Diamond Car Insurance Reviews - www.diamond.co.uk

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★★★☆☆
2.8 / 5
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★★★★★

“Stay with what you know”

Written on: 02/03/2016 by Adriannae233 (1 review written)

was insured with diamond before and went to another company just because of the price. Was not happy with them and returned to diamond as the customer care and the whole package is much better. Will be staying put from now on… Read Full Review

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★★★★★

“Affordable ,great,cheap”

Written on: 01/03/2016 by 255Owens (1 review written)

It's cheaper than other companies and wasn't too much hassle… Read Full Review

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★★★★★

“Helpful when you call and very courteous”

Written on: 01/03/2016 by Karaf437 (1 review written)

Polite,helpful,easy to talk to nothing was to much trouble plus they offer to contact your previous insures to cancel and get confirmation of NCB. Would and have recommended them to my daughter who also switched to Diamond having experienced rude people with previous long term insures. Easy to switch plenty of cover everything you need and staff that explain and help you with anything you don't quite understand. … Read Full Review

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★★★★☆

“Car insurance”

Written on: 19/02/2016 by Greenwoodcu289 (1 review written)

After a recent very high renewals quote from my previous insurer I did a search on compare the market and found diamond insurance quote to give me the same cover for half the price of my renewal quote. Also the excess was less as well should I need to make a claim. Insuring with Diamond was quick and easy, hopefully I will not need to make a claim as that is when you really know how good an insurer you have to deal with… Read Full Review

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★★★★★

“Prompt Effective Service”

Written on: 18/02/2016 by 426McCollum (1 review written)

After receiving my quotation and completing my insurance transaction I found that I later found that I had a couple of minor queries. On contacting Diamonds' Customer Services Dept. I was very pleased to find that after selecting the service required the phone was answered very quickly. No hanging around listening irritating music. On the first occasion this was late at night and on the second occasion during normal working hours. I found the staff friendly, effective and keen to meet my… Read Full Review

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★★★★☆

“Thorough Accurate Effective”

Written on: 17/02/2016

Good Made sure I got the right deal for me at the best cost possible. Made sure every problem was overcome so I could get the insurance as quickly as possible. Bad Was quite abrupt at times Came across as demeaning… Read Full Review

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★★★★★

“Quick, reliable insurance. ”

Written on: 17/02/2016 by 418Bruce (1 review written)

I was on the phone for no more then half an hour to a colleague who couldn't of been more helpful! He explained all the T&Cs, and even got the original quote down by £30. Customer service was of a high standard and I would definitely recommend to friends and family. Everything was done in a matter of days, all documents were sent over and I was able to sign in to the diamond cover page without any hassle, a text message was sent with all the relevant contact numbers and email addresses… Read Full Review

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★★★★★

“Fantastic, efficient service”

Written on: 17/02/2016 by Reillyx180 (1 review written)

Incredibly helpful and informative staff. I had to phone as my partner had just completed the speed awareness course so I was thinking it would take a look tie, however, the gentleman I spoke to was very informative and able to process my insurance very quickly - even helping me out with my no claims, which I am very grateful to him for… Read Full Review

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★★★★★

“Top notch”

Written on: 16/02/2016 by Ward88 (1 review written)

Very helpfully & polite staff. Have not found better during my Search for car insurance. … Read Full Review

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★★★★★

“great, helpful, informative”

Written on: 16/02/2016 by Giuliana233 (1 review written)

Diamond was helpful, informative and made my purchasing of car insurance very easy. I had a few questions to ask and they answered in a clear and friendly manner… Read Full Review

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★★★★★

“good insure company”

Written on: 16/02/2016 by Edwinv437 (1 review written)

my name is KADIR am very happy on this company . small price big cover… Read Full Review

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★★★★★

“Best price by far”

Written on: 15/02/2016 by Black114 (1 review written)

Cheapest price by far, fab saved hundreds of pounds and a very good policy too… Read Full Review

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★★★★☆

“Great customer service!! ”

Written on: 12/02/2016 by Gemrose123 (1 review written)

When renewing my car insurance, I looked on the market for something cheaper! Which is When I can across diamond. I had already got a quote online, and when I rang them to finalise it, the quote price increased! However, they were able to get it back down to what I originally got quoted, with no problem at all! I spoke to a lovely young lady on the phone who answered all my questions and explained everything! One of the best cumstomer services I have received through an insurance company!… Read Full Review

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★★★★★

“wow”

Written on: 11/02/2016 by kiProctor286 (1 review written)

I found diamond simple to sign up to and has good helpful information . Made it stress free and easy Very good deals on insurance… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 11/02/2016 by wgHarrington468 (1 review written)

Diamond have provided a fantastic quality service. It was incredibly easy to set up and the most affordable cover. I am extremely pleased with every step of the cover… Read Full Review

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★★★★☆

“Good price”

Written on: 10/02/2016 by Brooksi256 (1 review written)

Very happy with price only issue is I sent an email over a week ago and still haven't had a response… Read Full Review

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★★★☆☆

“Feeling safe”

Written on: 08/02/2016 by AriaCoughlin (1 review written)

It's insurance, you only know it does what it is supposed to, when you actually need it. I hope I never need it to find out if they pay up with a smile. What I didn't like was the fact that I was asked more thqan once to prove my no claims when I had already provided this. Being told they would cancel the insurance does not instill confidence if their left hand does not know what their right hand is doing. Hence only three stars… Read Full Review

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★★★★☆

“Easy to obtain, no fuss”

Written on: 08/02/2016 by Katrina12uk (1 review written)

Got from comparison website. Easy to chose cover, simple to obtain no fuss Good customer service… Read Full Review

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★★★★☆

“good initial service but when I was contacted to up...”

Written on: 08/02/2016 by Indiac272 (1 review written)

good initial service but when I was contacted to up grade my policy the lady offered me what I had already… Read Full Review

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★★★★☆

“Could be a bit cheaper”

Written on: 07/02/2016 by Edith278 (1 review written)

The insurance company it self is quite good but although it could be a little bit cheaper… Read Full Review

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