Diamond Car Insurance Reviews - www.diamond.co.uk

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★★★☆☆
2.8 / 5
49% of users recommend this
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★★★★☆

“I found a competitive quote for car insurance through...”

Written on: 04/02/2016 by OsvaldoPollock456 (1 review written)

I found a competitive quote for car insurance through Google. Having reviewed other options I then contacted Diamond to check details of the quote and make sure the price was as quoted. I spoke to a representative who was happy to help and took the time to go over the quote and give me the right price. He explained other options which may have been relevant to the quote. Having done all the work I then wanted to check with other insurers. He was happy to call back at a later date and set a… Read Full Review

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★★★★★

“Cheap ”

Written on: 04/02/2016 by Jefferson113 (1 review written)

Diamond were the cheapest, that was the only factor… Read Full Review

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★★★★☆

“Simple, Quick, Informative”

Written on: 03/02/2016 by Addisonw380 (1 review written)

Easy to apply. Easy & affordable payments Many Optional add ons if required. Simple to prove No Claims from previous insurer… Read Full Review

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★★★★★

“Cheapest company so far ”

Written on: 03/02/2016 by abosally (1 review written)

I Believe that this insurance company are is the cheapest and have an amazing service. I would suggest this company to a family, friends etc… Read Full Review

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★★★★★

“I would recommend Diamond because everything was easy...”

Written on: 03/02/2016 by Waylonh181 (1 review written)

I would recommend Diamond because everything was easy to do. The website is amazing and the prices are reasonable. I did not have any problem untill now… Read Full Review

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★★★★☆

“It's good service.. At least someone listen and answer”

Written on: 02/02/2016 by Carverbv245 (1 review written)

So far is good.. Let's see what happened.. Easy to pay Easy to understand Less hassle It's good If this year will ok the. Definitely renew again with diamond.. Will definitely recommend diamond to other people … Read Full Review

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★★★☆☆

“Same car different day”

Written on: 02/02/2016 by jjjhhh (1 review written)

Very good service online and on the phone. However my quote went up by £24 from getting it on the one day, and calling to go through with it the next. The person I spoke to said he didn't know why as no circumstances had changed, and said he would look into it and call me back at a later date - I'm still waiting and more importantly I'm still waiting for my £24 refund (if i'm owed it). Very good manner on the phone, was clear and friendly… Read Full Review

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★★★★★

“Extra Mile Service!!!!! ”

Written on: 02/02/2016 by Jemmah_santha (1 review written)

The service from diamond was really above and beyond . My adviser spent over an hour discussing my options to give me the best possible price . I originally rand elephant who he told me was actually part of the same company as Diamond and he searched all of the partner company's to make sure I got he cheapest quote !! We discussed ever possible option as at first my original quote was high and I wasn't happy with it , but the outcome was he saved me over £400 !! Thank you to the person I… Read Full Review

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★★★★★

“Well pleased with Diamond”

Written on: 02/02/2016 by gordonmeredith (1 review written)

I am "well pleased" with Diamond, because of the easy way the web site is presented on line and of course the price was the most competitive I could find, they didn't even require proof of my No Claims Discount (although I have voluntarily sent it). I knew that motor car insurance cover for a newly qualified driver would be expensive, but was very pleasantly surprised at the low cost and choice of "add on's" afforded by Diamond. I understand that they are part of the Admiral group so if the… Read Full Review

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★★★☆☆

“charged twice ”

Written on: 02/02/2016 by Michelle1223 (1 review written)

I think it's shocking that your system did not show up the I had been auto renewed when I started up a direct debit therefore meaning I was charged twice for the payments - once the full amount and secondly the direct debit. Your systems need to speak to each other as this caused me much inconvince. Thank you… Read Full Review

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★★★★★

“easy to do”

Written on: 02/02/2016 by RyleePrice (1 review written)

did this on line with no problems easy to do on line good rate will use again if price is right… Read Full Review

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★★★★★

“sooo cheap!”

Written on: 02/02/2016 by VincentGarrison123 (1 review written)

Found a really cheap quote online for my daughter who had just passed her test.... It was that cheap I had to confirm it was correct on the phone.... And it was!! Excellent service... thankyou… Read Full Review

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★★★★★

“Excellent helpful service”

Written on: 02/02/2016 by Love117 (1 review written)

Very pleased with the excellent customer service I received by the advisor. She was very patient as I have a very hoarse voice and she answered all my questions with patience and experience. Would fully recommend the customer service I received… Read Full Review

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★★★★★

“Simple and quick”

Written on: 01/02/2016 by 1izzy100 (1 review written)

I found Diamond on a comparison site and the reviews were very good so I decided to give them a go. So far so good. It was simple and quick to apply and I've found the site user friendly and my documents were ready to download. I would recommend to a friend. … Read Full Review

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★★★★★

“Super deal for young driver”

Written on: 01/02/2016 by 207Fletcher (1 review written)

Needed insurance for my daughter. Included myself on the policy and Diamond topped the list. Some other quotes were eye-watering. Tried to do it online but ran into a problem so phoned. You get the usual upselling speeches to insure you for broken finger nails and the like but I politely declined and they moved on. Certificate emailed instantly, printed out and the job is a good 'un… Read Full Review

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★☆☆☆☆

“Garbage”

Written on: 01/02/2016 by Samirq464 (1 review written)

IT dept leaves a lot to be desired… Read Full Review

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★★★★★

“Sorted all online”

Written on: 01/02/2016 by 1973Coleman (1 review written)

Enjoyed convenience of going from a comparison website to indurance website. A few clicks and I was all done. Fastest car insurance purchasing I've ever done. Plus I found it easier to review my details seeing them in print than someone in w call centre reading it out to me. Then received all my documents in email link to my account. You can print off copy's if you like… Read Full Review

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★★★★★

“Initial impressions of Diamond Insurance”

Written on: 31/01/2016 by MitchellYates224 (1 review written)

I was setting up a policy for my mother who is just over 80 years of age and although very young in her ways, has lost some of her confidence when dealing with matters such as this. The reason I decided to leave the previous company and use Diamond was the simply the fact that the other insurance company made communications unpleasant and impossible due to the fact they would only discuss information with my mother. This was despite the fact that I set up the policy for her, and at that… Read Full Review

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★★★★★

“Customer service 10/10”

Written on: 31/01/2016 by Willow95 (1 review written)

I work for car insurance myself so I kno what I was expecting and the gentleman I spoke to was extremely helpful and made sure I knew about additional products I could have on my policy. He had good rapport and sounded like he really enjoyed his job. As this is my first full month year insurance policy as I only passed my test the other week, Diamond gave me the cheapest price which is always good but I had to make sure I got what I wanted for example MLP etc. Customer service was 10/10… Read Full Review

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★★★★★

“great communication”

Written on: 31/01/2016

the lady i spoke with was very helpful and explained everything to me that i needed to know would deffo recommend i have already spoke to family memebers about this company they were far cheaper then others i looked at highly recommended… Read Full Review

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