honest...”

Written on: 17/07/2011

I read the reviews on Bradgate brides and to be honest if my friend hadn't got her gown from there it may have put me off going . I went to my appointment as planned and a little apprehensive ...as im a very big lass ...theres no getting away from that fact!! GIRLIES !! ... whoever has wrote those less than complimentary " opinions " dont know what their talking about and sound far too sensitive ! The girl who was so upset that the shop didnt close for her ...WHAT ? who does she think she is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Awful and insulting”

Written on: 28/06/2011 by Margie11 (1 review written)

I am speechless. I had an appointment on Saturday - really excited, as just booked the wedding venue, etc. I met the "consultant"...she wasn't very warming - quite unfriendly truth be known. She didn't listen to what I was looking for - staight, flattering and strapless. The dresses she was choosing for me really accentuated my hips (a little on the large side - very self concious of). Maybe I'm a little too senstive- but she kept on saying "this for YOUR shape"...I know I'm not a size 10… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“I was wondering if this shop had any reviews and found...”

Written on: 06/04/2011

I was wondering if this shop had any reviews and found some on this site as I had an appointment booked so thought I would check them out.I went to my appointment as planned and was not put off by some of negative reviews.I was treated very well on entering the shop and browsed around a well stocked bridal shop, while I waited for my appointment whom I thought was with the manageress as I was a little early.The selection of dresses that I chose were as I wanted but I was also advised on some… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“what a wonderful experience i had when i came into the...”

Written on: 29/03/2011

what a wonderful experience i had when i came into the shop, nothing too much trouble for the wonderful staff, i purchased a wedding dress, and i will be returning for my bridesmaid dresses and mens suit hire, thanks to suzy and girls… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I didn't like this shop - found the staff hoity toity...”

Written on: 27/03/2011

I didn't like this shop - found the staff hoity toity and stand-offish. When asked what I was looking for I felt that I was being told I was too fat for what I wanted. OK, I am more curvy and I accept that, but really is there any need to be so blunt? The dresses they did put me into didn't feel comfortable and weren't even close to the style I want. I felt I was being rush due to the conveyer belt system going on.

To sum up: not impressed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Susannewilkie's Comment

Written on: 28/03/2011

Bradgate Brides staff are anything but standoffish as the 100's of thank you cards bear witness to that are available for anyone to view within the store or on our web site. We also cannot help the fact that some girls are sensitive about their weight and if you actually read this comment again, our stylist did NOT say this girl was fat, she assumed that herself. Our average size of our bride is a size 16/18 and on the same day as this lady visited one of our brides ordered a size 24 and was extremely comfortable with our stylist Carly. If a larger sized bride does not want constructive advise on which gowns suit them, please do not visit bridal salons at all as you will not find figure hugging fishtails for a size 20 bride in any shop and we will only advise on gowns that will suit the brides shape and to make them feel great on their wedding day. If a bride wishes to not have any advise I would suggest she visits the internet to buy her gown or a discount warehouse store with no assistance at all. We only wish to see genuine brides who are appreciative of our assistance as the 500 or more brides who we do supply gowns for every year are.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“I was recommended to go here by a friend who bought...”

Written on: 27/03/2011

I was recommended to go here by a friend who bought her bridesmaids dresses from Bradgate Brides. I went there and was welcomed by friendly staff, and although I didn't have an appointment, they were more than happy to let me have a look at some of the dresses. I made an appointment for the following day and tried several dresses after giving my ideas to Jo who then found a range of dresses to match my size and style. This was the first shop I went to after visiting quite a few where they added… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“I'm not sure if we're talking about the same member of...”

Written on: 27/03/2011

I'm not sure if we're talking about the same member of staff here. I've just bought my dream gown from Bradaget Brides and I can't fault Suzy (or the other ladies) I didnt really have any idea what would suit me so left it to her to find me something fantastic and I have to say , she did a marvelous job. Wouldnt have been able to pick the gown myself but it looks amazing on and I cant wait for it to arrive… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I didn't find this shop particularly special. In my...”

