Internet Ink - www.internet-ink.com
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“Previous enrolment no longer. Very hard to re enrol...”
★★☆☆☆
written by Alabama59 on 26/02/2018
Had enrolment for many years under correct same email. Nightmare trying to enrol via safari on your web pages on my iPhone6s as your pages jump around and find faults eg catcha real pain in the **** that didn’t exist and if you don’t enter your title (eg Mr)Armageddon breaks loose on the screen and eventsually 2+ days later after numerous attempts your login eventually allows me to set up a new record with an email it should have found. Using a new password (which I’ve slready set up about a dozen times this way today on your interface) and then without rhyme or reason “the system” somehow finds a way in through some strange overhyped error messages, amazing really. Could have walked to your offices (I couldn’t phone as the hours are Monday to Friday and today by now WAS Sunday) and back in that time. Exceptionally disappointing from a company that has an excellent product. I would have gone elsewhere by now if it had been possible to get the product elsewhere on a Sunday. You are lucky I persevered. If you don’t fix your phone app to be user friendly I will walk next time. It really is one of the worst + untidy + frustrating apps I’ve come across. Luckily as I say if this had been a Yhursday I’d have gone all the way to a Market ten miles away rather than put up with such an annoying interface) where I can get the brother and canon ones about the same price and of the same quality. Beware others will catch you out if you don’t build a simple phone interface that can find records last used by email addresss in past four years. Product not so relevant as Your service interface IS If I’d not been a previous customer I’d have walked long ago as not reassuringi for new customers. Whoever the idiot was who built the interface don’t use then again as you will loose customers. Plus one word of advice keep your pages cleaner. Too much fuzzy bits unnecessary for a purchase eg lines boxes colours alignment fonts not neat less is more especially white space. Good luck but it’s simple really
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“exellence”
★★★★★
written by TiannaGarner441 on 25/02/2018
I have purchased from this company for several years and have nothing but praise for them or their product.
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“Discount not clear”
★★★☆☆
written by ugFrazier1953 on 19/02/2018
I have used Internet-ink since it was Abitec. On this occasion I ordered to take advantage of the Fev15 discount, but when I entered my order there was nowhere to enter the code so I don’t know whether I got the discount. As a pensioner I feel uneasy whether I got the best deal after all. Sorry.
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“excellent service”
★★★★★
written by unWalsh1965 on 12/02/2018
very fast service and very good colour toner cartridges far better than i have had from anywhere else
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“High Speed”
★★★★★
written by Thurstoncr19 on 29/01/2018
Good clear system of display and subsequent purchase. Everything set up as appropriate to a good fast service. The one to go to when you have no time, and need it now
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“ALWAYS GOOD”
★★★★★
written by Guthriezp95 on 28/01/2018
I've always had first class service = Excellent !!
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“Great Value”
★★★★★
written by BrennaKoch on 27/01/2018
Prompt delivery, good quality ink, what more is needed!
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“1st class”
★★★★★
written by KorbinBender185 on 25/01/2018
excelent service, the cannon compatable ink is reasonably priced great quality. Why go anywhere else ????
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“Great Inks!”
★★★★★
written by on 24/01/2018
I've purchased from Internet Inks for years and never been let down. The colours have been great and the price is fantastic. Well done guys.
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“excellent unbeatable service”
★★★★★
written by Kareem152 on 21/01/2018
Clear, easy to order site. Inks arrive promptly with no excess packaging. Have recommended to all my friends
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“Good company and a very good product”
★★★★★
written by Peteken on 17/01/2018
I have used Internet Ink several times. Their website is easy to use, easy to find your product, easy to select and checkout. Great service too. I like that I can use my PayPal account to pay for my purchases. The inks are great quality and the price is unmatched. I recommend it and will continue to use it myself.
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“Great deals”
★★★★★
written by Hannazi1974 on 15/01/2018
Have used Internet-ink several times. Perfect service. Ink quality good. Prices excellent.
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“Time Saver”
★★★★★
written by Ahmed131 on 14/01/2018
always enjoy this site with easy to find products and fast response times
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“Best site since sliced bread!!”
★★★★★
written by Elysef9 on 10/01/2018
I have done reviews before and I still can't say anything about this site or their products that I don't like. It's brilliant and cheap.
