JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
690
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“Superb support”

Written on: 16/11/2012

I've been with these guys for quite a few years now and the support has been excellent. I've submitted a number of tickets over the year and the response has always be quick and to the point. Every problem always sorted in no time. I thorally recommend them to anyone… Read Full Review

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★★★★★

“Brilliant. Plain and simple.”

Written on: 16/11/2012 by jhleslie (2 reviews written)

I am a complete novice attempting to create a website and when I hit a problem their speedy response was most reassuring. Even though the question that I asked was really down to my ignorance rather than anything to do with them. I felt that their customer service was really first class. Excellent value for money... I can't recommend these guys enough… Read Full Review

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★★★★☆

“Good service but prices increasing all the time”

Written on: 12/11/2012 by twomoons (1 review written)

Relatively new hosting company that started off super competitive in the pricing area. However it seems this was to draw in the customers. As soon as they were bigger they went to become a ltd company - the client footed the vat increase. Since then prices have increased twice without warning. These are not fixed price packages. ( The VPS 10 was £15 with no vat per month - within two years it is £30 plus vat per month) However on the whole the services are good - there have been a few… Read Full Review

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★★★★★

“Great customer service ”

Written on: 09/11/2012

They know their stuff and respond promptly to requests - very pleased Thanks, Simon … Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 02/11/2012

I've had major problems in trying to move a dormant domain registration from Tucows (avoid Tucows at all costs!). The Tech Support team at Justhostme have been great. I've had lots of help and advice, and now my domain is registered with Justhostme and I can at last get on with building the website. I've got another domain already hosted by Justhostme and again I've had absolutely top-notch support from the Justhostme Tech Support team. Many thanks folks… Read Full Review

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★★★★★

“Highly recommended”

Written on: 23/10/2012

I would highly recommend these guys for hosting. I have ben using them for a few years now and have had nothing but excellent support from them. Cost is competitive and backed up by excellent customer service I wouldn't go anywhere else for domain hosting. Ticket system for support but a telephone number is available should you need instant support. Like the title says Highly recommended… Read Full Review

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★★★★★

“Great value, and includes cPanel!”

Written on: 17/10/2012

I'm a new-ish web developer and decided to give these guys a go since they were one of the few budget web hosts who offered cPanel, which is a must-have for me. Bought the 'Budget' package to test out the waters, so far it's fantastic. It outperforms my last host, who despite having a data center about 50 miles away from me, was severely lacking in performance. Their website is not only nice on your eyes, its also easy to use. Within about 5 minutes I was up and running. Will definitely be… Read Full Review

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★★★★★

“Good value, great customer support”

Written on: 21/09/2012 by lippystik (3 reviews written)

I've been with these guys for a few years now - I moved all my hosting and domains from the evil Easyspace, who are robbing b#@*ards. However JustHostMe are very very good indeed, they always respond promptly to support requests, and will do / help me with some of the techy things i'm less confident to do. Would defo reccommend… Read Full Review

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★★★★★

“Brilliant support service”

Written on: 03/09/2012

I've been with JustHostMe for over a year; submitted my first support request and received a reply and the solution almost immediately. This is the kind of reliability I need to keep my business running. Thanks JustHostMe!… Read Full Review

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★★★★★

“Really nice place to be”

Written on: 02/09/2012

Simply good service, tickets are answered quickly and accurately. Hosting is great and you get service for money everytime. Would recommend everyday of the week and twice on sundays… Read Full Review

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★★★★★

“Surprised”

Written on: 24/08/2012

I'm a very happy customer: You have given me all the answers to all my little questions very promptly, with clarity and I have been pleasantly surprised by the ease of the experience. usually online helpdesks give me brickwalls or explain things in technical jargon that i cannot undersstand, so it was nice this has all flowed through so well… Read Full Review

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★★★☆☆

“Got what I paid for, however could be some improvements”

Written on: 21/08/2012

I got the service I paid for, however there could be some improvements. I feel that my servers were always working perfectly and never had any issues. My issue was mainly with customer service, I always got a good reply via E-Mail support, however Just Host Me's live help on their website was rarely online. My other issue I had was with my domain name servers, this was due to where they needed to be pointed to. I contacted Just Host Me about this issue with my name servers and they fixed the… Read Full Review

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★★★★★

“Best. Hosts. Ever.”

