Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96.4% of users recommend this
  • Value For Money

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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★★★★☆

“Crystal Good - Scaffolders Bad”

Written on: 10/04/2018 by DBailey (2 reviews written)

Overall happy with our new windows but... Communication & everything to do with the scaffolders was very disappointing. Good-windows & front door look great. Price good. Installers pleasant & friendly. 2 issues arose on the first day which were rectified on the second day. Friendly staff on the phone. Bad-wasn’t told we’d need scaffolding. Scaffolders didn’t call to let us know they were coming so came while we were at work. Scaffolding wasn’t taken down within the said/agreed 5… Read Full Review

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★★★★☆

“Fast and efficient installation”

Written on: 09/04/2018 by Letty1964 (1 review written)

We had a front door and 2 new patio doors fitted. The job was undertaken thoroughly and efficiently. I was shown how to operate the locks and the installers made sure I was satisfied before leaving. Arrived on time and undertook the job with no inconvenience. The only issue was a scratch I noticed on the door handle after they left but are coming round on the 17th to resolve which is 2 weeks after installation… Read Full Review

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★★★★☆

“Started job without the correct windows had to put in...”

Written on: 09/04/2018

Started job without the correct windows had to put in plain windows for at least 5 days before they turned up when finished had a leak in bay window… Read Full Review

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★★★★★

“Guys were very friendly.”

Written on: 09/04/2018 by 449Bell (1 review written)

The service was very good and the guys who came to do the work were very friendly… Read Full Review

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★★★★★

“Potton conservatory”

Written on: 09/04/2018 by Camren461 (1 review written)

The work involved removing my old roof on my conservatory and fitting a new aluminium roof with insulation. I am pleased with the standard of work and the quality of the new roof and insulation. The workmen were hardworking and left my conservatory and surrounding area tidy at the end of the work. The work was carried out by Crystal Windows and Doors… Read Full Review

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★★★★★

“Team 20 - contract no. 561674”

Written on: 08/04/2018 by Djuffs (1 review written)

I just want to leave feedback on team 20 for what a fantastic job they did. So clean and tidy and worked non stop through the day. The windows now look fantastic and due to this a few of our neighbours are now interested in getting their’s done too. Very happy with the final price we got and will be recommending to others!… Read Full Review

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★★★★☆

“Street door and panel”

Written on: 06/04/2018 by BrennenKeegan (1 review written)

Not very happy with the fitting of it many faults with it . Crystal windows sent two other fitters to put many faults right. I felt very disappointed with it . It’s a sham because the Door and Panel are very well made… Read Full Review

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★★★★★

“Fantastic from start to finish”

Written on: 06/04/2018 by Weberjr134 (1 review written)

We needed new windows for the whole house, salesman’s turned up and initially it was just for a quote but we were offered a great deal so signed up. We also wanted to change a window and replace with french doors and was initially told over the phone that we would have to do the building prep before but when we explained we were told they could do it all. Surveyor next and he was very friendly and helpful, there had been a couple of mistakes on the initial sale but he corrected them and… Read Full Review

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★★★★☆

“Great service and windows”

Written on: 05/04/2018 by ElaineC22 (1 review written)

I hate having work done in the house and the upheaval of it. But I really can't fault the service. My windows were installed in the time frame that I was given, three days. The fitters were professional and cleaned up at the end of each day. And when they were finished took away all the mess. They were very cheerful considering it poured with rain for the whole three days. The Windows look great and already I can feel the difference in heat and the noise levels. I am really happy with them. I… Read Full Review

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★★★★★

“Bi Parting Doors”

Written on: 05/04/2018 by Nameismcgee (1 review written)

Fantastic service from Crystal Windows. The Crystal sales representative arrived on time and did not waste my time. We agreed the specification and price, their Surveyor was round that week to measure up the opening from my Lounge into the Conservatory and the Installer and his son were round the following week, the 29th March 2018 to install the bi parting doors just in time for Easter. First they protected the work area. The old wooden doors were then efficiently removed and the new three… Read Full Review

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★★★★★

“Top Quality Windows and Service!”

Written on: 05/04/2018

The service from start to finish was of a very high standard. Communication was clear and everyone on the team was very helpful. The guys who fit the windows were great!! They kept me informed when needed which put me at ease and they made the whole process seem effortless. I would definitely recommend Crystals… Read Full Review

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★★★★★

“Good product and excellent service ”

Written on: 04/04/2018 by Monique281 (1 review written)

Most impressed by promptness of initial response to our enquiry, visit by salesperson and installation. All took place within a two week period. The installer was very efficient and did a really first class job with zero mess. Not the cheapest, but we are very happy with our new back door!… Read Full Review

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★★★★☆

“Nice window”

Written on: 31/03/2018 by AntonioBall (1 review written)

Good service from sales person to fitters. It was fitted fairly quickly but I had not thought a bout the dust… Read Full Review

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★★★★★

“Great Product and Great Service”

Written on: 30/03/2018 by MrContented3 (1 review written)

After having used Crystal Windows twice before, I decided to use them for my house in Crayford, Kent. I had all of the old and draughty aluminium leaded light windows replaced and new French Doors fitted to replace the Old Sliding Doors. The whole fitting was carried out in only 2 days and the workmen were both friendly and conscientious. I couldn't be happier with the result and price, and would recommend Crystal Windows to all prospective future customers… Read Full Review

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★★★★★

“PROFESSIONAL SERVICE ”

Written on: 30/03/2018 by AuroraVance (1 review written)

I always use crystal windows for my windows over several years, they are very reliable, and excellent quality, with good customer services department. more importantly the windows are excellent quality and great prices… Read Full Review

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★★★☆☆

“Could do better”

Written on: 29/03/2018 by Lewis1986 (1 review written)

I liked the service we got when we complained. Very bad fitting of front door and panel. The two fitters they sent out to us to put all the faults right , certainly new what they were doing. Sham we were let down with the first fitters you sent out to us… Read Full Review

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★★★★★

“Very happy with the new windows”

Written on: 29/03/2018 by OKULLE (1 review written)

It was delivered and installed on time by experienced installers, who knew what they were doing and finished the job early… Read Full Review

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★★★★★

“Bedrooms are draughtproof”

Written on: 29/03/2018 by Combspi22 (1 review written)

Great installation, very pleasant fitter who even done the pebble dashing around the frames, this has not been done before by other companies fitters… Read Full Review

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★★★★☆

“Recent Installation”

Written on: 27/03/2018 by PaulSkitch (1 review written)

Happy with windows. Very quick process from agreeing price, survey and installation… Read Full Review

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★★★★★

“Great Window Service”

Written on: 27/03/2018

We recently decided to go with Crystal and what a great decision. Despite the snow the guys were early and raring to go. They managed to do everything in under a day and with a smile on their faces at all times. One thing I would say is that despite how charming the salesman was I still think times have moved on and you need to think of a softer way to sell products. This is a big outlay of money and not something you would necessarily deicide on the day in front of the salesman. Our salesman… Read Full Review

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