First Response Finance www.firstresponsefinance.co.uk

First Response Finance www.firstresponsefinance.co.uk
★★★★★
4.9
98.0% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Media Gallery for First Response Finance www.firstresponsefinance.co.uk

“Fantastic”

★★★★★

written by JadeMc on 21/09/2022

I don't normally write reviews, but this company have been fantastic. I had nothing but problems from start to finish with a car (bought from what turned out to be an absolute rubbish dealership) and they were great from the very beginning. They informed me of my consumer rights and where I stand, something I wouldn’t of knew otherwise. They have been so helpful, supportive and fought to get the car rightly rejected. Although it wasn’t a short process and was a very distressing time for me, I am very grateful to of had the support from this company fighting my corner. I would definitely recommend this company ⭐️

Was this review helpful? 1 0

“Great service from start to finish.”

★★★★★

written by Whitee210 on 21/09/2022

Easy to navigate through the website, agents on hand to offer support easily and quickly.

Was this review helpful? 1 0

“Excellent service.”

★★★★★

written by Kianac334 on 21/09/2022

Excellent service from start to finish all within same day most helpful staff and easy process would highly recommend.

Was this review helpful? 1 0

“Excellent service ”

★★★★★

written by Imbruglia82 on 21/09/2022

This is the first time I've used First Responce finance, i wouldn’t go anywhere else, the staff are really great and keep you informed every step of the way, the service is very fast completed within minutes. I would recommend anyone to give them a go. My credit file is bad, so to get accepted was fantastic. Thank you for your help every step of the way. I'll enjoy my next car with you.

Was this review helpful? 2 0

“First response, found a solution to my needing...”

★★★★★

written by MacGregor1968 on 06/09/2022

First response, found a solution to my needing transport quickly. This guy is calm efficient, knows his stuff and gets things done. I can't speak highly enough of him. An absolute legend. Your lucky to have him.

Was this review helpful? 1 0

“Returning customer ”

★★★★★

written by Dean279116 on 20/08/2022

I have used First Responce finance for the last five cars I’ve had and wouldn’t go anywhere else, the staff are really great and keep you informed every step of the way. I would recommend anyone to give them a go. I mean my credit file is not the best so to accepted was fantastic. Thank you for your help every step of the way.

Was this review helpful? 1 0

“Never thought I'd be accepted ”

★★★★★

written by Schaeferlx49 on 02/08/2022

I had bad credit and was excepted. My unique decision was based on my income, direct debit from my Child Benefit. I paid weekly for four years and never missed a payment. Thank you, first response for a smooth ride. No cons just pros. I would definitely recommend anyone who has bad credit to try first response. I will stick with them 100%. I would love it if I had a loyalty discount (me being cheeky)

Was this review helpful? 1 0

“Fast and easy ”

★★★★★

written by Alliei249 on 15/07/2022

I have used first response for my car and everything was super fast easy application process all online very polite staff and helpful.

Was this review helpful? 1 0

“Great company”

★★★★★

written by Ducati-1 on 26/06/2022

I have used First Response finance a few times before and they are a great company. The staff are always helpful and friendly, the process is quick and hassle free. The payment is super fast to the dealer everything is done so quick it’s actually hard to believe it’s been sorted. I’ve used them this time to purchase a new bike and it was effortless as usual, I highly recommend this company.

Was this review helpful? 1 0

“Motor Bike”

★★★★★

written by Alexandrajane8 on 24/06/2022

I got put on to first Response with my car and once that was paid i got a motor bike for my partner to which he only had it a couple of months when it got nicked. First Response was really helpful and we managed to get a new bike through them.

Was this review helpful? 1 0

“Second time with firstresponce”

★★★★★

written by Xxxxxxxxccccxc on 24/06/2022

Decided to change vehicle 3/4 way through last finance deal discount on final payment and new offer was very good lower apr than last time and as usual it was all made easy and kept informed all the way through that’s why we stayed with them despite other offers

Was this review helpful? 1 0

“Sorted car problem ”

★★★★★

written by Jacko15 on 09/06/2022

From my first phone call the staff were absolutely brilliant really understanding and sorted my problem with no fuss at all listened to me moaning about the problem and just understood everything I said,I would definitely recommend this company to anyone,I would just like to say a big Thankyou to all the staff

Was this review helpful? 1 0

“Fantasic to work.with”

★★★★★

written by Heather59 on 02/04/2022

Easy, efficient, would definitely recommend to friends and family, many thanks for superb cusomer service

Was this review helpful? 2 0

“Can't fault first response ”

★★★★★

written by Richie2505 on 01/04/2022

Can't fault first response for a car loan must have had 3 or 4 loans with them in the past and will continue to do so in the future if needs be

Was this review helpful? 1 0

“Fantastic ”

★★★★★

written by Abby51 on 01/04/2022

On my 2nd loan with this company easy to communicate friendly staff easy set up wouldn't use anybody else

Was this review helpful? 1 0

“Very happy customer”

★★★★★

written by 385Fowler on 01/04/2022

Excellent service, straightforward, and friendly staff. Made the process very simple, and quick.

Was this review helpful? 1 0

“Excellent Company. Very helpful and understanding.”

★★★★★

written by on 01/04/2022

Now on my 6th car through FSF. A little more expensive than standard car finance but having a compromised credit rating due to personal circumstances they have been more than helpful even accommodating lower payments through a short redundancy.