Written on: 17/08/2012 by sentinel618 (1 review written)

I cannot use enough superlatives to describe the service provided by Just Host Me. Tickets, regardless of the subject are answered well within reasonable timescales, are always polite and makes the most difficult situation seem so much more simple. I would have no hesitation in recommending Just Host Me (and, in fact have done so) to friends, family and professional colleagues alike. I admit i was hesitant that the price was indicative of poor quality/ service but that has never been an… Read Full Review

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★★★★★

“So far so good”

Written on: 23/07/2012 by Kay77 (1 review written)

I have been with JHM for only a few months but so far service has been excelled. My website was hacked and I was able to get a new password withing a day. I am now in the process of making another site and pricing has been fine for just the basics. I would recommend, for those that can afford it, to get the most for your dollar and order a security package… Read Full Review

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★★★★★

“Excellent”

Written on: 13/07/2012

JustHostMe is small but perfectly formed - Jeff answers queries promptly and thoroughly. It may not be within 5mins, but you know you'll get the right response, and with little input form yourself. I'd definitely recommend for any SME or private business… Read Full Review

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★★★★★

“Don't listen to the negatives!”

Written on: 12/07/2012

It suprises me that people actually have anything negative to say about this company. Their service levels are second to none. In fact I've been with a few hosting companies in the past, some big and some small but none of them have matched the personal interaction and overall fantastic service I receive from JHM. People are moaning about uptime? I had my site go down for 5 minutes in the past 2 years I've been with them - now that's not something to quibble over! When you do need support, and… Read Full Review

Peer1's Comment

Written on: 28/07/2012

Well obviously your sites aren't hosted on Alpha or Bravo servers otherwise you would have experienced far more than 5 mins downtime. Nearly three weeks downtime in a year taking down fifteen of my sites/email with the result that I lost four of my clients. And when disaster strikes, (name removed) will be a very hard man to contact!
(Name removed) operates with no redundancy, so all server failures will be severely felt.
I transfered to a cloud based hosting platform - zero downtime - worry free!

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★★★★★

“Jeffrey Mattingley Superstar!”

Written on: 04/05/2012

Enquiry actioned promptly and to my entire satisfaction. Infinitely superior to service I previously received from Hostway. Highly recommended… Read Full Review

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★★★★★

“Really impressed!”

Written on: 11/04/2012 by TomWake (1 review written)

I've used a LOT of web hosting companies and JustHostMe is by far my favourite. They offer fantastic, on the ball customer service and the user interface is user friendly and easy to use. I recently had an urgent query at 10pm and they responded within minutes - I highly recommend this company… Read Full Review

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★★★★★

“Best hosting service i know. ”

Written on: 05/04/2012 by auditus (2 reviews written)

I have host my websites on justhostme.co.uk for over a year, now, after I tested many hosting solutions, but I can tell you this is the best hosting solution i could find, so I recommend what I use. It is fast, affordable and the customer service is simply fantastic, willing to help you out with fast responses. I would definitely recommend justhostme to anyone looking for a good, affordable hosting solution. (Ovidiu)… Read Full Review

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★★★★★

“Fantastic Service!”

Written on: 03/04/2012 by AlistairMiller (1 review written)

I chose Just Host Me as my hosting company because they had the best reviews on this website. And I've not been disappointed with their service. They are always very responsive and thorough in dealing with any issues I have, whether by phone or email. They are able to explain things easily to someone of my limited technical knowledge and have also stepped in a couple of times and sorted out an issue themselves when I wasn't able to. Would definitely recommend!… Read Full Review

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