Kinetico 2020c Water Softener Reviews

★★★★★
4.7 / 5
93% of users recommend this
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Kinetico 2020c Water Softener
Kinetico 2020c Water Softener

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★★★★★

“Customer service second to none”

Written on: 07/07/2015 by Bauer101 (1 review written)

We have had a Kinetico water softener 2020C for 6 years. Over that time the unit kept failing and hard water being dispensed. I decided enough was enough and wrote to Kinetico telling them of my issues. Well even after all those years Kinetico decided a replacement water softener should be offered free of charge. Further while swapping over the water softener Kinetico also offered to replace the QuickFlo water tank with a larger size so to improve the water pressure, which it did. Again free… Read Full Review

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★★★★★

“Kinetico 2020C”

Written on: 07/07/2015 by BernieGibson45 (1 review written)

I recently had the Kinetico 2020C Water Softener installed by Hawker Softeners Ltd. This is a family run business and the service was extremely good. Firstly the person I dealt with came along to explain the Water softener to me and to cost and explain the installation process. Having agreed to go ahead his father came along a week later to do the installation. This took about 3 hours and how the system worked was again clearly explained. The system has now been working for 3 weeks and the… Read Full Review

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★★★★★

“Kinetico 2020c Water Softener”

Written on: 23/06/2015 by ktSampson313 (1 review written)

I was impressed with the tidy installation of the unit under the sink. The soft water is most noticeable in the electric shower. Previous hard water caused my hair to break off and now there is very little hair loss/damage. An added bonus is that I have had to turn the temperature down on the shower and my hot water boiler.I am now also able to drink water straight from the tap. The soft water has also caused me to reduce the amounts of washing up liquid and wash powder that I use… Read Full Review

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★★★★★

“Superb system & great Installer”

Written on: 17/06/2015

We chose the Kinetico 2020C over the Twintec S3 purely from the level of customer support offered by Advanced Water Softeners, our installers. AWS completed the site survey and quote within one week. The installation was completed on the date and time scheduled and the work done was to a very high standard by a very competent plumber. We were advised to have the unit installed in the garage to avoid using valuable cupboard space and this has turned out really well. It is easy to check salt… Read Full Review

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★★★★★

“Excellent products !”

Written on: 17/06/2015 by KamrynPage482 (1 review written)

We have just bought a 2020 water softener and water purifying system from Hawkers based in Tiptree Essex Friendly no nonsense service, the water softener is compact but the benefits are huge If you need a softener these are the best on the market … Read Full Review

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★★★★☆

“Simple soft water”

Written on: 12/06/2015

Easy to install and such a difference, no more Anodes to replace and a little soap now goes a log way… Read Full Review

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★★★★★

“Kinetico Water Softener 2020c”

Written on: 09/06/2015 by Bertieatcrossways (0 reviews written)

We recently had to replace our old Waterside softener which regularly overflowed, it was 14 years old and you could no longer get parts easily. J M Softeners Ltd of Pangbourne, Berkshire surveyed the site and recommended the Kinetico 2020c. It is brilliant, compact and easy to use with only salt blocks to be replaced, no electricity and low or virtually no maintenance costs. It was installed over a month ago and we still have not needed to replace the blocks yet. The service provided by J M… Read Full Review

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★★★★★

“Happy days!!!!!”

Written on: 04/06/2015 by Geoffjulie (1 review written)

We have recently had a Kinetico 2020c fitted by UKh2o who did a great , clean and professional job. What a difference this little box has made to the water quality here in Portsmouth. The shower stays clean, the kettle and cups don't stain and best of all I have managed to reduce the thermostat on our hot water because of better heat transfer so it's a win win situation. I have recommended this unit to all my friends who will hopefully see the light and get one. Could not imagine life without… Read Full Review

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★★☆☆☆

“Flimsy doors”

Written on: 03/06/2015 by RudyHouse (1 review written)

The water softener work ideally but after 2 weeks on checking the salt level the door came away in my hand. The manufacture of this flimsy door attachment is not what I would expect with such a high priced article. There is no way that the installers are at fault as this clearly lies with the manufacturers and quality checkers… Read Full Review

Ross24's Comment

Written on: 11/06/2015

....there are similar block salt softeners that have clear lids with no hinges!
Clear lid makes it so easy to glance to see the salt, no need to use both hands just to open the lid just to check (and often have no need to fill yet)

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Mickl.kws's Comment

Written on: 26/12/2015

Te hinges are designed to break rather than the door if a kitchen door is shut on it.
The hinges are free and can also be replaced with lift of lid type, You should have been give some spares

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★★★★☆

“We find this system very effective and are really glad...”

Written on: 31/05/2015 by Rosem2015 (1 review written)

We find this system very effective and are really glad we installed it. We also found the service from Perfect Water Systems Ltd excellent… Read Full Review

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★★★★☆

“Does the job”

Written on: 30/05/2015 by kmccrohan (1 review written)

We installed the system in 2013 and are very happy with it since. The inside of our kettle used to be white with limescale, and the limescale would gave an awful taste to tea etc. We also had limescale marks anywhere there was water (sink, bathroom etc.). The system got rid of these issues almost immediately once installed… Read Full Review

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★★★★★

“What a pity!”

