Mazuma Mobile - www.mazumamobile.com

Mazuma Mobile - www.mazumamobile.com
★★★★★
4.5
88.0% of users recommend this
  • Value For Money

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“It seems someone is targetting phones sent to Mazuma...”

☆☆☆☆☆

written by on 09/06/2009

It seems someone is targetting phones sent to Mazuma Mobile. I know 3 people who've posted their phones, but the phones were never delivered to mazuma - allegedly. Please ensure you send your phone by special/ recorded delivery as there is a phone thief out there!!!!!

466527_Mazumamobile's Comment

Written on: 12/06/2009

Hi Guest
<br/>
<br/>It's shocking to hear you know of 3 people who's phones have been lost in the post. We receive over 5000 handsets on a daily basis with very, very few getting lost in the post.
<br/>
<br/>Unfortunately, the Royal Mail like any other courier service, is subject to an element of loss. We always recommend customers use the 'certificate of posting' option (free service) which offers 36 loss cover and special delivery for higher value orders.
<br/>
<br/>If anyone has had their phone lost in the post on route to Mazuma, please email oour support team on [email protected] and we'll be more than happy to help.
<br/>
<br/>Kind regards
<br/>
<br/>Mazuma Mobile

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“I sent my phone using the freepost bag on a Friday......”

☆☆☆☆☆

written by on 07/06/2009

I sent my phone using the freepost bag on a Friday... it's been over a week & the phone has still not been received by mazuma mobile.
According to the post offuce, an address is required in order to use the royal mail special delivery service. This address is not on the free post bag sent by mazuma. Unfortunately, the post office can only compensate to the value of £36 which does not cover the value of my nokia 8800. Mazuma need to make the post office aware that they can recieve special delveries, as the one I went to had no clue !!!!

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“reasonable price for the phones i sold to Mazuma...”

★★★★★

written by on 26/05/2009

reasonable price for the phones i sold to Mazuma Mobile and i am overall very pleased

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“I logged onto the Mazuma Mobile website, entered my...”

★★★★★

written by shawn33 on 18/04/2009

I logged onto the Mazuma Mobile website, entered my mobile phone model numbers along with their imei numbers, Mazuma confirmed what payment I would receive.. 2 days later (probably due to the easter holidays) I received all the relevant details along with an envelope in which to post them. I posted them on the Thursday, by Friday morning I had received a confirmation e mail confirming they had received my package, the e mail stated they would e mail when the cheque had been sent. Sure enough by Friday afternoon an e mail was sent to me stating that my cheque had been posted.The cheque was received by the following day (Saturday)

Brilliant service, could not fault it, would recommend to anybody that couldn't be bothered to sell their phones privatel, i.e E Bay.

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“Was really great and would seriously recommend Mazuma...”

★★★★★

written by on 17/04/2009

Was really great and would seriously recommend Mazuma Mobile. Probably easier than ebay. I generally found that Mazuma gave better prices than competitors
e.g envirophone

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“Mobile phone recycling websites are a good way to get...”

★★★☆☆

written by baywater on 13/04/2009

Mobile phone recycling websites are a good way to get some extra cash! Just be careful how you choose! I sent 3 mobile phones in to Mazuma Mobile and they said that only 2 mobiles we're received! They were in the same parcel so I found all this very confusing. In the end they never paid me for the missing phone and gave me 50% of what they said they would give me for my Nokia 6230i. Annoying!

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“They were super speedy - I sent the phone on Monday,...”

★★★★★

written by on 29/01/2009

They were super speedy - I sent the phone on Monday, they sent me payment on Thursday!
No fuss involved at all, they paid the full amount for a working phone. Would strongly recommend people to use them!. I got £105 for my Nokia N95 which was just sitting in a drawer doing nothing. It had some general wear and tear and the camera was a bit dodgy. They still gave me the full amount! Really great service.

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“I have been doing some fund raising for my daughter...”

★★★★★

written by jackson66 on 19/02/2008

I have been doing some fund raising for my daughter and have sold 30 mobiles to Mazuma in 3 orders of 10.
Pick up was by courier and arrived next day.
Payment was very fast, start to finish only taking a week.
I will be doing business with Mazuma again this week and would recommend them to anybody.
To date I have raised over £160 pounds.

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“I sent in an old Nokia 6230 and received a cheque for...”

★★★★★

written by on 05/01/2008

I sent in an old Nokia 6230 and received a cheque for £19 as promised. It was over the Christmas period so may have taken longer than usual but whole process took only 2 weeks. I would certainly reccomend Mazumamobile.

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“I first came across the Mazuma Mobile website in my...”

★★★★★

written by Srisroka on 28/01/2007

I first came across the Mazuma Mobile website in my local paper. It was an advert titled 'Turn your old mobile into cash'. The idea interested me, as I had two phones sitting in a drawer and I wasn't keen on selling them on eBay.

I visited their website. They were offering £44 for my old Nokia 6230i and £45 for my Motorola V3i.

I did a search on Google for other companies like Mazuma, and I came up with two equally professional looking ones; Envirofone and Mopay.

Envirofone were offering £37.24 for the 6230i and £39.95 for the V3i.
Mopay were even worst at £36.25 for the 6230i and £32.00 for the V3i.

They both offered to pay within 21 days compared to Mazuma's 7 days.

Placing my order on Mazuma Mobile was pretty simple. Once done you can track orders online.

I received a welcome pack the next day, and used the freepost bag to send off my phones. According to the online tracking, my phones took 2 days to get there. I was surprised to also notice they processed the order on the same day, and I was even more surprised when my cheque arrived the next day.

I have since recommended this site to all my friends, who also received the same level of service.

294049_Leedeburgh's Response to Srisroka's Review

Written on: 20/06/2007

I whole heartedly agree, Mazuma is quick and simple to use, sold 7 phones so far and not one problem

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