Never accept their first renewal quote, as I found that I could, and did get a major reduction by quoting other insurers offers. Also remember that no claims protection only really works when the entire claim is settled with full recovery of costs etc. Until then it is still an open claim (18 months).

It can take 14 days from receipt by Saga's post room to it getting to a claims handler, in which time you may receive requests to submit the very paper work which is sitting in their post room (even recorded delivery).

But all in all, Saga is a safe company, and their quotes are reasonably low for the inclusive offers.

Saga Car Insurance are an excellent company to deal with, good communications at all times and couldn't be more helpful. Cheap insurance and unbelievably good service. I had a crash in Ireland and it was sorted out as soon as I got back home. I told them that I had been to a repairers but then heard nothing from them for a week about going ahead with the repairs, they were astonished that I had waited, they told me just to get it done and then get the garage to send them the bill.