Written on: 25/03/2011

I didn't find this shop particularly special. In my opinion Berketex Bride has much more stylish dresses and are definitely more helpful in there.

The staff were not very accommodating either; I was greeted warmly when I came for my appointment… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I agree with the poster below - the one who "should be...”

Written on: 21/03/2011

I agree with the poster below - the one who "should be living with her fiance"!!!!. I didn't find the staff particulary helpful and the dresses have been nicer in other shops I have visited. I won't be buying my dress from here either and luckily I have lots of time to look.

I wasn't given any advice on what would suit my frame - I'm 5ft 10 and a size 6-8. I was just given some dresses to try on. Other shops have closed the shop for you and offered you a drink and really made you feel… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Susannewilkie's Comment

Written on: 26/03/2011

Gown selection is objective and Bradgate Brides service over 500 brides per annum so the occasional customer will not be happy.Just by looking at the list of designers ensures a great colection of dresses. 5 out of 500 brides not happy reviews is not bad going actually for customer saisfaction.. Also why should a shop open up when it is obviously out of salon hours? Will the bride pay extra for more staff wages or utilities? Bradgate Brides offer 40 hours a week open times plus late night for convenience on a Wednesday until past 10pm. We do actually open up when needed out of hours but only for brides that have purchased or are definately ordering. Water is always offered and coffee can only be served away from the main bridal salon for obvious reasons. The majority of bridal shops do not offer any refreshments whatsoever.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Beautiful shop and lovely staff, i have been 3 times...”

Written on: 21/03/2011

Beautiful shop and lovely staff, i have been 3 times now, twice trying on dresses and once when my dress arived, the staff have always been very knowledgeable and helpful and they had the best selcetion of dresses than any of the other shops i visited in leicestershire. The person below who says the dresses were chavvy obviously has no taste! as i tried on around 12 dresses altogether and loved everyone of them, in the end i bought a dress called Seville, dont know who the designer is, just… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Are you kidding would I recommend a friend?????!! NO...”

Written on: 20/03/2011

Are you kidding would I recommend a friend?????!! NO WAY! Staff: unfriendly, cold and ridiculous questions asked...i.e. "are you dreading living with your fiance"? WTF? The dresses were also very chavvy - have seen better in trampy wedding dress factory outlets.

DO NOT GO THERE - you deserve better - it's the best day of your life for goodness sakes!

PS...I had to select a star for this to be printed - it doesn't deserve one… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Susannewilkie's Comment

Written on: 30/03/2011

I do believe that this lady in question obviously has a rather strange taste in bridal gowns if she feels that Enzoni.Maggie Sottero and Benjamin Roberts are (in her words) CHAVVY. Perhaps she would like to inform the 60,000 brides every year in the UK alone that purchase these designer gowns?? Each to their own.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Considering this is supposed to be the experience of a...”

Written on: 03/02/2011

Considering this is supposed to be the experience of a lifetime for us girlies, the moment you dream of, trying on all the beautiful dresses in preperation for one of the most important days of your life! Well I can honestly say that my experience with this bridal shop was a complete nightmare! I have always thought this was supposed to be the leading bridal shop in Leicestershire. Well they were rude, unhelpful (i had to struggle to put my own veil on)and when I arrived for a 'fit' of my newly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Susannewilkie's Comment

Written on: 26/03/2011

Absolutely ridiculous comment about the seamstresses of Bradgate Brides..Seamstresses are available from Tuesday to Saturday within the salon at various times. If a bride does not fit in with these appointments the seamstresses kindly offer an evening or Sunday appointment at their own homes and this is when the seamstress list is given out. Storage of gowns is free of charge up to a few weeks after delivery of a gown However if a wedding is 3months or more away from the time of delivery(that the bride has requested), storage is available at £5 per week to cover insurance costs only. This is clearly covered and given to the brides at the time of ordering. At times during the summer months we may have 200 brides gowns on the premises which we feel is a huge responsibility.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“I have visited a few wedding / bridal shops in my...”

