Cartrawler Reviews - www.cartrawler.com

★★★★☆
4.2 / 5
85.4% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Cartrawler www.cartrawler.com - Ask a question now

Media Gallery for Cartrawler www.cartrawler.com

Cartrawler www.cartrawler.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

☆☆☆☆☆

“Even though I paid the excess insurance online with...”

Written on: 14/08/2008

Even though I paid the excess insurance online with Cartrawler, I had to pay 69 euro again at desk or pay 1200 euro deposit for excess, so I don't think it was worth taking out insurance online… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“Car booked not big enough for our party. Dispute over...”

Written on: 13/08/2008

Car booked not big enough for our party. Dispute over description of size. We cancelled the Alamo booking and went to Hertz. Got an immediate refund on insurance of £80.00 but not our £316.00 from Car trawler. Whilst on holiday tried to use their confirmation e-mail to confirm the cancellation, and inform of our problem, but it was a 'no reply' e-mail and would not allow communications. No links to adjust or cancel. Website showed no option to cancel or adjust booking either. Hard to find… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Cartrawler sent me to the wrong address to pick the...”

Written on: 11/08/2008 by webbie1971 (1 review written)

Cartrawler sent me to the wrong address to pick the car up in Ayia Napa which was a 12 euro taxi fare from the hotel, then had to walk 2 miles in blistering heat to collect car. Website will not let me upload evidence for claim… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“When booking with Cartrawler I stated that I intend to...”

Written on: 23/07/2008 by majahawodwa (1 review written)

When booking with Cartrawler I stated that I intend to drive the car across the body to Zimbabwe but they went on and reserved a car with the company which does not allow their cars to Zimbabwe. I cancelled my reservation with the car company. I am trying to contact them so that I can get a refund for my booking fee. They say cancellation is by telephone only but I can't find a telephone number on their website.
I am still trying to get my booking fee back because I have cancelled my booking… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
★★★★☆

“Used Cartrawler to book a car in England. Ended up...”

Written on: 23/07/2008

Used Cartrawler to book a car in England. Ended up with Budget got a fantastic price much better than anything else available. Got a cheap upgrade in the UK to a mini Van.
Would recommend them and have done to many others… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“I wouldn't recommend doing business with this company....”

Written on: 10/07/2008

I wouldn't recommend doing business with this company. Directions to pickup car at Fiumicino were poor. Waited an hour for someone to show up. Had to go get car which took 45 minutes and when he returned it was not the station wagon ordered and there was no luggage rack which had been ordered… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
★★★★★

“Easy to use web site. Clear instructions. Saw there...”

Written on: 27/06/2008

Easy to use web site. Clear instructions. Saw there were some negative comments. My experience very different. Hired but had to cancel. Deposit returned in full within 48 hours. Will certainly use again… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“I booked a car 2 months before my trip, paid the...”

Written on: 09/06/2008 by gkk (1 review written)

I booked a car 2 months before my trip, paid the deposit and received confirmation. When I arrived at the airport to pick up the car the company had none and also said they would not hire to 21s even though this was agreed on our confirmation. So I was stuck in the airport and had to make my own arrangements. Not only that but it is impossible to talk to a real person at cartrawler to discuss these problems. Steer clear… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“Cartrawler didn't supply the car that was requested...”

Written on: 04/10/2007 by P Turner (1 review written)

Cartrawler didn't supply the car that was requested and confirmed. Had booked a 7 Seater Galaxy TDI or similar through budget rentacar. Budget had notified Cartrawler that they were unable to supply a 7 seater. Cartrawler now refuse to refund deposit… Read Full Review

Click here for great deals on Expedia
Report this review
Was this review helpful? 0 0
overview
Deals on Expedia