written by Alliei249 on 15/07/2022
I have used first response for my car and everything was super fast easy application process all online very polite staff and helpful.
written by Ducati-1 on 26/06/2022
I have used First Response finance a few times before and they are a great company. The staff are always helpful and friendly, the process is quick and hassle free. The payment is super fast to the dealer everything is done so quick it’s actually hard to believe it’s been sorted. I’ve used them this time to purchase a new bike and it was effortless as usual, I highly recommend this company.
written by Alexandrajane8 on 24/06/2022
I got put on to first Response with my car and once that was paid i got a motor bike for my partner to which he only had it a couple of months when it got nicked. First Response was really helpful and we managed to get a new bike through them.
written by Xxxxxxxxccccxc on 24/06/2022
Decided to change vehicle 3/4 way through last finance deal discount on final payment and new offer was very good lower apr than last time and as usual it was all made easy and kept informed all the way through that’s why we stayed with them despite other offers
written by Jacko15 on 09/06/2022
From my first phone call the staff were absolutely brilliant really understanding and sorted my problem with no fuss at all listened to me moaning about the problem and just understood everything I said,I would definitely recommend this company to anyone,I would just like to say a big Thankyou to all the staff
written by Heather59 on 02/04/2022
Easy, efficient, would definitely recommend to friends and family, many thanks for superb cusomer service
written by Richie2505 on 01/04/2022
Can't fault first response for a car loan must have had 3 or 4 loans with them in the past and will continue to do so in the future if needs be
written by Abby51 on 01/04/2022
On my 2nd loan with this company easy to communicate friendly staff easy set up wouldn't use anybody else
written by 385Fowler on 01/04/2022
Excellent service, straightforward, and friendly staff. Made the process very simple, and quick.
written by on 01/04/2022
Now on my 6th car through FSF. A little more expensive than standard car finance but having a compromised credit rating due to personal circumstances they have been more than helpful even accommodating lower payments through a short redundancy.
written by BillDFA on 11/01/2022
First time user of first response, possibly not the last, very easy to work with, quick communication between us at all times, easy site & application form to use, despite me not being very ‘tech savvy’ a pleasure to do business with, genuinely can’t fault them, would recommend.
written by Denise6225 on 05/01/2022
Staff was good on sorting my finance everything went good with it been lockdown just shame about the garages they use I have had car less then a year which I informed them the car I got was not the 1 i looked at had different registation and tried charging the wrong price wanting more money have had nothing but problems with it has cost me a lot of money now does not work at all have told them about it but all get is nothing they can do unless get report from a garage will never use again its my first time and will be my last put me off now
written by AWILKINS127 on 07/12/2021
I’ve got finance with this company and have had some financial difficulties and this company has been so understanding, I can’t recommend this company enough. So helpful and thoughtful.
written by 376Allen on 22/11/2021
What a great conversation with A,i had a trainer talking to me,she answered all my questions,what a profesional,you need to offer her a job NOW, A you know who you are,just want to say it was a real pleasure talking to you and to say thank you,what a great company to deal with,thanks again from I.H
written by on 18/11/2021
Dealing with first response finance since the start to finish has absolutely been amazing to be fair and honest I have never had a finance company that have gone out of their way to help so much the agent I was dealing with professional polite and went out of her way to help with my problems of buying a car I must say Audi UK was definitely unprofessional and proved they didn’t care about their customers But First Response finance a 10/10 for taking over my problem definitely recommend to all of my friends And thank you to the agent for your professional service
written by Andreaplace49 on 22/09/2021
I cannot tell you enough how amazing this company is. I had financial hardship when Covid hit and they were the best to deal with. They supported me all the way through and were just the best to speak to. I have now completed my agreement and I owe it to them. Without their help and support I probably would have lost my car!!!! I will recommend them to everyone. Honestly the best company. Five stars!!!
written by Laurajk on 18/08/2021
I would like to congratulate first response finance company for being so supportive and understand of my 1st time HP car loan application. The level of assistance and communication was highly satisfactory. Its company's like yours who will be the best finance company there is. Well done and thank you
written by Samantha2031 on 11/08/2021
They are all very friendly they, sort things out quickly for you no waiting around, could recommend them a nuff
written by Ade54 on 28/07/2021
What a great experience, This company knows how to treat customers with their friendly non judgemental approach who go that extra mile and keep you fully informed every step of the way with a brilliant website to keep track of everything. Being totally honest I can't find anything negative to say about this company.
written by BoPratt on 22/07/2021
Absolutely joke of a company made over £12000 of interest from me with no payment breaks during lockdown and refused to help me trade in and upgrade my car have 2 cars on finance almost paid with them avoid complete clowns claim to accept bad credit but then make excuses once they have fleeced you for profit on interest they charge to then refuse further custom disgusting way to treat valued CUSTOMER as you refer to when you sent me a letter with offer of £1000 personal loan to use over summer to treat family trading standards & ombudsman will be contacted plz share avoid this company and save yourself the misery of them cashing in on your misfortune no understanding of effect of lockdown ect on people's credit even tho they were fully paid the whole time if I finish my agreements with no further finance I will receive £1500 trade in to try get bigger vehicle after paying £10.000 with interest complete clowns avoid at all costs I'm a carer and a volunteer at a local charity shop I manage i relay on my car and this company is lowest of low and putting me into a worse bad credit situation even tho I have paid them every payment utterly disgusting
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As rated by our community of reviewers
Aswarts's Response to Samantha2031's Review
Written on: 11/08/2021
Excellent customer service and what helpful staff