Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
92.1% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com

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★☆☆☆☆

“Apparent Broken Phone ”

Written on: 26/11/2017 by Yaeln121 (1 review written)

I sent what was in my opinion a fully working phone back (i tested it prior to turning it off ) I parcels as part of my job so I know how important it is to make sure that items do not get damaged. I put a piece of thin foam material over the screen then wrapped in bubble wrap, it was then put in the original box and that was wrapped in bubble wrap also for protection as it was only going into a supplied posting bag. I was then informed when Mazuma had received it and inspected it that it had… Read Full Review

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★★★★★

“Simple, straightforward, quick!”

Written on: 24/11/2017 by 239Roche (1 review written)

What can i say other than what a slick,top class procedure. Downloaded self-post paperwork Monday morning, posted the old phone Monday afternoon, confirmation of package receipt received via e-mail Wednesday morning, confirmation e-mail of order completion Wednesday lunchtime, money in the bank 5 minutes later. So easy, so straightforward, no fuss, no quibbles. Wouldn't hesitate to use again… Read Full Review

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★★★★★

“Selling phone ”

Written on: 23/11/2017 by Zavier440 (1 review written)

I have to say it was so easy to sell my phone and received very good price. The first lot of packaging never arrived but I let Mazumamobile know an another was soon delivered. I have used them before and would definitely use them again. I would and have happily recommend them to friends and family… Read Full Review

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★☆☆☆☆

“Robbing b#@$&€ds”

Written on: 23/11/2017 by JordynBradley367 (1 review written)

I sent my phone in was offered £90 i accepted that offer but only got paid £20 Mazuma Mobile are robbing people i will never use or recommend them to anyone… Read Full Review

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★★★★★

“Brilliant ”

Written on: 23/11/2017

Posted parcel at 1pm Monday paid to my bank by 6pm Tuesday. That’s good, very good. I might have recieved an extra £60-70 if I had sold via FB or something or maybe not or I might not have got paid or....You get the picture. This was easy, quick and reliable. Same service from Mazuma last time I changed my phone. No brainier , if you want to shift a phone get it to Mazuma and cut out all the hassle and the risk… Read Full Review

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★★★★★

“Excellent speedy service8”

Written on: 22/11/2017 by BrianaFanning (1 review written)

Well please have used several times never let me down… Read Full Review

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★★★★★

“Mazuma service”

Written on: 18/11/2017 by Ricardof395 (1 review written)

I recently sold my old phone to Mazuma Mobile. The service was very fast and efficient and was completed within 4 days. This includes me sending the phone to them and receiving payment. All in all a great trouble free service!!1 Highly recommended… Read Full Review

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★★★★★

“Money for nothing!”

Written on: 17/11/2017 by Georgie94 (1 review written)

I’ve had my iPhone 6s sat in my draw for months because it’s broken, won’t turn on and it’s out of warranty so couldn’t afford to send it away to Apple. Mazuma sent me a free post bag within 24 hours, I posted the useless phone on Tuesday and had the money in my bank by Friday. The phone wasn’t boxed and also didn’t have any of the accessories with it but this wasn’t a problem. Really easy service which I’ll certainly use again!… Read Full Review

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★☆☆☆☆

“Was told phone was faulty when it wasn't ”

Written on: 16/11/2017 by Paris150 (1 review written)

Sent off my phone and was emailed that the phone was faulty and they were dropping the value of the phone. I had to go through with the sale still as I desperately needed the money but seriously unimpressed. Me and everyone I know close to me are really appalled and we won't be selling anything to mazuma ever again… Read Full Review

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★☆☆☆☆

“Incredibly disappointing result”

Written on: 15/11/2017 by Maritzay386 (1 review written)

I sold my iPhone 6 via Mazuma and I was incredibly disappointed with the end result. It was a 2.5 year old device which was well looked after and in ‘working condition’ as described on their website. Initially the service was fine, I received my parcel label and bag, sent it to them, only to then be told it was ‘faulty’ due to a green outline on the screen. Firstly, it worked, I’ve used it every day for work for the past few years, no problems, no issues other than the battery life… Read Full Review

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★★★★★

“amazing as always! ”

Written on: 15/11/2017 by qgWren349 (1 review written)

very easy service to use. free of charge and fast selling process! definitely recommend it to everyone… Read Full Review

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★☆☆☆☆

“Beware”

Written on: 13/11/2017 by Briang1968 (1 review written)

Sent off my iPad 2 for a price of £55. In absolutely fine working order . Wrapped up securely in bubble wrap. Been told today I'm only getting a tenner as the screen needs replacing . Like I say . It was perfect when I sent . Very disappointed. Will never use again and wouldn't recommend either… Read Full Review

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★★★★★

“Best site for selling mobile fone always fair”

Written on: 13/11/2017 by Sexysue54 (1 review written)

I always like mazuma always pays out fair so thank you for being fair no complaints what so ever you will ways have my old fines keep up the good work and thax again for a great service… Read Full Review

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★★★★★

“Fast, efficient and hassle free!”

Written on: 12/11/2017 by Schultz129 (1 review written)

After searching plenty of resale sites and other mobile recyclers I thought that Mazuma offered the best price and I liked the way they guaranteed to pay the promised price for my phone on receipt and finding I had given an honest description. I opted to use their package bags so I requested that on Sunday, they arrived on Tuesday with clear instructions, phone was posted off 48hr tracked free postage on Wednesday, received on Friday by Mazuma and as promised - processed and money was in my… Read Full Review

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★★★★★

“Excellent Service Guys”

Written on: 12/11/2017 by iaAdams87 (1 review written)

Couldn't fault Mazuma, great service, sent my phone on a Thursday, they received the next day, payment within hours, such food service and will definitely use again. Thanks Mazuma… Read Full Review

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★☆☆☆☆

“Iphone”

Written on: 11/11/2017 by Hopeydopey (1 review written)

On 2nd November I returned email stating not to sell my phone as it was not at the offer price and now I have received email stating money has been sent to my account Why has this happened when I asked for the phone to be returned to me Not a very good service… Read Full Review

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★★★★★

“Better than expected ”

Written on: 10/11/2017 by Beckychaard (1 review written)

Would recommend, was a bit wary with services like this but would highly recommend for quick easy cash! Thanks!… Read Full Review

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★★★★★

“Satisfied ”

Written on: 09/11/2017 by Kevinhill (1 review written)

Excellent service very helpful would recommend to anyone… Read Full Review

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★★★★★

“Fast, Efficient no hassle service ”

Written on: 09/11/2017 by Graves55 (1 review written)

Excellent service can’t fault them . Posted phone Monday AM, payment confirmed by Tuesday PM… Read Full Review

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★★★★★

“Smooth and efficient ”

Written on: 09/11/2017 by O'Sullivantl16 (1 review written)

As simple as it sounds. Ordered, printed labels, sent it off and received my money in my bank in a couple of days. Easy to use tracking system. Sent them a message asking if they’d received it, they immediately responded and didn’t have a single problem 10/10 easy… Read Full Review

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