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“Usually a very good five star service”
★★★★☆
written by cornwall84 on 07/01/2018
This is a great company with very fast delivery of quality ink's that I am happy to recommend to all. I have used internet ink for quite a while without any problem's, until today when a black cartridge didn't work and I got very inky hand's. Which is why I have only given a 4 star rating instead of my usual 5 stars. I keep a couple of spare's so no big problem and possibly my fault for keeping it for to long before using it. I have still re ordered from internet ink as the service that I have had in the past has been excellent.
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“Discount code????”
★★☆☆☆
written by GRD65 on 03/01/2018
Was emailed with a discount code which was not accepted. Had a discount code sent to me with my last order so tried that. Again, not accepted!! Moral? Don't trust Internet Ink discount codes, they don;t work!!
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“Jolly good Website”
★★★★★
written by AubrieDoherty on 19/12/2017
This is the first time in a few years that I have ordered inks from you. The website is clear and easy to use. The checkout system flowed great.
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“Good quality inks ”
★★★★★
written by Schroederaa218 on 19/12/2017
This is my third set of ink cartridges and i have never had any issues what so ever, keep up the good work
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“Uexpected Value for Money”
★★★★★
written by Graves405 on 14/12/2017
Always used Internet Ink for Pens This Time looking for Ink Toner found the Cartridge very easily on the site really great Value
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“internet-ink service”
★★★★★
written by 92McClellan on 13/12/2017
Have used internet ink for many years now and they have never let me down Excellent service, would recommend to everyone.
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Asked by
nrcklam
on 6th May 2014
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HP deskjet 2540 aio printer wouldn't allow me to use compatible cartridge bought from Internet Ink. I bought the black HP 301XL
Invoice date 24/1/2014. I inserted the new cartridge on 1/5/14. I have kept the cartridge in a cool dry place.
Can you advise why it failed to print? I checked the solution for problems page on HP. All is well, except the compatible black cartridge.
It's disappointing.
Please help.
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Answers (21)
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Creamola
Written on: 07/05/2014
Internet ink have an excellent replacement policy, best to contact them. I have had first class service from them.
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Barry Storr
Written on: 07/05/2014
I do not use the HP cartridges. I use the Epson compatible cartridges.
I have had no problem over the years in using them. I always obtain them from Internet Ink. I live in Spain and their service to me has been excellent.
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Dicky_Mint
Written on: 07/05/2014
I entirely agree with the other answers, I too have had no problems with any Epson compatible cartridges over many years of using Internet - ink. I would suggest contacting I-I help desk to resolve the problem, as I would not expect HP to be at all helpful. Sorry can't be of more help. dicky_mint
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melk1
Written on: 07/05/2014
Contact internet ink. I am sure they will help you. I am only a customer. They have always been able to answer any queries I have had in the past.
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Robboman
Written on: 07/05/2014
It's worth checking that the sticky plastic has been correctly removed from the cartridge - if it still covers the breathing hole then ink will not flow properly
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Tremough
Written on: 07/05/2014
I had a similar problem with using compatible cartridges with my HP printer. HP wants HP inks to be used, full stop. I've bought ink cartridges from Internet Ink for several years and never had a problem with their cartridges before, so I'm sure it's nothing to do with them. My printer works fine as long as I use HP cartridges.
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Gentle-Knight7
Written on: 07/05/2014
I use an Epson printer and have not had any problems with it. Sorry I can't help advise you.
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Steve.pittaway
Written on: 07/05/2014
I had a problem with a compatible black cartridge for a Dell aio printer, the printer would not recognise it and would therefore not print. I had to return it to internet ink and they sent me replacement originals that did work. However i had to wait until my return had arrived with them or pay again. I now have a HP officejet 4620 and compatible cartridges work fine, although i no longer use internet ink.
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peterm17
Written on: 07/05/2014
I don't use HP ink, but I suggest you phone them - they have always been very helpful
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avocet100
Written on: 07/05/2014
Does your PC or laptop display a message saying "you are using non compatible inks"?
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elbmek
Written on: 07/05/2014
I use the HP compat cartridges, my only complaint is the ink tends to 'drip' when the cartridge id first opened and before it is inserted. I have a lovely two tone ink stain on the surface my all in one printer stands on and it wont come off.
HP ink is the most expensive fluid on the planet on price/amount. I do a lot of personal hobby web work and use my printer a fair deal, so using HP ink would be too expensive. There is no need for such ridiculous prices. Printers are almost free by comparison but ink is way OTT.
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elbmek
Written on: 07/05/2014
I had this problem, but only the once. I am using compat cartidges in my Photosmart 5520 all in one because HP ink is far too expensive. Internet Ink have never let me down, yet! My only gripe about the compat ink is it can be drippy when first opened and before insertion.
