written by 36Finnegan on 16/04/2014
Crystal windows gave us the best cost out of five companies who we asked to quote and as we have had their windows elsewhere in the house for over 10 years we were happy to go with them. The fitters were polite and professional; came as arranged and did a good job.
written by puertopollensa1 on 16/04/2014
Fantastic value for money excellent workmanship. Friendly and helpful no mess after they left - windows and doors of a very good quality and very good price.
written by Bassistarepretty on 16/04/2014
I am now a repeat customer and only want to deal with Crystal in the future (should we need to). I find the employees very professional the fitters i can not remember both their names but one was were very curtious and friendly on top of professional and quick. The also protexted my kitchen from damage and cleared up after. they put the customer first. However this did not seem forced with some customer service. I have recommneded Crystal to my mum and would recomment them to anyone.
written by rdb120 on 16/04/2014
Excellent company to deal with, super efficient and always kept me up to date. The fitter was friendly and was a great help. Looks amazing and would recommend to a friend.
written by Jordanfi167 on 16/04/2014
This is the second time we have had Crystal Windows install for us. The first time we were happy, but the second time we were over the moon! The windows installed were fitted very proffesionely and the workman were the best we have ever had in our house. They were hard working, tidy, polite and courteous. We also had a porch installed which was a very awkward shape and size, but this also looks stunning and many people have commented already how nice it looks. Would definatly recommend.
written by Zariab127 on 16/04/2014
Fantastic job. I was recommended to Crystal by my neighbour and wasn’t disappointed. Very reasonably priced, no pushy sales team and speedy installation. I had a large 1st floor bay window and side windows replaced. The fitting service was excellent and I can’t believe there was no damage to the surrounding walls. They look like they have always been there and the guys who fitted them were very helpful and friendly. Windows are good quality and look great. I would definitely recommend Crystal.
written by mhMarsh20 on 16/04/2014
Extremely pleased - they worked extremely hard.
written by Richardskb491 on 13/04/2014
THE FITTER AND HIS ASSISTANT ARRIVED ON THE THURSDAY MORNING AND COMPLETED A FULL FITTING BY THE FRIDAY AFTERNOON. THE JOB WAS COMPLETED TO OUR SATISFACTION AND EVERYTHING LEFT NEAT AND TIDY. VERY PLEASED AND WOULD RECOMMEND "CRYSTAL GLASS" TO ANYONE.
written by sspracklen on 12/04/2014
We had two very good window fitters Graeme and Adam they did an excellent job of my bow bay window and my Front door has already had lots of good comments , we also had beveled glass in the fan lights and it does look Amazing! The only problem we have is the bow bay fanlight only opens a fraction before it touches an outside wall -we feel the surveyor should have picked up on that! Overall I would have no doubts about recommending crystal windows
written by laura_lilly on 12/04/2014
After the initial phone call to the call centre a sales person was able to come out in the next few days. The salesman was polite and not pushy. There was a good choice of products and the installation date was very quick. I had a new door installed and a side window. The Installation was done in an afternoon. There were some minor issues with products. Having called the call centre someone came out the next day and the issues were quickly resolved. I have already recommended Crystal to my family and friends and i wouldn't hesitate to us them myself again.
written by Darren45 on 11/04/2014
Cant praise this company enough for their help from the start to finish.From the initial enquiry to do the job to the first class fitters.My wife felt so comfortable and at ease with the window fitters she could even pop out to the shops knowing she could trust the men in our house.Mind you the only reason she had to go to the shops was to get more rolls and bacon to keep them going!All in all top class and have already mentioned Crystal Windows to two family members and I highly recomend this company to give you exactly what you want and with loads of advice and help.
written by on 09/04/2014
Both guys came and did the work quietly & quickly. Both were friendly & very knowledgable in their work. Felt safe with them in the house.! Family & friends who saw the end result saw how fantastic they looked and also commented how well the finish was... No where for me to have to redecorate... Both guys left the place as clean as when they a came. Where I needed to chase up another job from a previous task, they called office for an update and let me know. We are very happy & content with the work and the attitude of the guys work... Overall a very excellent service..! If I had any more windows to change, I will be knocking on Crystal Windows Door..!
written by on 09/04/2014
Had a new front door and binshed door fitted. The quality of the doors are excellent. Fitting was very clean and tidy with very little disruption to us.The price was competitive.Fitter was here right on time and was very cheerful and polite.
written by Dchatfield on 08/04/2014
Always new what they were doing but the credit must go to the fitting team 15 windows French doors and front door. Worked tirelessly until finished near tidy and true gentlemen. Brilliant thanks crystal.
written by 461Cassidy on 08/04/2014
Installation completed on time and cleanly carried out. Some items required attention and all remedial work was carried out satisfactorily and without delay. The windows themselves are of good quality and their after sales service excellent. I would recommend Crystal's to anyone thinking of replacing their doors or windows.
written by btong on 07/04/2014
I was very pleased to have chosen Crystal Windows to replace all our windows, doors, gutters and soffits recently when my neighbour recommended the company to me. The salesman was very knowledgeable about the products and explained clearly and answered my questions about the products and process involved well. Every stage of the process went smoothly without any issue. The fitters had done a professional job and were very committed to have the job completed in time even though one of them fell ill during last day. All rubbish was cleaned up in time. Crystal Windows Ltd provided the best customer services I ever came across. I could not recall an instance in the past that work could be arranged in such a short notice. Keep up the good work! Tong
written by on 06/04/2014
This is the second time I have used Crystal Windows, I purchased windows and doors for my whole house. The price is Always a big factor and after some friendly negotiating we agreed a good and fare price. Crystal provided A quick turnaround and within 3 weeks of the initial survey the work was completed. A massive thanks to the 2 guys that fitted the windows and doors, wow, all done to the Highest standard and within 3 days, the guys grafted and very professional. They got their heads Down and got the job done, one of my concerns wad the making good, no need to worry as this was Completed after each window. Overall extremely happy with the price,time frame, workmanship that has Transformed my house. I would recommend if you really want the best windows and doors for you home With the least fuss. Thanks again Crystal, pleasure doing business with you.
written by MayraGrace on 06/04/2014
recently had all our windows and doors replaced. fitters were really quick clean and no mess. we have had a few small problems but these were sorted out within days. would definitely recommend.
written by KevinSochall on 06/04/2014
At the outset we were very apprehensive about having our 1935 house renovation with new windows, facia, and roof line due to having lack of positive recommendations from friends in the neighbourhood. Needless to say, from the moment the Crystal Windows & Roofline teams arrived, that apprehension dissolved and trust was instantly established. All members of the teams exhibited passion and interest in their work, and remained approachable and friendly for the duration of their work. Attention to detail, finish and quality of work in the finishing stages was beyond expectations and pleasingly, admired by not only us, but the teams themselves who took pride in the finishing touches to their work. The Windows team excelled beyond our imagination with the customisation added to the finishes - truly impressive and highly skilled! The communication with the company office from beginning to end was good! If there was any room for improvement, then it would be to ensure the survey better captured customer expressed concerns regarding window removal from troublesome bay frontages. Such lack of detail was overcome through discussion with the Windows team on arrival. Another commendation to the Windows team! Overall, We would recommend Crystal Windows & Roofline without hesitation!! Perfection!
written by on 05/04/2014
The sales gentleman and installation were good. However, the administration side could be improved upon. Installers did not arrive on confirmed date on first fitting and no notification provided until we chased. Fitters were good but had to wait in a van outside for several hours for the arrival of the correct glass/windows.
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