ebuyer Reviews - www.ebuyer.com

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★★★★☆
3.6 / 5
69% of users recommend this
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  • Value For Money

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★★★★★

“Excellent Business Customer Service”

Written on: 23/08/2017 by Duggan495 (1 review written)

I would like to highlight the excellent service from the person I dealt with, first class… Read Full Review

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★★★★★

“Great service from start to finesh”

Written on: 17/08/2017 by Liamz339 (1 review written)

I have always found Ebuyer has a great customer services department alway very helpful and understanding. You know when you call they will do their best to help sort out your problem. A great company to deal with. keep it up… Read Full Review

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★★★★☆

“Will be back!”

Written on: 17/08/2017 by Erickson1953 (1 review written)

Great customer service, super quick turnaround time goods from ordering to receipt and competitive pricing. Over all, very pleased! Thank you!… Read Full Review

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★★★★★

“Great communication”

Written on: 16/08/2017 by Brian124 (1 review written)

My delivery was messed up by the courier not once, but twice. During this time ebuyers customer service team kept me up to date with what was happening and put my mind at ease. … Read Full Review

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★★★★★

“Great Customer Service”

Written on: 16/08/2017

Very quick and efficient service from the person I dealt with in Customer Service to update some details on our business account. Very pleased!… Read Full Review

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★★★★★

“Battery Order”

Written on: 14/08/2017 by m5gbj (1 review written)

The person I dealt with  was really helpful I hadn't received my order for batteries, but he reinstated the order and sent me a new set. I was very pleased and he offered great service. Many thanks… Read Full Review

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★★★★★

“Great customer service ”

Written on: 13/08/2017 by diSimmons450 (1 review written)

Great customer service, many thanks to the person I dealt with who dealt with my problem immediately and efficiently. Recommended to all my colleagues… Read Full Review

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★★★★★

“Top Site”

Written on: 11/08/2017 by Beatrice301 (1 review written)

I have used Ebuyer for years now and find dealing with them very easy. The website is very easy to surf and there are a good selection of components to choose from. The prices of the components are very competitive and the deliveries are very good if you are willing to pay or if you are not then there is always the free 5 days delivery… Read Full Review

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★★★★★

“Great customer service ”

Written on: 10/08/2017 by Ericak1987 (1 review written)

Great customer service - secure. I had a few complications which were all done to me and not EBuyer and this lady sorted everything for me. Absolutely fantastic she was! I would definitely recommend to friends and family… Read Full Review

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★★★★☆

“Very helpful customer service”

Written on: 10/08/2017 by fcReynolds201 (1 review written)

Very helpful customer service. Helped sort out an issue which came up and made things easy to fix… Read Full Review

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★★★★★

“Laptop Lenovo V110”

Written on: 09/08/2017

The Ebuyer service is always high quality but this time they went above and beyond. Thanks to the person I dealt with I received my laptop way before the scheduled delivery date. Highly recommended! … Read Full Review

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★★★★★

“Excellent service, great prices, quality products”

Written on: 09/08/2017 by pisteuomen (1 review written)

I ALWAYS use Ebuyer for my parts and anything electrical (bought TVs, numerous computer components, printers etc from them). It's always arrived when they say that they will deliver, nothing is missing and everything is always well packaged. Things do occasionally go wrong (I've had a graphics card arrive dead before, I've had products die within their warranty period and I've ordered incompatible parts before [my fault]) - each and every time, it's not a hassle or a problem for the item to… Read Full Review

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★★★★★

“Brilliant ”

Written on: 27/07/2017 by Laura_E (1 review written)

I requested an invoice and he dealt with this immediately. Brilliant customer service… Read Full Review

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★★★★☆

“Prompt replacement under guarantee”

Written on: 27/07/2017

My wireless keyboard developed a problem with one of the letters. I contacted ebuyer and was advised to return it. I packed it up and it was collected free of charge. A brand new keyboard arrived some days later. I liked the friendly and efficient service and the fact that the keyboard was replaced without hesitation under guarantee. It is good to know that ebuyer supports its products so well, and I would definitely recommend the firm as a reliable source of computer hardware… Read Full Review

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★★★★★

“Very friendly and helpful! ”

Written on: 26/07/2017 by 230O'Donnell (1 review written)

I always buy from Ebuyer, excellent products, excellent prices, and most importantly, world class customer support. Definitely recommend… Read Full Review

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★☆☆☆☆

“DO NOT BUY OFF THESE GUYS!!”

Written on: 18/07/2017 by hgGuzman86 (1 review written)

Bought a TP-LINK TL-PA7010P KIT AV1000 Gigabit Passthrough Powerline Starter Kit from them. On delivery, found it didn't work. Went through trouble and expense of returning it for a refund, only to be told they don't accept returns from Business Accounts. They are sending the dam thing back to me apparently! Pointless!! FIND A MORE CARING PROVIDER IS MY ADVICE. … Read Full Review

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Ebuyer.com's Comment

Written on: 19/07/2017

Hi,

I've replied to you other negative review on another website. I have left my contact details there.

I'm sorry for the trouble caused.

Kind Regards,

Scott

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Simonm2's Comment

Written on: 09/08/2017

Update - 9 Aug 2017

After being contacted by Ebuyer Customer Services who listened to my concerns, I have been provided with a full refund.

I am putting my previous experience down as a misunderstanding which has been satisfactorily dealt with in a pleasant and caring manner.

The 3 stars is because this whole episode has cost me 2 lots of postage and inconvenience with no additional compensation to acknowledge this.

I would trade with this company in the future, but with more care.

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★★★★★

“Best service I have ever recieved from any company”

Written on: 13/07/2017 by Willie234 (1 review written)

I had to return a printer which I found not suitable for my needs, I dealt with three employees of the company they could not have been more helpful, they were a credit to the company. I will also add again that I was very impressed with the good service from the company it's self, and I am happy to recommend them… Read Full Review

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★★★★★

“SSD game code”

Written on: 11/07/2017 by O'Brienng1974 (1 review written)

New SSD didn't come with the game code, really helpful guy  replied quickly and pleasently, explained how the codes work, next day the code arrive. very happy with the service i recieved :) … Read Full Review

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★★★★★

“Great Customer Service”

Written on: 10/07/2017 by Kamarif188 (1 review written)

Item I ordered was very reasonably priced and I looked forward to receiving and using it. I got the message that it was with the courier very quickly and checking on tracking it was indeed logged into the courier's website and I expected to receive it within the next 2 or 3 days. However, it never arrived and according to the courier it was still with them. I rang them and they were absolutely useless and just told me that I had to contact Ebuyer which I did. Within a day Customer Services… Read Full Review

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★★★★★

“Great Service Thank you”

Written on: 04/07/2017 by Drew378 (1 review written)

Great Service thank you very much… Read Full Review

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