Written on: 20/05/2015 by Dodger73 (1 review written)

What a pity that we waited so long before purchasing such a brilliant product. The local dealer was efficient and very tidy with the installation being completed as scheduled with the minimum of disruption. The product works exceedingly well which is a blessing as we suffer from extremely hard water. It is amazing how the kitchen sink (stainless) and the taps all over the house which were forever 'furring up' with limescale, now all gleam with hardly any effort. No doubt our innards are feeling… Read Full Review

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★★★★★

“Clear Water”

Written on: 14/05/2015

We like the taste of the water. Would recommend this product to all… Read Full Review

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★★★★★

“Kinetico 2020c ”

Written on: 28/04/2015 by aineoshea (1 review written)

Extremely satisfied with this unit. Taste is noticeably different as is the level of lime scale we now experience with our shower heads and kettles. Extremely easy to fill the salt blocks, and the unit runs away with no maintenance from us bar filling the salt blocks. Would definitely recommend this uni. It has saved us a lot of money replacing showers,shower heads,machines and kettles. … Read Full Review

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★★★★☆

“Its one of a number of water softeners that I...”

Written on: 24/04/2015

Its one of a number of water softeners that I have. What I like about it is that it is so small and compact. It does a perfect job of removing lime scale. The salt comes in block formation. No handling of big bags of salt. It is the best one I have… Read Full Review

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★★★★☆

“Perfect Clean Water”

Written on: 24/04/2015 by Perezfx205 (1 review written)

Since I started using Kinetico water system I can't believe the difference in the water in the house. Especially in the shower water actually feels much softer . No more issue with build up of lime in shower head or in taps. I also noticed big difference in dishwasher glasses and pots come out much clear with no lime left in them. System is very easy to maintain and restock with salt blocks. Really haven't and fault to find with it. Thank you… Read Full Review

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★★★★★

“Simple et Efficace”

Written on: 24/04/2015 by Huricanicoty (1 review written)

Ayant fait appel à KINETICO pour remplacer notre ancien adoucisseur désuet, nous sommes saisis par la solution proposée. Les réponses et l’installation furent réalisées très rapidement, l’adoucisseur en place nous conquis par sa petite taille étonnamment compacte, et sa grande simplicité d’utilisation, pour ainsi dire avec le contrat d’entretient nous n’avons qu’à le laisser travailler dans son coin. L’installation est trop récente pour vous parler d’économies par… Read Full Review

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★★★★★

“Works to Perfection ”

Written on: 23/04/2015 by 1972Coughlin (1 review written)

Neat,efficient and trouble free installation. So easy to monitor and manage. Highly recommend for anyone with hard water problem, it solves the problem… Read Full Review

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★★★☆☆

“Cost benefits do not stack up. UKH2O fitted but no...”

Written on: 20/04/2015 by DennisLeach44 (1 review written)

From what I have read I do not think there is any doubt that Kinetico is the best and it is certainly the most expensive. We had the 2020c fitted. We had local suppliers UKH20 and were not impressed; it was very much like dealing with a double glazing salesman where in the end you bought the product to get him off our back, but not really convinced that what he was telling us was true. Every time we made a decision (e.g to remain with hardwater on the outside taps, the fitting cost went up. We… Read Full Review

Ukh2O's Comment

Written on: 20/05/2015

I am sorry to hear that you did not feel that the experience of getting a softener was as you thought it would be. This is certainly not how we do business and I can only apologise if you feel that our sales person was like a double glazing salesman. Can I ask if you purchased this though the Worthing office or the Bournemouth office so that I can ensure that your comments are passed on to the appropriate company for a response.
Felicity at Ukh2o

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Jdhayling's Comment

Written on: 26/05/2015

Apologies - I have only just been re authorised to use this site. Your salesman was from Worthing and, by the way, he was also very forceful with the poor plumber. The plumber didn't finish an outside fitting properly and the salesman made him go back that night 11.00 pm to fix the problem and come back with our money - or else ! This really wasn't necessary nor was it a pleasant way to conduct business. Also, we established from our own plumber that only small bore pipes had been fitted causing lack of pressure problems in the downstairs basin and shower. Finally, we have had no follow up from UKh20, to ask if we are happy with the installation , have any problems etc. I doubt after writing this that anybody will - but we are really quite nice people and feel that we have paid over the odds for not a particularly well done job.

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Ukh2O's Comment

Written on: 02/06/2015

Dear JDhayling, can you please email me direct or call me so that I can talk to you further and try to understand what the problems were. As I only have your user name then I need to check where and when the installation occurred. Many thanks

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★★★★★

“Quick professional service”

Written on: 19/04/2015 by anneconway40 (0 reviews written)

The water softener has made a big difference to the feel of the water and it helps keep limescale to a minimum. It is easy to refill the salt blocks and they last a reasonable length of time. From the first phone call they were extremely helpful and gave good advice. Upon placing an order they were quick to install. We could not find fault with anything and would highly recommend… Read Full Review

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