Shop Goodwill Reviews - www.shopgoodwill.com

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★☆☆☆☆
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★★☆☆☆

“shipping/handling rip-off.... and more”

Written on: 13/12/2013

An occasional good buy is to be found but...shipping/handling costs are usually at least 2x actual or typical ebay costs. Items many times not worth the shipping..I have bought several cameras on Goodwill. Untested about 75% of the time means unusable,broke junk or small boat anchor. Majority of people doing the listing do not have a clue about the item they are selling. Add all that to the fact Goodwill has one the lowest percentages of income actually used for charity and one should… Read Full Review

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★☆☆☆☆

“Discourteous service”

Written on: 26/11/2013 by monark88 (1 review written)

Face to face disrespectful. Apparent feeling is that They don't want to deal with customers, picking something up. Description of items is fuzzy at best and untruthful at least. They are aware of what they are doing. I have had to request further info, on an item, by email twice. Ignored on a 3rd item. It is "apparent"(their favorite descriptive word) when hiding behind descriptions of items. I have stopped dealing with Goodwill. I am no longer interested… Read Full Review

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★☆☆☆☆

“Items described bad”

Written on: 23/11/2013

I bought a sewing machine and they did not include the connection cord. The description did not say it did not include it, even say the machine turned on right. So it was intentionally misleading. I will not buy again from them… Read Full Review

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★☆☆☆☆

“Please do yourself a favor and buy off CL or ebay....”

Written on: 31/10/2013 by Monkeyboie (1 review written)

Please do yourself a favor and buy off CL or ebay. Some of the reasons why you should not buy from Goodwill are: 1. Prices are inflated and run up by employees of Goodwill. There is no policing of this practice as eBay does. And you wonder why their prices are so much higher than eBay's prices? It's ridiculous how much more items cost! A price conscious buyer should research sold items on eBay before making an overzealous purchase on Goodwill. Go to sold item on eBay people and see the… Read Full Review

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★★★☆☆

“Not bad is you keep it local”

Written on: 13/10/2013

Better to buy local if you can to alleviate the shipping costs. My purchase would have doubled my winning bid after S/H, and I live in town. If you can, pick up at the store is preferable… Read Full Review

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★★☆☆☆

“Exorbitant Shipping Prices ”

Written on: 09/10/2013 by tWopeaches (1 review written)

No complaints on the prices of the products - after all, you set your own limits on that. But the shipping prices are often absolutely ridiculous. Somehow their system for determining shipping prices is extremely deficient - or else they intentionally inflate shipping & handling costs in order to make more money. It's for a good cause, but still. The shipping often kills the deal for me… Read Full Review

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★★☆☆☆

“Beware Erroneous North Florida Listings & No Refunds!”

Written on: 04/10/2013 by sc46535 (1 review written)

I've shopped quite a lot through this venue and find that the experience depends on the location and the ability of its employees to accurately describe items offered. Most recently, GoodWill of North Florida listed Spode Buttercup saucers as plates. I had just bid and won dinner plates so these 7 inch salad plates were perfect. Imagine my surprise to open a box and find saucers! After numerous emails, the customer service representative just said, "Sorry for the confusion." Even after I… Read Full Review

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Edh562's Response to sc46535's Review

Written on: 21/10/2013

The people working there are making $8/hr and probably only working there because they will violate their parole if they don't maintain a job. Plate, saucer, if you got what was in the picture, quit bitching.

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★★☆☆☆

“Be very careful”

Written on: 24/09/2013 by MorleyWaddington (1 review written)

I do occasionally shop here, but seldom. Most people who use this site have no idea how to bid. In example it's not unusual to see a newly listed item with a multitude of bids, and still a week to go! Furthermore you must check the shipping/handling charges close so you don't pay too much. I find it common to find ebay with better deals. It's like people on this site are somewhat dumb or somehow think they are doing a good deed buying here, then pay too much. There is much more risk here than… Read Full Review

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★☆☆☆☆

“DON'T WASTE YOUR TIME OR MONEY!”

Written on: 17/09/2013

Shop Goodwill, I believe, is the worst example of abusing the public in the name of Non-Profit! ALL ITEMS they get are DONATED so no cost for merchandise! Wouldn't it be GREAT to start a business and NEVER have to purchase your goods, but get them all free and then set your profit margine at not 100% but 1000's of percentages higher than your cost? This is a big business, which is doing just that and do it under the guise of a charitable organization- helping people, but they are really a… Read Full Review

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★☆☆☆☆

“I have used shopgoodwill.com for numerous items and...”

Written on: 03/09/2013

I have used shopgoodwill.com for numerous items and have nothing good to say about the experience. The last 2 items I bid on and won were paid for right away. I never received the items and have been told by a rep for the company that it's out of their hands. They claim the items were delivered and that the case was closed. They keep the money and I get the shaft. I am in the process of disputing these purchases through my credit card company as shopgoodwill.com is no help at all. Anyone… Read Full Review

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★★★☆☆

“its all under are control!!!not shopgoodwill!”

