written by dazmid on 02/11/2008
Chose Europ Assisy through www.moneysupermarket for £30.50. This includes full cover, with onward travel, hotels etc. Been with them almost 2 years now, and last week, my car broke down late evening. I called Europ Assist who advised breakdown company will be there within the hour. They were there in 30 minutes. Unfortunately, I needed a new part on my car and they towed me back to my house. I caled Europ Assist next day that had sorted a garage out for the repair and they came and collected my car the next day to take to local garage. I am very happy with the service I received.
written by Sue Gormati on 26/09/2008
Excellent customer service, helpful, polite, clear and easy to understand. Breakdown van arrived within about 20 minutes, wheel changed very quickly and the guy checked all around the car to make sure there was no other damage as a big pot hole had given the car quite a whack. Only had to use once, thank goodness, but couldn't fault the service right from initial contact with call centre to completion of the job. Will renew with this company.
written by on 24/06/2008
Recommended. Helpful on phone. Friendly drivers. Efficient service.
written by pfloyd on 30/04/2008
Can't recommend Europ Assistance Breakdown Cover highly enough. Exceptional value for money. A first rate level of service you'd expect from the best provider.
written by on 01/04/2008
I recently broke down in France in a big town ..As I was near a main dealer I walked to the garage who called a recovery truck. My vehicle was brought into the garage a hire car company was called by them and provided me with a hire car for two days at 65 euros a day ... I did not call Euro Assistance at the time however ...they later accepted I had a claim and after providing the receipts for the recovery truck call out and the car hire ...met my claim in full within 10 days ....YOU CANT DO BETTER THAN THAT .. I will never go out without their cover again!
written by gerald cotton on 25/11/2007
Overall very good with good service and staff. Very sympathetic. Rates good and will definately be renewing our cover again. We can not praise them enough for their good and very helpful service. We had a really horrendous day with us being really cold and scared stuck on the motorway for 2 hours. They came to our rescue. Girl on phone was extremely pleasant.
written by lancsamb on 22/08/2004
For my money I have got full cover including relay cover, replacement car cover, hotel cover, household repairs cover. All this for £36.50 . I dont know how they do it for the money. I bought this Europ Assistance Breakdown Cover via the www.moneysupermarket.co.uk as they were actually cheaper than buying direct from the Europ Assistance web site. Check it our on the web site. You wont be disappointed. Note the cover is for the the vehicle only not the person although it does cover the policy holders own house as well.
Written on: 23/10/2006
I agree, Europ Assistance Breakdown Cover is excellent value. Mine cost £31.50, also via moneysupermarket. I've noticed the acceptance email included an older version of policy terms than shown on site, so I have queried this. For me the homestart on optional payment is not a problem and justifies the rate. I hope never to use them, so I will rate that only on experience.
Written on: 21/08/2006
The review just sounds like an ad for Europ's services, because it doesn't mention the negatives (call-out charges for home assistance, for example), and points you to a particular place via which to get the cover. An affiliate, perhaps?
Written on: 18/06/2006
No longer offered at the site mentioned but you can still get a quote through www.quoteline.co.uk
Written on: 03/02/2005
After checking the details on the recommended site I didnt find it such good value as they charge £40 excess if you breakdown at home, the best packages seem to be First Call and More Than.
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Willywomabt's Response to lancsamb's Review
Written on: 01/10/2004
This is really useful and I'm going to check it out. I am a journalist (also in Lancashire) and am writing a short feature on Breakdown Cover.Your comments have pinted me towards a company I did not know about.