Written on: 22/01/2011

I have visited a few wedding / bridal shops in my search for a dream dress.Having read the reviews I decided to make an appointment with a stylist at Bradgate Brides I asked if the stylist Jo was available as she seems to be the one to see, but was informed she was on honeymoon which was a shame but I was assured another member of staff would give me her professional service and complete attention on my visit.Looking forward to my appointment with the manageress Suzy I thought great.Now this is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pearly Queen's Comment

Written on: 26/01/2011

Having read the last review I can't believe we are talking about the same shop. I visited a couple of weeks ago with my friend to try on some wedding dresses and found Suzy really helpful. Although she explained she had only been there a couple of weeks, she was extremely helpful and knowledgeable and put me completely at ease. I've found THE dress at the shop and can't wait for it to arrive.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“On my first visit to this shop i was greeted by a...”

Written on: 21/11/2010

On my first visit to this shop i was greeted by a lovely lady called Jo, she was fantastic, me being 45 and lets say not a size 10! i was feeling a bit nervous , i told her what i would like and her opinion was genuine and she put me at ease , there was no hard sell and she made me feel like a princess and i had her full attention , on my futher visits the other staff were less than curtious, i was told i was an hour late for an appointment, (which i wasn't )and would not be seen , then was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Susannewilkie's Comment

Written on: 30/03/2011

We are never rude to any customer. However there is a difference between sales personnel and efficient reception staff and sometimes brides expect the chatty manner of a trained sales person to be the same on a person who is in charge of the office. Therefore when you are stating a fact,as the office staff obviously have to when asked questions, you are not selling a gown and pampering. Wedding gowns are worked on by the seamstresses in strict wedding date order and in busy periods if a bride puts on weight or loses weight she may request a seamstress to work on her gown a few days before her wedding, which they do so as a matter of urgency... then obviously a bride that is not gettign married for a number of weeks may be constantly calling for her gown when it is being worked on in order. I am absolutely positive that the same girl if she were to suddenly decide to change the height of her shoes or change shape would insist that we alter her gown a few days before her wedding and make certain that ANOTHER brides gown was not worked on at that time. In turn she would have to wait. If a gown is needed weeks before a wedding...then it is the brides responsibility to inform the seamstresses of the latest date in which she is happy to receive her gown. They will work to this date as if it were her actual wedding date then. Bradgate Brides have never missed one single wedding date in 10 years with either delivery or alterations. With designer hand made gowns the bride would not have a final fitting even until 2/3 days before the wedding in any case to ensure a perfect fit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“The best bridal shop I visited. They care and this is...”

Written on: 28/10/2010

The best bridal shop I visited. They care and this is shown in the service they give you. The best dresses from the best designers! Lovely salon with lots of accessories also on offer as well as bridesmaid dresses. Would highly recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Just thought for a minute...Fantastic ,,i will say to...”

Written on: 15/09/2010

Just thought for a minute...Fantastic ,,i will say to susanne your staff are great thanks to you all in all the departments ... happy xx and now a married woman!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Hi,, I have just had a wonderful time at this...”

Written on: 23/05/2010

Hi,, I have just had a wonderful time at this salon.The staff from as soon as I walked in made me feel comfortable as i was quite nervous as to what to expect.I was not really sure what styles would suit me and was met for my appointment by Jo.She put me at ease as to what we should try without going through lots of dresses and was a joy to have her company throughout my appointment.Many thanks to you all and not to forget Karen who was extremely helpful and patient.I look forward to going back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“I was very impressed when i visied the store not so...”

Written on: 25/02/2010

I was very impressed when i visied the store not so long ago.
I was given an Hour and a half appointment with the Lovely stylist Jo , who i found to be very friendly and extreamly help as were all the staff, most importantly i did not feel at all preasurised to buy and genuinely enjoyed the whole experience. I have since been back to purchase my dream Gown and Bridesmaids where again i had an hours appointment with Emily who was just lovely! she did espcially well helping me with the hard task… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview