Cartrawler Reviews - www.cartrawler.com

★★★★☆
4.2 / 5
85% of users recommend this
  • Customer Service

  • Value For Money

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★★★★☆

“La pulizia interna dell’auto era molto scarsa”

Written on: 30/01/2018 by KendrickMcIntyre (1 review written)

La pulizia interna dell’auto era molto scarsa… Read Full Review

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★★★★★

“professional operator at the desk”

Written on: 29/01/2018 by evalros1961 (1 review written)

I found the assistant's professionalism and competence at the ceck-in desk… Read Full Review

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★★★★☆

“Everything went easy and fast”

Written on: 29/01/2018 by NaimaKirby (1 review written)

Everything went easy and fast… Read Full Review

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★★★★☆

“We had a nice day”

Written on: 29/01/2018 by Madisyno279 (1 review written)

Car pick up was easy and the staff was very helpful and friendly. Although the car was a bit old and already had lots of scratches, we enjoyed the ride… Read Full Review

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★★★★★

“Easy to use”

Written on: 28/01/2018

I found Car trawler to be rather easy to use and that it found the best deal. The booking process was simple but effective. The car hire company could quickly and easily locate my booking and the car was ready to go. There were no problems of misscommunication that so regularly plagues travel aggregators like this company. I found that their service ensured I found the best deal with the minimum of fuss and lost work time. I would recommend them to my colleagues, family and friends… Read Full Review

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★★★★★

“Cheap and efficient”

Written on: 28/01/2018 by Lambwl137 (1 review written)

Needed the car to reach my hometown and back. Everything went smoothly… Read Full Review

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★★★★★

“Great value, fab service, very freindly.”

Written on: 28/01/2018 by LillianaDavis100 (1 review written)

The walk from the airport to the car hire reception was just a few minutes. There were a couple of people in front of us, but we could sit comfortably and warmly knowing that we would be seen after the others. Very friendly guy, who was helpful and knowledgeable. We had an upgrade for no extra money (although we haven't had the credit card statement through yet, I am sure it will be correct) It was dark so we couldn't check the car until the next morning, photographed some damage and this was… Read Full Review

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★★★★★

“Reasonable price car hire”

Written on: 27/01/2018 by Frog70uk (1 review written)

Arrived at Alicante Airport and was out and away in my car in less than 15 minutes reasonable priced car and would recommend to anybody you just have to know that they hold a deposit in your credit card… Read Full Review

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★★★★★

“Super!!!complimenti a presto!!servizio che funziona...”

Written on: 26/01/2018 by 228Kerr (1 review written)

Super!!!complimenti a presto!!servizio che funziona benissimo!raccomandabile a tutti io sono rimasto abbastanza soddisfatto!!… Read Full Review

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★☆☆☆☆

“Disrespectful service and lousy excuses = worst...”

Written on: 25/01/2018 by KSENIAGRB (1 review written)

Disrespectful service and lousy excuses = worst car-not-sharing experience. I had booked a car with Cartrawler in Barcelona and the manager at the rental desk refused to release me a car on the ground that my driving license was not in the Roman language and therefore not valid. My licence was issued in Russian Federation but the data about the driver is both in Cyrillic and Roman alphabet. When they found another excuse and told me that I had to provide an international driving licence. But… Read Full Review

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Cheatedbygoldcar's Response to KSENIAGRB's Review

Written on: 28/01/2018

Try complaining to: European Consumer Centre Reference - they are an EU body and they were extremely helpful to me in sorting out Gold car and Web Crawler who are both rubbish. Look at Gold cars reviews and make your own judgement, WebCrawler book you with Goldcar then refuse yo assist when, inevitably the latter rip you off.

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Kseniagrb's reply to Cheatedbygoldcar's Comment

Written on: 05/02/2018

Thank you for your advice!

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★★★★☆

“Good value gor the price”

Written on: 25/01/2018 by Wolpic (1 review written)

Beside the deposit policy all was Fine. Be carefull with the additional insurance. Hope the full tank at return will be quoted with the deposit. Car was in a very good condition… Read Full Review

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★★★★★

“Servizio eccellente”

Written on: 25/01/2018 by KierraMcDaniel151 (1 review written)

Vettura secondo le aspettative. Accoglienza veloce e cordiale. Ritiro e consegna velocissimi e gestiti in modo telematico. Documento di checkout e checkin inviati in tempo reale via email. Consigliato… Read Full Review

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★★★★☆

“nice tidy merc”

Written on: 24/01/2018 by irishclevertrevor (1 review written)

great car...desk staff were a bit too dramatic about everything..over helpful is a better description.no problem going back again...stress free experience… Read Full Review

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★☆☆☆☆

“Farcical theives ”

Written on: 24/01/2018 by markgingeevans (1 review written)

An absolute farce of a company An absolute farce of a company, I tried to cancel my booking at the airport due to a mistake but was told that I couldn’t have my money returned. Every time I called, I was told to calm down even when I wasn’t irate, then every so called customer services person once they realised they couldn’t win the discussion said that are terminating the call. Myself and my partner with 2 infants were left toing and froing from terminal to car pick up for three hours… Read Full Review

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★★★★★

“All the staff very helpful,the car very clean,very...”

Written on: 23/01/2018 by JaxonKirkland192 (1 review written)

All the staff very helpful,the car very clean,very good price for the car… Read Full Review

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★★★★★

“Great service”

Written on: 23/01/2018 by ElsieHanley130 (1 review written)

Super service from Green Motion - pick up is a bus ride from the airport but easy enough to find… Read Full Review

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★★★★☆

“Good Value”

Written on: 22/01/2018 by Hannayb17 (1 review written)

Although the car I received was older than what most other agencies offer, the cost was reasonable, the service was good, and the pickup and dropoff locations excellent… Read Full Review

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★★★★★

“Location simple et vraiiment pas chère ”

Written on: 22/01/2018 by AliWebster (1 review written)

Tout à ete très bien de la réception à la remise du véhicule, simple, rapide efficace et pas cher. Seul bémol, nous n'avons pas eu le véhicule choisi mais un véhicule de gamme identique… Read Full Review

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★★★★★

“ottimo fantastica”

Written on: 22/01/2018 by Koenc207 (1 review written)

ottimo auto nolleggio. davvero consigliato per gli altri viaggiatori. … Read Full Review

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★★★★☆

“As is so often the case the car that was pictured on...”

Written on: 20/01/2018 by 245Holland (1 review written)

As is so often the case the car that was pictured on the website - a VW Passat- was not the car that was offered on collection. Instead I was offered a Citroen and had to pay more for the Passat. This is always very irritating and I am surprised that it is even legal, as although of course it always says " or similar car" ....... … Read Full Review

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