Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
92% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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★★★★★

“Fantastic service ”

Written on: 15/10/2017 by meBarrett1979 (1 review written)

Fantastic quick sale !! Posted Wednesday afternoon money in my bank Friday lunchtime Hassle free excellent service !!!!… Read Full Review

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★★★★★

“Great service ”

Written on: 14/10/2017 by Nelson305 (1 review written)

Fantastic service so easy to use and so quick thank you… Read Full Review

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★★☆☆☆

“Not really satisfied ”

Written on: 14/10/2017 by Anderson1993 (1 review written)

So there was a tiny crack on the bottom left of the iPhone I sent in and spoke to a salesperson on the other end of the phone. They knocked the original price down a considerably amount. They say because of the crack it was on the touch screen when it clearly wasn’t. I got the phone back and went to a walk-in sales shop on the high street and even with the tiny crack on bottom they offered a lot more than Mazuma did. Certainly no where I will and won’t be taking my business in the… Read Full Review

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★★☆☆☆

“NOT recommended”

Written on: 13/10/2017 by Rosedj422 (1 review written)

Quoted price online but when posted my old 4S and 5C phones I received an email claiming they were faulty. Both were old phones but were in full working order so I was surprised the offer reduced from £49 to £5. They actually paid me nothing for the 4S claiming a blurry camera. Wish I'd read some of the previous reviews first and I would have gone to a shop where I could physically hand over the phone. I understand they need to examine the handsets to ensure they are in reasonable condition… Read Full Review

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★☆☆☆☆

“Do Not Select Argos Card. ”

Written on: 12/10/2017 by 429Hoover (1 review written)

Previously used “Same Day Transfer” which is perfect. On this occasion I used the Argos Card. Usual pack in post. I use “Special Delivery “. For insurance,tracking & speedy delivery to Mazuma. Order processed same day as previous. Then email to say order now completed & posted. Here is where the service is terrible!!! At this point with transfer the money is in your account. The Argos is in the post. NO TRACKING NO NEXT DELIVERY EITHER. Regular, crummy post. 2 days… Read Full Review

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★★★★★

“The very best. ”

Written on: 12/10/2017 by 38Monaghan (1 review written)

Let you know how much you will get for your phone and payment is always when promised. Been using Mazuma for years and will keep doing so… Read Full Review

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★★★★★

“Absolutely no hassle recycling your phone”

Written on: 12/10/2017 by srTownsend349 (1 review written)

Simply put an excellent service from Mazuma. No problem with a week's extension and the cheque came through in a matter of days of posting my phone almost by return!… Read Full Review

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★★★★☆

“Sold my iPad Air 16GB Wifi”

Written on: 11/10/2017

Mazuma are one of the best companies too use. This is th second time I have used this company, and I’ve never had a problem with them. I sold my iPad Air too them as I treated myself too the new iPad Pro 10.5 for my birthday. Their service is speedy and reliable if you are looking too sell your gadgets then Mazuma is the place too go. They also send payments as a Faster Payment which is even better. Thanks again for the reliable, and speedy service I will be using you again in the near… Read Full Review

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★★★★★

“Amazing service - can thoroughly recommend ”

Written on: 10/10/2017 by Jackig (1 review written)

Have used Mazuna a few times now, I wouldn’t use anyone else. They give a good and fair price, make posting the phones easy and let you know immediately if there is a problem, they make the payment within 1 day of receiving the phones. An excellent service, can’t fault it and would recommend to anyone… Read Full Review

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★★★★★

“Great service, no hassle!”

Written on: 10/10/2017 by Suzanne12 (1 review written)

I have to say that I was pleasantly surprised by how easy this service has been. No hassle at all! I would definitely recommend this to my friends… Read Full Review

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★☆☆☆☆

“Misleading ”

Written on: 06/10/2017 by KristianSmith (1 review written)

2 handsets both in working order sent to Mazuma. 24 hours later both are faulty and require new screens. I had the choice to accept 30% of the original offer or pay to have phones returned. Never again… Read Full Review

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★★★★★

“Super Service ”

Written on: 06/10/2017 by 494Huber (1 review written)

I wouldn’t send any of my old phones to anyone else. Mazuma pay the same day they receive the device, they had a problem updating one I sent this week but after 2 emails the problem was solved and payment made. Great customer service as well, they always get back to your emails within the hour. In short I wouldn’t trust any other company… Read Full Review

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★☆☆☆☆

“Claimed my item was faulty”

Written on: 06/10/2017

Reduced my payment from £60 to £15 and said my iPad was faulty with a damaged screen even though it was working perfectly the day before sending it when I deleted all my information. I am an OAP so didn't need the hassle of arguing with them and no point in asking for it to be returned as I am sure the screen would certainly be faulty on its return. I had looked out all my previous phones etc to send but in the light of this transaction there is no way I would deal with them again… Read Full Review

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★★★★★

“Absolutely brilliant!”

Written on: 05/10/2017 by FatimaVaughn214 (1 review written)

What a fantastic service Mazuma offer! I posted my old iPhones back on Monday and the money is in my account today!! This is the 5th time I have used them and they are a great company!!… Read Full Review

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★★★★★

“Fast, amazing service!!!”

Written on: 03/10/2017 by lrAustin1985 (1 review written)

Got quoted £165 for my iPhone, was abit dubious of sending my phone off as I thought the price may go down. They emailed me as soon as my phone got there and after they had done the necessary checks, the money was in my bank that same day! Would defiantly use again, fast, easy service!… Read Full Review

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★★★★★

“Better than EE”

Written on: 01/10/2017 by McKnight12 (1 review written)

Perfect, phone posted yesterday and received by Mazuma today. Phone was inspected and the funds paid into my bank on the day they received it (today). Communication was fantastic with email updates as soon as they received the phone, once it was inspected and again once payment had been made and I also got £5 more than EE offered so win win… Read Full Review

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★★★★★

“Fair Estimate”

Written on: 28/09/2017 by OwdamTinker (1 review written)

Very pleased with the whole transaction, I would have liked more but it was a fair estimate but free postage clinched it for me. The whole transaction was carried out to the promised timescale and I would have no hesitation in using Mazuma services again… Read Full Review

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★★★★★

“Easy, fast and reliable!”

Written on: 27/09/2017 by Fowlerhm331 (1 review written)

I usually don't leave reviews but i'm so happy with my experience so i thought i'd share. I sent my phone off Friday afternoon, my phone arrived the following Wednesday morning and i had £190 in my bank account by the Wednesday evening. No complications and paid what they said they would for my iPhone 6s plus. The reason i chose mazuma was because they seemed to be the only company that didn't deduct money if your phone has obvious wear and tear and my iPhone had A LOT of wear and tear but… Read Full Review

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★☆☆☆☆

“Iphone 6S ”

Written on: 27/09/2017 by Al_ly (1 review written)

Decided to send my iPhone 6S to this lot as they offered £170. The phone was in perfect working order and had been checked prior to sending it. A few days later I got an email saying I was only getting offered £60 as the phone was faulty due a a few black pixels that could only been seen on a pure white background! This of course was utter rubbish as it had been checked by a technician at Apple before it was sent. Told them to return the phone and then took it to Carphone Warehouse who… Read Full Review

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★★★★★

“Excellent Service & Mega-Fast Payment!”

Written on: 27/09/2017 by YadiraBuckley (1 review written)

Dealing with Mazuma is hassle-free ... no fussing about cables, tatty boxes just keep your iPhone in serviceable condition, ideally unlocked & you’re guaranteed a very fair price. Much easier than selling on eBay ... and less stressful!… Read Full Review

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