I will definitely use Frontrow again. I wanted to get good floor seats for me, my daughter and two of her friends for American Idols Live. I went to ticketmaster, hoping I could find seats at face value but they didn't have 4 seats together in the first 3 sections. I went out to the web and found frontrowtickets.com, after researching the tickets, I called in to make my purchase. I just wanted to make sure I got the best seats availabe at the best price. The customer service women I talked to was very helpful and knowlegdable and NICE! She helped me find the best value in the section I wanted to sit in. I have used other ticket sites to purchase good tickets in the past but have always had mixed feelings about the customer service! The tickets arrived quickly and we had a great time at the show. The seats where perfect. Thank you Frontrowtickets.com!

I recently pre-ordered concert tickets online from a company called FrontRowTickets.com, LLC. I agreed that I would pay top price, over $800 for two tickets. They would only guarantee that seats would be between rows A-K. I ordered before tickets went on sale thinking that these tickets should be great, given the amount of preliminary time to prepare to purchase them. The tickets did arrive and I received row G in the Orchestra seats 3 and 4 which are far right of the stage and 7 rows back. I went on ticketmaster.com and bought better tickets for $37.25 each!!!!! These are NOT premium seats! I spent almost ten times the ticket value to receive tickets that aren't even as good as the ones I was able to purchase 6 days after tickets went on sale! I called the ticket purchaser directly and he told me there was nothing he could do on his end. I went to the company's website where there was a link to make a complaint. I did so. After a week of no reply, I called them and was told that I got what I paid for. That is the whole point; I did not get premium seats and was overcharged beyond belief. If I can go on Ticketmaster.com and get better seats for $37.25 each, then these are not premium seats. I called the company and they tell you that you got what you paid for and everything they do is legal. I've contacted the attorney general in California ( I'm assuming they are in California as you can't get there real address), the BBB Bureau and any website I can to try to bring this company DOWN!!!!! One Star Rating is too good for them!

I thought I had called to order Phish tickets from Ticketmaster (I did a Google Search for Ticketmaster phone number) and when the customer service person said that the price was double what the site said, I said the site says they are $60 and she said "Oh no." I told her that I was making an order online too and she told me to close the site and talk to her. I also told her that I had a lot going on--trying to order from the site and talk to her and was a little confused. When I called Ticketmaster to talk about the price difference, they said that they'd had site problems and that they couldn't verify my order cost. When I received my order confirmation, I called customer support and the woman told me this happens a lot. I asked why the previous person didn't inform me of that when I noticed the cost discrepancy knowing this information and that I was scattered. OH AND THE TICKETS ARE NON-REFUNDABLE! WHY?? Because that's what they want you to do! So I just paid double for general admission tickets. They bank on people getting lost and being in a frenzy to get hot tickets! Scammers!

They had the best seats to a show that's sold out for months (front row, center). The website was straight forward and easy to use, and I immediately got an email updating me on the status of my tickets. I've yet to attend the event and get the tickets, so I'll check back in \and let you know if I have any problems. They're service fee is pretty steep, but to get into this show with such amazing seats, it's worth every penny!

I found Front Row Tickets.com to be an excellent source of tickets to Rush appearing at Summerfest in Milwaukee. Once I heard Rush was coming, I went out on the web and found a couple of sites that apparently had tickets to this show. I clicked on "Front Row Tickets.com" and noticed they had a phone number. I called the number and spoke to a person who was knowledgeable and professional. All my questions were answered, and I knew exactly what I was paying before I gave them any personal information. This site was great, and I would recommend them to anybody!

I am one of those people who waits until the last minute for everything. So when my friend told me that Paul McCartney was coming to town I figured I would save the date to buy tickets from Ticketmaster. Of course, by the time I was able to get through the tickets were all gone except for the nosebleeders. If I am going to Paul McCartney, I want to sit close! FrontRowTickets.com had an amazing selection of the best seats and their prices were very competitive. The service charge was a little heavy, but I had my tickets quickly by fedex and I had the best time ever. The website was easy to use though it looks a little dated. I will definitely use them again and I have told many of my friends how great their service was. I LOVE PAUL MCCARTNEY!!! :-)

This site has the highest "service fees" I have ever seen. I have order tickets before online and never have I seen a $31.00 processing fee for each ticket. Save your money and order for a well respected web site. Also after you see that the fee is $31.00 dollars they don't let you cancel your order. They only tell you its $31.00 after you place your order.Orders tickets on another web site, don't waste your time with outlandish overages or hidden and deceitful cost. If I had to rate this site for 1 to 10 10 being the best and 1 being bad, I would give it a 0. Never again will I order ticket for these crooks.

OMG THEY DON'T EVEN DESERVE A STAR!!!!!!!!!!! THE ONLY REASON I GAVE THEM THE STAR BECAUSE THIS WEBSITE DOESN'T LET ME PROCESS IT WITHOUT A STAR!

Front Row Tickets HAVE FALSE ADVERTISING. THEY POSTED UP MID MEZZ SO I BROUGHT THE TICKETS AND WHEN I RECEIVED THEM, IT THE WORST SEATS IN THE HOUSEEEEEEEE AND WE PAID GOOD AMOUNT OF MONEY!!!!!!!! WHEN I CALLED THEM UP,THE ONLY THING THEY COULD SAY "THERE IS NOTHING WE COULD DO, ALL SALES ARE FINAL"!!

WHAT KIND OF BUSINESS IS THAT!!!

I ordered tickets for this event and for whatever reason, the tickets were not available from the seller, which was fine. However Front Row Tickets took the money out of my account to pay for tickets I never received. I have sent several e-mails and have yet to get a response as to refunding my money. I received an e-mail from this entity saying they never charged my account - but they did. I am going to file a complaint as well as contacting the Better Business Bureau.