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juliec59
Written on: 07/05/2014
Hi, I am an internet-ink coustomer, and have been for several years. mostly the ink cartridges are very good, and good value. but there is the odd time one will escape the net. I had a simalar problem some time ago, and was advised to try shaking the ink cartridge before inserting it into the printer. this may work. also have you had an onscreen message to say you are using a compatable ink, if so ok it and you should beable to use the ink. failing that sent back the ink and get a refund or another cartridge. phone first so you don't pay extra postage. don't give up its a very good company. regards
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Yahoo2U
Written on: 07/05/2014
I have only used Epson compatible cartridges and on the odd occasion I've had a problem have contacted the customer services at Internet Ink.
They have always been most helpful and have sorted the query - give them a ring.
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MikeHayes
Written on: 07/05/2014
I had a problem with my Epson printer not recognising an Internet Ink cartridge. I contacted the company and they sent me a functioning replacement next day.
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irisheyes5
Written on: 07/05/2014
I do not use the HP cartridges. I use the Epson AND Cannon compatible cartridges. I have had no problem over the years in using them. I always obtain them from Internet Ink. I keep the cartridges in the envelope I receive them in, in my study. Best you contact Internet Ink.
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1tomeb2tiscali.co.uk
Written on: 07/05/2014
I have had this issue with an Epson printer. My solution was to telephone Internet Ink who immediately sent out replacement cartridges which did work. I have no idea what technical tricks the printer manufacturers get up to in order to prevent the use of compatible cartridges but I am pleased with the efforts of Internet Ink to supply good quality cartridges at a price I can afford.
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Allybally3
Written on: 07/05/2014
I use an Epsom Printer. Only very occasionally have I had difficulty with a cartridge not working. When this has happened, I remove it, then simply put it back in and it has always worked second time round. The service from Internet Ink is superb if you need to contact them.
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Squerryes
Written on: 07/05/2014
The HP Deskjet 25340 is a cheap all-in-one printer etc. Suggest you trash it and buy something better.In the meantime:
1. Does the printer wotk if you use an authentic HP cartridge? If it does then that's a good first step. If not then there are several fault possibles so: uninstall the printer then re-install using default parameters. If it now prints that is good, if not go to hp.drivermanager and download the latest drivers and try again.If it now prints then go to step 2, if not it's really not worth wasting any more time - consign to trash can.
2. If you can get the printer to work with authentic HP cartridge then it's time to try a compatible cartridge. Once this is installed you should see a message saying something like: "the cartridge is not an authentic HP cartridge - query: do you wish to proceed, print quality may be compromised" - Answer: yes and all should be well - if not you are running out of options - see 3. below:
3. Given that it prints with an authentic HP cartridge, it's unlikely that the print head is clogged but (especially if the printer has been sitting idle for some time) do a forced print head clean. If no joy try 4. below:
4. This really is a desparate cure or kill last step: remove the cartridge and GENTLY polish the contacts with a soft dry wipe then try again. If still no joy again remove cartridge and clean contacts with a cotton bud moistened with meths. If still no joy go out and buy a decent new printer.
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Craftyali7
Written on: 08/05/2014
Hello , I had a small problem like this at 1st so I called Internet Inks & they suggested two things :
1: Make sure you've pulled off tab or plastic barrier, get a folded tissue, place the ink cartridge in tissue (where the ink comes out)& give a few vigorous shakes, now you should see ink on tissue.
OR
2: Call them & get them to send a replacement, nothings to much trouble, so helpful, even video on You Tube.
Hope this helps, it worked for me. You know also when it's starting to run out of ink , when lines start to appear on paper.
Cheers Craftyali
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twinkletoes96
Written on: 08/05/2014
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Sometimes the print head nozzles get blocked, especially if you ran out of ink and didn't replace the cartridge right away. That's exactly what happened with my dad's printer on a couple of occasions and it was the black that didn't work. Try printing a test page (see your printer manual). If the nozzle's blocked, it will probably prompt you to run through a self cleaning process (most modern printers have this) or the print head can also be cleaned manually using a q-tip and solvent, I believe, but you'd have to Google that, I'm not sure how that's done. When I fixed my dad's Epson, I had to run the self cleaning process about ten times before I could print a decent test page, but it got there eventually. We've never had problems with Internet-Ink - they have great products and great customer service. Good luck, I bet it's the nozzle!
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