written by on 29/01/2008
Over a month since the item should have arrived and still no sign of it. Sent many emails and left voicemail messages but have had no reply except some automated emails.
written by on 15/01/2008
I am still waiting for my wifes eternity ring. The delivery date has been and gone and I have not received any e-mails from them regarding this. I have sent numerous e-mails to them but none have been replied to yet.
I have attempted to contact their customer service dept and the phone is either diverted to a fax machine or a full up message box so unable to leave a message.
I do not recommend.
The website tells you to quote if the item is for a special occasion and they will send by this date. My wife will be very disapointed that she does not have a 30th birthday present!
I do not recommend.
written by on 14/01/2008
I ordered a ring as a Christmas present for my husband on 17 Dec and promised delivery by 25 Dec. I am still waiting for the time. All of my emails have been ignored and I was not able to telephone as no one answers and the voice mail was full up so was unable to leave a message - it's probably full of people complaining. I am now attempting to get my money back via my credit card company.
written by on 01/01/2008
The dates of delivery of the engagement ring that I ordered from Ampalian came and went, and I have not received a response to e-mails, and ultimately had to chase up the refund of a nearly £1k ring. It took me 2 months to resolve.
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