Just Flowers www.justflowers.com

Just Flowers www.justflowers.com
★★☆☆☆
1.5
15.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Just Flowers www.justflowers.com - Ask a question now

Media Gallery for Just Flowers www.justflowers.com

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“The flowers I ordered from them have still not been...”

☆☆☆☆☆

written by shushu111 on 15/05/2007

The flowers I ordered from them have still not been delivered after 4 days.


I don't recommend Just Flowers. Save your money.

Toorie's Response to shushu111's Review

Written on: 23/05/2007

I appreciate you had a problem, but you don't say if you've done anything about it. Give Just Flowers a chance to put it right!

Reply to this comment

Shushu111's Response to shushu111's Review

Written on: 24/05/2007

After 3 days of calling Just Flowers repeatedly (all #s listed on the site) and just having the phone ring and ring and then hang up on me, I was finally able to get a person on the phone who wanted to give a $10 credit. At this point, all we wanted was a refund. It was only after the rep determined that the flowers were still not out for delivery that he agreed to the refund, otherwise, I am sure there would have been a battle. Bottom line is, had I been able to get someone on the phone the day after the flowers should have been delivered, or if they were providing GOOD customer service, we would have been contacted to say deliveries were overbooked. Then we would have been able to salvage the day with flowers from another source instead of frustrating phone calls with no-one on the other end.

Reply to this comment
Was this review helpful? 0 1

“After being on hold for 20 minutes, I had to yell into...”

☆☆☆☆☆

written by greencloud on 09/05/2007

After being on hold for 20 minutes, I had to yell into the phone due to their bad connection. I was offered $10 credit, only if I refrained from writing a negative web review. Just Flowers took no responsibility because more than 48 hours elapsed before I communicated the problem.

Was this review helpful? 0 0

“Selected an arrangement from Just Flowers based on...”

★☆☆☆☆

written by glowgal on 13/03/2007

Selected an arrangement from Just Flowers based on photo and paid extra for specific flowers to be added but arrangement was completely different from what was described, pictured and requested; delivery was a day after requested (birthday); customer service not helpful and very defensive.

Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview