Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96.4% of users recommend this
  • Value For Money

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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★★★★☆

“Review of three new windows”

Written on: 27/04/2018 by 100Thompson (1 review written)

I had three windows replaced. I am happy with the level of service I received, from the initial sales person, the surveyor, the scaffolders and the fitters and the windows themselves. I would have left 5 stars but my only gripe was that one window sill needed to be re-cut and another had not been sanded. That said I will recommend Crystal Windows to others… Read Full Review

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★☆☆☆☆

“Poor customer service ”

Written on: 27/04/2018 by Leilac388 (1 review written)

Good build standard how ever let let down by fitters not arriving on promised dates. Customer service telling you they are on there way or not calling you back… Read Full Review

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★★★★★

“Fantastic service and quality”

Written on: 26/04/2018 by Richardson10 (1 review written)

Having had a negative experience with another window company on our last house we spent even longer searching for a company where quality and service was excellent. After passing a house local to ours who had theirs done with Crystals I asked them about their experience which they said was excellent so we went ahead and booked. Every part from sales to fitting was brilliant. Both fitters (R&S a father and son team) were excellent, worked incredibly hard and was keen to do a brilliant job and… Read Full Review

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★★★★★

“New Windows ”

Written on: 26/04/2018 by McDougallpt70 (1 review written)

Excellent service from Crystal. The fitters did an excellent job, really pleased with my new windows and my home was left clean and tidy. We was offered a great deal on the windows so overall was really pleased and could not fault the service. I do not have any negative feedback to leave. Would definitely recommend… Read Full Review

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★★★★☆

“value for money”

Written on: 25/04/2018 by 350Shields (1 review written)

work was nicely done overall all the services were good… Read Full Review

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★★★★★

“professional & polite.!”

Written on: 24/04/2018

I used Crystal at my last home (where in fact it was nearer to their main site)... I then moved to the other side of London, and without any hesitation, they were the company I wanted to do my windows again.! Distance was no problem for them, they came and gave us exactly what we wanted.!! They came and sat with us, explained different features, gave us ideas as well as letting us decide on features and explain what would work. During installation, they guys were polite and knew what… Read Full Review

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★★★★☆

“Replacement UPVC Porch”

Written on: 24/04/2018 by verapankhurst (1 review written)

My mother had an old brick porch that required completely replacing. As her mobility is now impaired, the Crystal surveyor helped design a new UPVC porch to facilite her free movement, by raising the base level and providing a wider door. He also helped select the glass to give a good balance of light and privacy. One criticism is the persistance of the salesmen while we were making our selection but the final price was competitive and work scheduled quickly. The installers arrived on time… Read Full Review

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★★★★★

“French Doors”

Written on: 24/04/2018 by Johncrystal (1 review written)

Crystal Windows provided an excellent service. The doors supplied were fitted by team that were efficient polite and created little mess. The service from sales, to surveyor and fitting was very good. All staff polite friendly and knowledgeable. There was no pressure selling which made us feel comfortable in negotiating a price which we were able to settle on and arrangements for purchasing through finance equally straight forward. Thank you… Read Full Review

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★★★★☆

“Whole house double glazed”

Written on: 20/04/2018 by Englandqw1954 (1 review written)

10 windows and 2 doors fitted came on time and completed refit on time… Read Full Review

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★★★★★

“Straightforward ”

Written on: 20/04/2018 by salmondo (1 review written)

First spoke to at the Ideal Home Exhibition. Needed new doors front and back. From initial contact to completion of the doors took less than a month and would have been quicker but we had to delay by a week as we were going on holiday. Very impressed with the whole process. Only quibbles were that: i) The eventual price we got the doors for was considerably less than we were first quoted so the tip is don't take either the first or second quote! Why can't companies give a genuine price from… Read Full Review

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★★★★★

“Crystal Windows and Doors”

Written on: 20/04/2018 by O'Keefeip205 (1 review written)

We were very pleased with the windows and doors which were fitted at our home. The workmen were all very efficient, skillful and polite. There was hardly any mess considering that we also had a door bricked up which was a very professional job. I would recommend your company to all my acquaintances… Read Full Review

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★★★★★

“Staff very helpful from the start price very...”

Written on: 19/04/2018 by TerryCroydon16041954 (1 review written)

Staff very helpful from the start price very competitive with companies of similar size. Installer very polite ,informative and tidied up before leaving . Very pleased with quality of door and whole appearance including side panel… Read Full Review

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★★★★☆

“Quick,friendly,helpful”

Written on: 19/04/2018 by axKearns293 (1 review written)

When they finished I realised 3 of the seals were broken and when i said that to the guys they told me they saw that and they were trying to fix it but they couldn’t..So if I wasn’t going to see it they would leave me with brokwn seals.When i told them they did say would send someone else to fix it for me… Read Full Review

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★★★★★

“Excellent, Professional and Job well done. ”

Written on: 19/04/2018 by Valerie281 (1 review written)

I believe that I got the best team yesterday for the job. They were on time, they were professional from start to finish. The part I like the most and stand out for me was that I feel like I was a part of the team, only difference l wasn’t doing the physical job itself. Every step and every changes I was informed of the process. They ensure that I was aware of all the small intricacies that comes with the doors and window.From opening, closing and cleaning. They also provided me with… Read Full Review

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★★★★★

“Very good ”

Written on: 19/04/2018 by Kochfe309 (1 review written)

Excellent work, neat and tidy after works. Will recommend to family and friends… Read Full Review

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★★★★☆

“Most satisfied with the overall outcome.”

Written on: 18/04/2018

Definitely would recommend Crystal Windows. everyone was most considerate and professional… Read Full Review

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★★★★★

“Conservatory windows”

Written on: 18/04/2018 by AidenSalisbury487 (1 review written)

Crystal Windows. What can I say? The fitters were absolutely fantastic.This project was extremely challenging.The conservatory was old and quite dilapidated.The wood window frames and supporting structure were rotting.this has all been completely removed and replaced with fantastic modern units.The guys who did the work were extremely professional arrived on time and worked really hard and left my conservatory after cleaning every bit of rubbish and rotten wood away.l would recommend Crystal… Read Full Review

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★★★★★

“What a difference!”

Written on: 18/04/2018 by Sarahlynnbell (1 review written)

Crystal windows replaced my old brown wooden windows with big white classic windows. I am very happy, as they installed in record time and left no mess. My new windows look fantastic, offer better insulation and sound control, as well as good security. Cant recommend them enough. They did all the work for me. My friends are all very impressed with how they look and they even added a cat flap so pet is happy too… Read Full Review

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★★★★★

“Good planning and workmanship”

Written on: 18/04/2018 by Hogan63 (1 review written)

Staff listened to my needs Delivered what was agreed and planned Two windows had small cracks in glass Replacement was ordered and fixed within a week Good over all appearence friendly and efficient team Good company to deal with… Read Full Review

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★★★★★

“Great company with great people and products!!!”

Written on: 17/04/2018 by mihaelaburlacutu (1 review written)

I’m very happy with the choice I made to change my front door and close the porch. Crystal it’s a very good company. Time wise great! Fitting great! Cleanliness great! Spot on job! Thank you guys I will definitely recommend you to all my mates… Read Full Review

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