Written on: 28/08/2013

I frequently shop on goodwill.com and I see a lot of the same people over bidding on items that I bid on after noticing that I always just put the max of what I would pay for something never high maybe 5 dollars less then max and if these employees are going home and up bidding the item oh well there beat for instance if I see a pair of sneakers that I like I would put a bid in like for 20 bucks lets just say I wouldn't go any higher and if the bid did oh well there beat let them have it!!why… Read Full Review

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★☆☆☆☆

“Overpriced”

Written on: 23/08/2013

Shipping cost is just downright robbery. Every item I was interested in an item the shipping cost was 2-3 times what it should be. I am a daily ebay seller and I personally know the cost of the shipping. Don't waste your time… Read Full Review

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★☆☆☆☆

“Watch out for Shopgoodwill.com FRAUD!!!!”

Written on: 03/08/2013

First let me start off by saying I have collected, sold, and appraised antique ephemera (printed material) and Presidential signatures for 30 years. There is an auction right now on Shopgoodwill.com that is offering a land grant from 1840 supposedly signed by President Martin Van Buren. This is IMPOSSIBLE! Shopgoodwill has been notified to PLEASE update the auction with the correct description. ANY land grant given after March of 1833 is signed by the President's SECRETARY! The secretary signs… Read Full Review

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★☆☆☆☆

“RIPPED OFF!”

Written on: 31/07/2013 by 5acrefarm (1 review written)

I ordered a vintage clock that was so poorly packaged that I probably couldn't have gotten it home in my car safely. They taped a box on top of a box and the whole top of the clock broke off. I photographed it before opening as I knew there was going to be a problem. I sent photos multiple times and I keep getting the "I will file a claim today". That was over a month ago and I still have not heard anything from them and now no response to my e-mails. I feel so ripped off. Not only can I not… Read Full Review

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★☆☆☆☆

“Shill bidding - High shipping MISLEADING listings. ”

Written on: 31/07/2013

Recently I bid on a bracelet, watching the bidders you only see first and last letter, but I noticed one that seems to bid against every auction I bid on. The same bidder is always bidding against me from one store ALWAYS. Secondly they start out on some stores are WAY above retail price. Also, I recently won an auction for a pair of earrings when they arrived there were TWO DIFFERENT earrings. And for a return I have to pay for shipping back! There are several GW stores I wont even BID on… Read Full Review

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★★☆☆☆

“very greedy especicailly for a "non-profit".... ”

Written on: 18/07/2013 by tzack (1 review written)

Shipping and "handling" charges are pure theft. 2-4x actual cost. I have bought vintage photography equipment from time to time. "Not tested" means doesn't work and probably not repairable. Love the "no batteries" to test excuse. Goodwill doesn't have at last "AA" or "AAA" batteries? Perhaps they only have "not tested" batteries? Many untested (read not working) items have shipping charges far in excess of the item value. Far better off to use Ebay where the shipping charges are mostly… Read Full Review

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★★☆☆☆

“Shame on you”

Written on: 02/07/2013 by mccorpsman (1 review written)

I am retired military. I supported Good Will because they hire vets and support disabled vets; this site is a rip off. They charge way too much for shipping and then charge handling on top of it. I've bid on the same items three and four times. I started downloading the photos of the items I was bidding on. Someone else would win, then the item would be back on the site from the same home store using the same photo. There is no such thing as a bargain on this site - they see to it… Read Full Review

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★☆☆☆☆

“Shill Bidding”

Written on: 13/06/2013

I do alot of bidding and buying of coins on EBay, so i started looking at coins on Shop Goodwill.com and noticed that at the beginning the prices looked like they were in line with the values of what they should be and then at the end they skyrocketed way beyond the value of the coins, and also noticed some mint sets that were selling for double what you could buy them on EBay for at a buy it now price. Will never buy anything off of Goodwill.com. Should be looked into… Read Full Review

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★☆☆☆☆

“no refund”

Written on: 11/06/2013 by bonniecats (1 review written)

Won a auction and the darn thing was sent to wrong address , They still didnt refund shipping to me. Also emails were blocked that i sent trying to solve the matter. I never have heard back and I even contacted customer support . I paid for shipping And never got the item !!!!!!… Read Full Review

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★★☆☆☆

“Rotten Policies Considering Rely on Public Generosity”

Written on: 25/05/2013

i have purchased items from them online. most of the time they are not completely as described. what stinks is that they have somewhat draconian policies considering every item they have is donated to them by us! they get them for FREE. AND on top of this i believe they are tax exempt. it is bad enough that at the local shops they have attitude, they own the store! in my case i could not pay for items, which i had bid for because their system was denying my payment. after e-mailing 4 times… Read Full Review

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