Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
92% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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★☆☆☆☆

“Won't be using again”

Written on: 05/09/2017 by marzenak (1 review written)

Sent my PERFECTLY WORKING iPhone 6s to get a message that all of a sudden it's got white cracks on its screen and instead of getting £180 as stated you guys said it's faulty and gave £60 for it. If I wasn't moving houses and changed address I would take it back happily. Ridiculous system. I was really encouraged to try it but I'll never use it again. Saying that "THE EXPERTS" looked at my phone and stated it's faulty it's being ridiculous. I upgraded my phone and it was PERFECTLY WORKING… Read Full Review

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★★★☆☆

“The overall service was good and straight forward. The...”

Written on: 04/09/2017 by B_Bevis (1 review written)

The overall service was good and straight forward. The freepost bag made it easy for me to send off my device. However it was damaged during the delivery process and hence the price dropped by two thirds. I would have liked photographic evidence of any damage… Read Full Review

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★★★★★

“Quick and hassle free, service, with easy to follow...”

Written on: 04/09/2017 by Maisy0huq (1 review written)

Quick and hassle free, service, with easy to follow instructions. I'm so glad I choose to use this service... I will definitely recommend Mazuma to friends and family... THANK YOU… Read Full Review

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★☆☆☆☆

“Don't do it!”

Written on: 03/09/2017 by HaileyGallegos409 (1 review written)

Sent a fully functional iphone 6 and was told the screen was raised and the fingerprint scanner was faulty. The finger print works fine and the screen was replaced at apple as it previously broke. Went from £100 to £30 just for that! Phone was returned with extra scratches and the case which I kept on the phone had not been returned… Read Full Review

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★☆☆☆☆

“Problems that wren't there”

Written on: 31/08/2017 by Church243 (1 review written)

Sent 4 phones and they found a problem with everyone.Main one was IPhone 6s,which was mint,offered £60 instead of £170.Had it returned and sent to 3 mobile and got £180.Shocking service and won't use them again.Looks like they will make up a fault to reduce the price… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 30/08/2017 by 355Barrett (1 review written)

Avoid I sent a perfectly working phone with no damage only for them to say it arrived damaged Avoid at all costs… Read Full Review

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★☆☆☆☆

“Shocking! Phone was like new & price promised broken. ”

Written on: 30/08/2017 by dhKemp237 (1 review written)

My phone was like new & kept in an original I-phone case it's whole life. Never dropped or marked or tampered with in any way. Completely clean & fully working as told by local phone store who commented on how new looking it was! Was sent in the original box special delivery to Mazuma. Why then was the supposed agreed price slashed by two thirds? Ridiculous email saying that it was faulty and had a 'twisted' chassis rail!!! Wish I'd kept it now and sold at the phone store. Didn't ask for it… Read Full Review

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★★★★★

“Mazuma was recommended to me. I am astounded at the...”

Written on: 27/08/2017

Mazuma was recommended to me. I am astounded at the speed and efficiency of the service from my first viewing on my mobile to the cheque arriving. Tuesday to Saturday. Simple instructions all along. I cannot find any fault with the service at all and will use it again… Read Full Review

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★★★★★

“Great service”

Written on: 27/08/2017 by Norwoodhr353 (1 review written)

Great service after being sucked in with a price just to get you interested then reduce it greatly by another company mazuma mobiles will be recommended by me.the price they offer is the price u get. Thanks for your speedy service. Will definitely use you again… Read Full Review

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★★★★★

“So easy to sell”

Written on: 27/08/2017 by Dowlingjg231 (1 review written)

Just sold my iPad 1 mini. Mazuma made it so easy to do.very promp payment. No quibbles. Everything is clear and precise. Sent all paperwork and packaging. Details easy to follow.within a day acknowledged had received parcel.and email'd me through whole process. Within two days , payment in my account. Thank you Mazuma… Read Full Review

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★★★☆☆

“My 3rd phone sell to mazuma”

Written on: 25/08/2017 by Vittriano (1 review written)

Have sold 2 phone before to mazuma without a single problem? However this time it was different because although i had kept my phone safe for the entire 2 yr contaract apart from a crack on the back where it slipped from my grasp 1 frosty morning i was looking forward to the £105 promised by them for my almost pristine phone. But No ! Although i had kept it a safe as a newborn baby it was apparently damaged by something that can only be seen under a special light while reciting the Lord's… Read Full Review

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★★★★★

“Excellent Service Every Time. My 3rd Sale With Mazuma!”

Written on: 25/08/2017 by Bill.Gunn (1 review written)

This is my 3rd time selling to Mazuma Mobile. Each time has been trouble free. They are g super fast with payments and in my opinion Mazuma offer the best prices if you choose this route of parting with your old phone and tablets. I'm on a 24 month contract with my mobile phone provider. At the end of the term I upgrade my devices. This leaves me with surplus tech that I don't need or no longer want. I'm sure you can get more money for your devices through online auction sites and so on, but… Read Full Review

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★☆☆☆☆

“Won't use again”

Written on: 25/08/2017 by AliGonzalez (1 review written)

4 month old phone nothing was wrong with the smartphone they said it needed a new screen so the phone was faulty.load of rubbish didn't want to pay full price AVOID !!!!… Read Full Review

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★★★★★

“Excellent”

Written on: 24/08/2017 by IrisWentworth (1 review written)

Very efficient speedy service, well worth a visit… Read Full Review

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★★★★★

“Fantastic”

Written on: 24/08/2017 by GrahamRhodes (1 review written)

Posted my mobile on Tuesday and payment received today (Thursday). Fantastic service… Read Full Review

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★★★★★

“Easy transaction”

Written on: 24/08/2017 by ValeriaMarsh260 (1 review written)

I have used other tech equipment buying sites in the past to sell my items and so far this has been the best. Price they say is what you get as long as the item is in good condition. Communications are excellent and their telephone manner friendly and helpful. Cash transfer was super quick and signed off with an invoice. Its always traumatic selling your pride and joy for a fraction of what you paid for it but at least Mazuma make it easy… Read Full Review

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★★☆☆☆

“Made up damage”

Written on: 23/08/2017 by Russssssssssssssssssssssss (1 review written)

Told one price on web site. Sent phone in. Made up damage on my phone when sent it in and offerd less than half the price previously offered. Not very good service. I would not use again, better to just sell old phones on ebay… Read Full Review

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★★★★★

“First rate service”

Written on: 23/08/2017 by MillsAmy (1 review written)

I have used this company for years. Excellent smooth service. Always faultless. Yes, I would highly recommend them without hesitation. … Read Full Review

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★★★★★

“Easy,quick,reliable”

Written on: 23/08/2017 by Perry173 (1 review written)

My entries transaction with mazuma mobile was extremely easy and accurate information was given at all times by the team , I applied for my postage bag on Sunday , which I received on Tuesday morning , super impressed with the efficiency , then I sent the bag off Wednesday lunch time which was received by mazuma on Friday however the phone was still linked to my iCloud through fault of my own which the team were helpful with talking me through how to remove this from the phone , understandably… Read Full Review

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★★★★★

“No messin about ”

Written on: 23/08/2017 by wwFernandez28 (1 review written)

After sending my phone to 2 other companies and having the offer dramatically reduced for a few scuffs and scrapes I found Mazuma who accepted the phone with their original offer of £180. This was very quick and very easy, will use again in future… Read Full Review

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