Was this review helpful? 2 0

“A pleasure to do business with ”

★★★★★

written by BillDFA on 11/01/2022

First time user of first response, possibly not the last, very easy to work with, quick communication between us at all times, easy site & application form to use, despite me not being very ‘tech savvy’ a pleasure to do business with, genuinely can’t fault them, would recommend.

Was this review helpful? 1 0

“Staff was good on sorting my finance everything went...”

★☆☆☆☆

written by Denise6225 on 05/01/2022

Staff was good on sorting my finance everything went good with it been lockdown just shame about the garages they use I have had car less then a year which I informed them the car I got was not the 1 i looked at had different registation and tried charging the wrong price wanting more money have had nothing but problems with it has cost me a lot of money now does not work at all have told them about it but all get is nothing they can do unless get report from a garage will never use again its my first time and will be my last put me off now

Was this review helpful? 1 0

“Absolutely fantastic company ”

★★★★★

written by AWILKINS127 on 07/12/2021

I’ve got finance with this company and have had some financial difficulties and this company has been so understanding, I can’t recommend this company enough. So helpful and thoughtful.

Was this review helpful? 1 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by Samantha1996 on 6th January 2021 Report this content
Has anyone traded there car in half way through there contact for a newer car?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content Darrellgriffin94 Written on: 07/01/2021
Go somewhere else.
Report this content Sam369 Written on: 07/01/2021
Yes I have done it a few times, I either break even and start a new finance contract or I took £800 over on the new contract, again it was easy and staff are fantastic with advice on the phone before you commit to anything, I found the staff where honest with me! I can honestly say out 4 cars with first response I’ve never completed the time frame for repayment, I’ve always traded in before the term ends!
Asked by Leeanne1405 on 2nd July 2019 Report this content
Has anyone had a personal loan with First Response?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (3)
Report this content Chafron Written on: 02/07/2019
No it’s mainly Car Finance etc that they do
Report this content fvcjunior Written on: 04/07/2019
No, only for first costumer.
Report this content mynewmondeo140 Written on: 05/08/2019
It was car finance that I arranged with them. However, I did not do this through a car dealer. I contacted First Response and made the arrangements before going to a dealer to select the car I wanted based on the money they were prepared to lend and the amount I was able to pay back.
See All Answers
Asked by leeanneaharmstrong on 25th June 2019 Report this content
I currently have a car on finance with first response. Does anyone know if I can give them the car back and exchange for a new one as needs have changed? I have never missed a payment with them in just over a year.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content Tango2015 Written on: 27/06/2019
If you are halfway through the agreement I believe you can, best thing to do is call and speak to them direct. I have an agreement with them and they have been very helpful with anything I’ve needed help with. I would certainly use them again
Asked by mickfletcher on 8th January 2016 Report this content
Can I pick the car and dealer I want?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (7)
Report this content samriley67 Written on: 08/01/2016
Yes get your credit limit and terms first then choose a local dealer they must have a consumer credit licence
Report this content 12Alison23 Written on: 08/01/2016
Yes you can but be careful where you buy and make sure you get a good warranty like rac gold or one that covers all.
Report this content Shazwed Written on: 08/01/2016
Yes, arrange the finance then pick a local dealer and car within your limit but get a good warranty before agreeing to anything
Report this content Nic79b Written on: 08/01/2016
Yes I got my fiesta from a dealer that was not on the list
Report this content Lady-willow Written on: 08/01/2016
You can as long as the car dealers are happy to use First Response Finance, as first response will only use dealers/garages they trust to accept their terms, like repairs, warranties, etc. Some dealers will only use their own loan companies due to the sales person earning commission, bonuses etc. I rang First Response and asked them for a list of dealers in my area who they were happy dealing with, and was lucky enough to find the car and dealer almost on my doorstep. Willow
Report this content Gazza1970 Written on: 09/01/2016
Not all dealers main dealerships wont want to sell you a car if you arrange your own finance through first response
Report this content Breeze680 Written on: 09/01/2016
Yes they are very helpful and they will supply a list of dealers in your area. Also if the garage is not on the list you can request them to be approved subject to status. I've never had a problem with first Responce
See All Answers
Asked by mmjay on 6th February 2015 Report this content
I have just been accepted for some finance from first response and wanted to know where I can get a car from? I live in Edinburgh and the dealer they put me through to are in glasgow, plus there selection is limited, any names of dealers near me would be much appreciated.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content Gazza1970 Written on: 06/02/2015
Hi there you can get one from millennium motors ferry road
Report this content Breeze680 Written on: 09/01/2016
Find a car you like and first Responce will authorise the dealer subject to terms and conditions and if they have a consumer credit license.
Asked by Kev2402 on 2nd September 2014 Report this content
I have had a car loan with them for 20 months. Am I able to look at changing my car and getting another loan even though I am still paying this one? Thanks

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content eggopp Written on: 02/09/2014
Hey up Kev2402.. I guess that would be dependent on your history with them. However in my opinion they are an excellent company to deal with. Put it this way, at one point i had a car AND a motorbike on finance with First Response both at the same time.. I had also traded a car in that was on finance to First Response, and refinanced with them. Its a shame they dont give out cheques for recommendations lol.. You have nothing to lose but the cost of a local call. Hope that helps, i cant speak highly enough of this company.
Report this content FirstResponseFinance Written on: 04/09/2014
Hello Kev2402, With reference to your question. We are more than happy to consider an application for an additional loan. As a company we do have customers who have more than 1 loan outstanding at any one time. Obviously, the success of your application will depend on your individual circumstances, please feel free to contact us if you would like to proceed. Also a big thank you to eggopp for your comments.
overview