I would NOT recommend furn-on to any customer!. I was told that my furniture would be delivered in 3 weeks almost 2mts on and with several phone calls etc and still cannot recieve a definate answer as to when the wardrobe will be delivered. I had to remaind furn-on of my order.Then the courier company called to say they will be delivering the next day and they were not willing to neotiate a day in the week at my convenience. After taking a day off work the courier company called on the day of delivery to say that they are going to deliver the following day... only after I blew my top did the courier company agree there was a problem in communication. 1week later I opened the boxes and shock horror only 1/2 of the wardrobe was delivered! Again furn-on was informed and was told that the other half would be delivered 2days later.. On day of supposed delivery I called to querry time of delivery only to be told that they were not aware that there was going to be a delivery! 3 hours later and they are still looking into the matter! no one seems to know what they are doing and I am still awaiting half of my wardrobe that I for in full!
No appoligies no offer of a refund or discount nothing!

The dining set I wanted was different to what was available online (I wanted a combination of different chairs), so o rang Furn -On and customer services were very helpful and helped me along with my choice allowing me to be flexible with my choice. After placingy order customer services kept me regularly updated on the status of my order as I wanted it delivered in time for Xmas. It was delivered today in perfect condition. So v happy!

I thought I had a bargain- 4 lovely shelves and willing to deliver this saturday. Unfortunately they turned up with just one bookcase and noone is available at the weekend to take my call. Aswe have just moved house we were desparate to get bookcases as we are up to our ears in boxes. REALLY FED UP. Although the bookcase itself is very nice, there are supposed to be four.
I wish I had spotted the closed at weekends bit..

Helpful staff and good customer service. Items recived within time frame and good quality furniture.

Very impressed with this company and will use again.