The quality of the dress i ordered from Alight was as expected. Very happy with the product but not the color. Order placed 3/18/15. Needed to reutrn. I followed the return instructions -returning within the 30 days return date window. shipped USPS and insured/tracked $11.25. Return was received by Alight on 4/11/15. Emailed inquiring about when my credit would appear on my card - very friendly, seemingly helpful voice said it can take a few days. After several calls to not so pleasant voices and emails - promises of quicker service for my "return credit" - i received my credit today 5/18. This is not how i am accustomed to doing business over the internet - too many other places to shop for the same items with immediate credits upon return of merchandise.

I purchased a pair of leggings from Alight and paid $8.50 for shipping. When my package arrived, I was required to pay extra postage at the post office because whoever shipped the package didn't put the appropriate amount. I contacted Alight twice about this issue. It has been 2 weeks and no one has contacted me. I paid $10 to ship a pair of leggings! I don't recommend this company at all! It shouldn't cost this much to ship a single small item and they've done nothing to rectify the situation

I have been shopping online at Alight Plus Size Clothing for a few years, now and my closet is stuffed with Alight's beautiful summer dresses. I even bought my wedding dress there for my summer wedding. The dresses are well-made and all the ones I bought are machine washable with little or no ironing needed. The prints are pretty and unique, and often the dresses come lined. I would and have recommended Alight to my friends.

it is obvious that all of the Great reviews are from the owner and staff. This website is a joke, quality horrific and customer service abysmal. As someone in the clothing industry - I am amazed at how they stay in business.

I have never been so unhappy. I have ordered twice from this company. They say their clothing is "in stock" and w/the two orders I've placed (and charged full price for)all the dresses I've ordered were out of stock yet they won't tell you they are out of stock. I even got charged the full price for my order which was never sent and they tell me my "refund" will take a week. DO NOT SHOP HERE. So many better options. Go to OneSTop Plus, Woman Within, Simply Be, Torrid. You will regret shopping w/this company

I was thrilled with the selection of larger sized evening dresses, so I I ordered an Alex Evenings dress for my step-daughter's wedding. I received a personal phone call from Alight asking for more details about my size. They said that these dresses run slightly large, and they just wanted to make sure that I would be happy with the fit. We agreed on the correct size. The dress arrived beautifully packaged. It fit perfectly and looks absolutely beautiful! Thank you for going the extra mile! This company actually cares about its customers. I will definitely shop with them again and have already recommended them to friends!

I absolutely love the Blue Plate dresses that Alight carries! They fit beautifully, are extremely well sewn, and are very flattering to wear. I get complements on them every time I wear one. They wash well too! I originally found them listed on onestopplus.com (the website pulls stock from many different plus size clothing distributors). I ordered three Blue Plate dresses from onestop and was extremely happy with the dresses themselves but wasn't as happy with their shipping and customer service. The next time I wanted to order a few Blue Plate dresses and decided to go straight to Alight (which is where onestopplus.com pulls their orders from) and have been much happier with the customer service and with the shipping options. There was a time that I placed an order for a dress which ended up being out of stock. Rather than simply cancelling the order Alight's customer service dept. actually called me personally to let me know that it was out of stock and to help me pick something else out that might work just as well. In addition to that, they gave me a discount (I can't remember how much of one now) and shipped it for free. Excellent customer care! Also, in the comment section (of my most recent order with Alight) I wrote a brief comment about how much I appreciate that they carry Blue Plate clothing because they are such lovely and well made dresses. To my surprise, I received an email a few days later containing a personal note from the president of the company: " Thank you for your wonderful comments about our site. I am very happy to hear that you love our clothes! Even after 13 years in business, it is still gratifying to receive a comment like this! Norman Weiss President " I am very happy with Blue Plate for making such excellent clothing, and with Alight for carrying Blue Plate and for their excellent shipping and customer care. Highly recommend them both!

I've been using Alight for years while I'm living overseas - So convenient to be able to find a wide variety of clothes that I know will fit! I've always had good experiences with the ordering system and the selection, and shipping is always fast. I'm happy with the normal prices and especially happy with the sale prices! I keep an eye on the site even if I'm not looking for anything specific, because the sale prices are often so good that it would be silly not to buy! Highly recommended!

Alight was one of the first plus size online stores that I ordered from. This goes back several years. I recently bought a blouse and a sweater and they are so gorgeous. The blouse ran a little bit small, but I can still work with it. My fault for not really reading the size chart. I had a question and customer service was great. Great quality, item looks just like the image and shipping that was crazy fast. I'm so glad that, after all these years, their quality and shipping remain the same.

alight has exceptional customer service and customer satisfaction is very important to them. They also have a very reasonable return policy. I would like to give a "shout out" to the advisor who kept in touch with me during a minor problem. Outstanding customer service!

Alight is the only online store that offers clothing that I feel really fit my style and personality. Instead of struggling to find what I might want, I usually struggle over selecting what to remove from my cart in order to not blow my personal budget at the end of each shopping experience. The selection is fantastic and I always receive such nice compliments when wearing outfits I have put together from Alight. This is my go to store for clothes!

I ordered 3 dresses in 3 different styles i love them ,they fit great and are true to size.I had a good experience with this company i will order again.