Recently my cat die of unknown causes, he was 2. Saga were fantastic paying the benefits within one week and the process was easy which at such a time is important. I would use them again.

The cost for my 7 year old dog started at around £8 (when he was 6 months old). I have complained in the past at the steep rises and was told it was due to increase in vet fees. The renewal has just arrived and they now want £33 a month, this is a step too far and I am now going to change insurers. They are almost double the cost of some other insurers for much the same cover.

A company that I trust that gives a good service at a price but possibly rather self-satisfied. Easy phone contact with helpful people, payment fairly prompt and no quibbles though all my claims have been straightforward injuries for vet costs. Annual premium (top category) has virtually doubled in 3 years. Explanation being that more claims and increase in vets fees. No opportunity to drop those aspects of insurance that are unimportant to me eg holiday cancellation. Mean rate for boarding with private individual if I am in hospital - £4 a day.